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Communities of learning as support for one knowledge and innovation management system: A case study

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  • Ángel Gutiérrez
  • Ernesto Lleras
  • Julia Díaz

Abstract

The problem was creating a Knowledge and Innovation Management System at Bogotá's Water Supply and Sewage Company (Empresa de Acueducto y Alcantarillado de Bogotá) as a public service business. This article proposes the creation of a community of learning as a space for innovation within the organization. Acknowledging the theoretical bases that have been established for the notions of community of learnings at the Universidad de los Andes, we test a practice methodology that, within the organization, fosters the creation and strengthening of a community of learning composed of mentors and apprentices. They have the capability of proposing new practices in their organization.

Suggested Citation

  • Ángel Gutiérrez & Ernesto Lleras & Julia Díaz, 2021. "Communities of learning as support for one knowledge and innovation management system: A case study," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(4), pages 527-536, August.
    • Handle: RePEc:bla:srbeha:v:38:y:2021:i:4:p:527-536
    DOI: 10.1002/sres.2720
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    References listed on IDEAS

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    1. Geoff Mulgan, 2006. "The Process of Social Innovation," Innovations: Technology, Governance, Globalization, MIT Press, vol. 1(2), pages 145-162, April.
    2. John Seely Brown & Paul Duguid, 1991. "Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation," Organization Science, INFORMS, vol. 2(1), pages 40-57, February.
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