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Residents' intolerance in host-guest relation

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  • Tung, Vincent Wing Sun
  • Tse, Serene

Abstract

•Residents' intolerance against tourists is an issue in society.•Connects stereotypes, emotions, and behaviours to understand intolerance•Reduction of assimilative emotions lowers residents' tolerance towards tourists.

Suggested Citation

  • Tung, Vincent Wing Sun & Tse, Serene, 2022. "Residents' intolerance in host-guest relation," Annals of Tourism Research, Elsevier, vol. 92(C).
  • Handle: RePEc:eee:anture:v:92:y:2022:i:c:s0160738321001845
    DOI: 10.1016/j.annals.2021.103306
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    References listed on IDEAS

    as
    1. Park, Sangwon, 2020. "Multifaceted trust in tourism service robots," Annals of Tourism Research, Elsevier, vol. 81(C).
    2. Tse, Serene & Tung, Vincent Wing Sun, 2021. "Residents' discrimination against tourists," Annals of Tourism Research, Elsevier, vol. 88(C).
    3. Chien, P. Monica & Ritchie, Brent W., 2018. "Understanding intergroup conflicts in tourism," Annals of Tourism Research, Elsevier, vol. 72(C), pages 177-179.
    Full references (including those not matched with items on IDEAS)

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