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Mobile technology and the tourist experience: (Dis)connection at the campsite

Author

Listed:
  • Dickinson, Janet E.
  • Hibbert, Julia F.
  • Filimonau, Viachaslau

Abstract

Mobile technology is playing an increasing role in the tourist experience and a growing body of tourism research has focused on this area. There is often an implicit assumption that tourists embrace mobile connectivity and relatively little research has explored the tourist experience of disconnection, whether purposeful or imposed by technological limitations. This study explores the desire for digital (dis)connection during camping tourism. Data compiled using interviews and a survey revealed that the tourist is not ‘always connected’ and up to 50% have some desire to disconnect. There is ambiguity about mobile technology use in tourism with dilemmas regarding the value of connectivity versus the desire to ‘get away from it all’. The analysis found digital engagement had a small effect on desire for disconnection however, patterns were not marked. The findings have implications for mobile technology solutions in tourism.

Suggested Citation

  • Dickinson, Janet E. & Hibbert, Julia F. & Filimonau, Viachaslau, 2016. "Mobile technology and the tourist experience: (Dis)connection at the campsite," Tourism Management, Elsevier, vol. 57(C), pages 193-201.
    • Handle: RePEc:eee:touman:v:57:y:2016:i:c:p:193-201
    DOI: 10.1016/j.tourman.2016.06.005
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    References listed on IDEAS

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    Cited by:

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    2. Li, Jing & Pearce, Philip L. & Oktadiana, Hera, 2020. "Can digital-free tourism build character strengths?," Annals of Tourism Research, Elsevier, vol. 85(C).
    3. Fan, Daisy X.F. & Buhalis, Dimitrios & Lin, Bingna, 2019. "A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation," Annals of Tourism Research, Elsevier, vol. 78(C), pages 1-1.
    4. Gonzalo Díaz-Meneses & Miriam Estupinán-Ojeda, 2022. "The Outbreak of Digital Detox Motives and Their Public Health Implications for Holiday Destinations," IJERPH, MDPI, vol. 19(3), pages 1-24, January.
    5. Usep Suhud & Mamoon Allan & Dian Puspita Sari & Bayu Bagas Hapsoro & Dorojatun Prihandono, 2021. "Customers’ Continuance Intention in Using a Mobile Navigation App in the Tourism Context: What Factors Will Lead?," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 14(2), pages 137-148.
    6. Sirong Chen & Rob Law & Shaogui Xu & Mu Zhang, 2020. "Bibliometric and Visualized Analysis of Mobile Technology in Tourism," Sustainability, MDPI, vol. 12(19), pages 1-16, September.
    7. Pedro Cuesta-Valiño & Fadoua Bolifa & Estela Núñez-Barriopedro, 2020. "Sustainable, Smart and Muslim-Friendly Tourist Destinations," Sustainability, MDPI, vol. 12(5), pages 1-13, February.

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