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Firm-specific determinants of internet services adoption

Author

Listed:
  • Francesco Fasano

    (University of Calabria)

  • Maurizio La rocca

    (University of Calabria)

Abstract

This paper studies the firm-specific factors that determine the adoption of internet banking in Italian firms. Results show that more profitable, older and larger firms that are expected to have a stronger banking relationship use more internet services. Implications suggest banks for developing facilities and improving their online services in order to empower the adoption of internet banking for smaller and younger businesses.

Suggested Citation

  • Francesco Fasano & Maurizio La rocca, 2023. "Firm-specific determinants of internet services adoption," Economics Bulletin, AccessEcon, vol. 43(2), pages 1202-1207.
    • Handle: RePEc:ebl:ecbull:eb-22-00217
    as

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    File URL: http://www.accessecon.com/Pubs/EB/2023/Volume43/EB-23-V43-I2-P101.pdf
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    References listed on IDEAS

    as
    1. Sharma, Rashmini & Singh, Gurmeet & Sharma, Shavneet, 2020. "Modelling internet banking adoption in Fiji: A developing country perspective," International Journal of Information Management, Elsevier, vol. 53(C).
    2. Fasano, Francesco & Cappa, Francesco, 2022. "How do banking fintech services affect SME debt?," Journal of Economics and Business, Elsevier, vol. 121(C).
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Bank; Internet Banking; Internet Adoption; Digitalization;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • G3 - Financial Economics - - Corporate Finance and Governance

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    Access and download statistics

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