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A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation

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  • Fan, Daisy X.F.
  • Buhalis, Dimitrios
  • Lin, Bingna

Abstract

The sense of tourism encapsulation/decapsulation is increasingly determined by the level and type of connectivity enabled by advanced Information Communication Technology (ICT). This study explores tourists' online and face-to-face social contacts and their effects on travel experiences. A six-fold tourist typology is established, namely: Disconnected Immersive Traveller, Digital Detox Traveller, Diversionary Traveller, Dual Zone Traveller, Daily Life Controller and Social Media Addict. A contact–immersion nexus is also developed to indicate the attachment tendencies of different tourist types between their home and away zones. Theoretical contributions and practical implications are discussed.

Suggested Citation

  • Fan, Daisy X.F. & Buhalis, Dimitrios & Lin, Bingna, 2019. "A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation," Annals of Tourism Research, Elsevier, vol. 78(C), pages 1-1.
    • Handle: RePEc:eee:anture:v:78:y:2019:i:c:20
    DOI: 10.1016/j.annals.2019.102757
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    References listed on IDEAS

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    Cited by:

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    2. S. Koumara-Tsitsou & N. Karachalis, 2021. "Traditional products and crafts as main elements in the effort to establish a city brand linked to sustainable tourism: promoting silversmithing in Ioannina and silk production in Soufli, Greece," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 17(3), pages 257-267, September.
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    5. Codruța Adina Băltescu, 2019. "Tourist Guide Role and Performance – Element of Visiting Experience at a Tourism Destination," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 421-425, December.
    6. Uglješa Stankov & Ulrike Gretzel, 2020. "Tourism 4.0 technologies and tourist experiences: a human-centered design perspective," Information Technology & Tourism, Springer, vol. 22(3), pages 477-488, September.
    7. Tomczyk, Arkadiusz T. & Buhalis, Dimitrios & Fan, Daisy X.F. & Williams, Nigel L., 2022. "Price-personalization: Customer typology based on hospitality business," Journal of Business Research, Elsevier, vol. 147(C), pages 462-476.
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    9. Gonzalo Díaz-Meneses & Miriam Estupinán-Ojeda, 2022. "The Outbreak of Digital Detox Motives and Their Public Health Implications for Holiday Destinations," IJERPH, MDPI, vol. 19(3), pages 1-24, January.
    10. Milićević Snežana & Petrović Jelena & Đorđević Nataša, 2020. "ICT as a factor of destination competitiveness: The case of the republics of former Yugoslavia," Management & Marketing, Sciendo, vol. 15(3), pages 381-392, September.
    11. Christina Katsikari & Leonidas Hatzithomas & Thomas Fotiadis & Dimitrios Folinas, 2020. "Push and Pull Travel Motivation: Segmentation of the Greek Market for Social Media Marketing in Tourism," Sustainability, MDPI, vol. 12(11), pages 1-18, June.
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