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Inventory Control Systems, Record Accuracy, and Stockout Frequency among Selected Retail Businesses in Tamale Metropolis

Author

Listed:
  • Boateng, Williams Kwame

    (University for Development Studies)

  • Kwakye-Mensah, Michael

    (University of Alabama at Birmingham)

Abstract

Inventory management is a crucial aspect of retail operations, as proficient stock oversight affects product accessibility, operational efficacy, client contentment, and overall firm effectiveness. Nevertheless, numerous retail enterprises persist in encountering erroneous inventory documentation and recurrent supply shortages as a result of deficiencies in inventory management protocols. This research investigates the correlation between inventory management systems, precision of records, and the incidence of stockouts in chosen retail enterprises. The research aims to evaluate the inventory management systems utilised by chosen retail enterprises, ascertain the precision of inventory records, and investigate the obstacles faced by retail firms in the execution and functioning of inventory control systems (ICS). The research employed a quantitative methodology utilising a cross-sectional survey framework. Data were gathered from chosen retail establishments via standardised questionnaires distributed to proprietors, managers, inventory personnel, and other staff engaged in inventory oversight. Descriptive statistics were utilised to encapsulate the data, whereas correlation and regression analysis would be applied to investigate the associations among inventory control systems, record precision, and stockout occurrence. The research is anticipated to illustrate that proficient inventory management systems, such as routine stock assessments, digital inventory solutions, adequate record-keeping, inventory oversight, and methodical reorder strategies, enhance the precision of inventory records and diminish stockout occurrences. The results offer valuable perspectives for retail enterprises aiming to bolster inventory management strategies, augment product accessibility, reduce inventory inconsistencies, and optimise operational effectiveness. The research enhances the existing literature on inventory management by offering actual data regarding the correlation between inventory control systems, record precision, and stockout occurrence in the retail industry.

Suggested Citation

  • Boateng, Williams Kwame & Kwakye-Mensah, Michael, 2026. "Inventory Control Systems, Record Accuracy, and Stockout Frequency among Selected Retail Businesses in Tamale Metropolis," African Journal of Commercial Studies, African Journal of Commercial Studies, vol. 7(5).
    • Handle: RePEc:cwk:ajocsl:2026-090
    DOI: 10.59413/ajocs/v7.i5.24
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    References listed on IDEAS

    as
    1. Yacine Rekik & Rogelio Oliva & Christoph Glock & Aris Syntetos, 2025. "Inventory record inaccuracy in grocery retailing: Impact of promotions and product perishability, and targeted effect of audits," Papers 2506.05357, arXiv.org, revised Jun 2026.
    2. Fildes, Robert & Ma, Shaohui & Kolassa, Stephan, 2019. "Retail forecasting: research and practice," MPRA Paper 89356, University Library of Munich, Germany.
    3. Yacine Rekik & Olivia Rogelio & Aris Syntetos & Christoph H. Glock, 2026. "Inventory record inaccuracy in grocery retailing: Impact of promotions and product perishability, and targeted effect of audits," Post-Print hal-05690308, HAL.
    4. Nicole DeHoratius & Ananth Raman, 2008. "Inventory Record Inaccuracy: An Empirical Analysis," Management Science, INFORMS, vol. 54(4), pages 627-641, April.
    5. Shabani, Amir & Maroti, Gabor & de Leeuw, Sander & Dullaert, Wout, 2021. "Inventory record inaccuracy and store-level performance," International Journal of Production Economics, Elsevier, vol. 235(C).
    6. Rekik, Y. & Oliva, R. & Syntetos, A. & Glock, C. H., 2026. "Inventory Record Inaccuracy in Grocery Retailing: Impact of Promotions and Product Perishability, and Targeted Effect of Audits," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 161518, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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    Keywords

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    JEL classification:

    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • C - Mathematical and Quantitative Methods
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

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