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Direct and Indirect effect of Knowledge Management Practices on Firm Innovation via Knowledge Application

Author

Listed:
  • Aleena Syed

    (University of Lahore, Lahore, Pakistan)

  • Humna Sohail

    (University of Okara, Okara, Pakistan)

  • Sarmad Ejaz

    (University of Okara, Okara, Pakistan)

  • Hafiz Ahmed Ullah

    (Hailey College of Commerce, University of the Punjab, Lahore, Pakistan)

Abstract

This study examines the relationship between knowledge management practices and firm innovation with the mediating effect of knowledge application. For the said purposes, data were collected from 140 firms that belong to the services sector. 600 questionnaires were distributed in the services sector by using the drop-off and pick up technique. The number of returned questionnaires was 545, but 45 questionnaires were rejected because they did not contain the required information. A simple random sampling technique is used for the data collection. The sampling technique followed the steps recommended for studies utilizing structural equational modeling (SEM). The data was entered into SPSS and AMOS for structural equation modeling. The empirical analysis shows that knowledge generation and knowledge diffusion have a significant positive effect on firm innovation while knowledge storage does not affect firm innovation. Moreover, knowledge application mediates the relationship between knowledge generation, knowledge storage, and firm innovation. While knowledge application does not play the mediation role between knowledge diffusion and innovation performance. Also, this study furnishes several future directions for academic scholars and participation. The limitations have also been discussed.

Suggested Citation

  • Aleena Syed & Humna Sohail & Sarmad Ejaz & Hafiz Ahmed Ullah, 2020. "Direct and Indirect effect of Knowledge Management Practices on Firm Innovation via Knowledge Application," International Review of Management and Marketing, Econjournals, vol. 10(4), pages 110-118.
  • Handle: RePEc:eco:journ3:2020-04-15
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    References listed on IDEAS

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    Cited by:

    1. Yuanqin Ge, 2022. "RETRACTED ARTICLE: The impact of dynamic knowledge management capability on enterprise innovation performance," Operations Management Research, Springer, vol. 15(3), pages 1048-1059, December.

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    More about this item

    Keywords

    Knowledge Management Practices; Knowledge Generation; Knowledge Application; Knowledge Storage; Knowledge Diffusion; Innovation Performance;
    All these keywords.

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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