IDEAS home Printed from https://ideas.repec.org/a/bla/srbeha/v30y2013i5p548-560.html

Seizing the Opportunities Opened by the ‘Peak oil’ Effect to Reorient ‘Services’ and ‘Systems’ Research Towards ‘Value Co‐Production Systems’ Scholarship

Author

Listed:
  • Rafael Ramírez
  • Mikael Paltschik

Abstract

The paper reviews the recent decades of activity in the interrelated scholarly fields of ‘services’ and (social) ‘systems’ and examines the reasons why reported decreases in key parts of these research activities might have occurred (which we refer to as ‘peak oil effects’). The following two propositions are explored: Firstly, that these fields have tended to over‐promise and under‐deliver. Secondly, that the overall direction of conceptual development has engaged significant real‐world dynamic complexities less than many expected. A possible explanation for these propositions we explore is the purported ‘scientific’ scholarship in such efforts, with few of the theories that have been produced in doing so offering wisdom for practice. Schools of thought and departments that sprang up in this scholarship have tended to disappear when their founders move on. We revisit the work of Richard Normann in reorienting these fields as ‘value co‐production systems’. This helps explore the notions of value, values and value co‐production designs in systemic terms. The paper suggests three distinct but coherent ways to renew this research: one more oriented towards the arts and humanities and less preoccupied with approximating scientific pursuits; one linking marshalling services and systems with value in value co‐production systems and one that considers significant issues in broader contexts over longer time horizons. These, we suggest, will help to stem the peak oil effects now hampering much research in services and systems. Copyright © 2013 John Wiley & Sons, Ltd.

Suggested Citation

  • Rafael Ramírez & Mikael Paltschik, 2013. "Seizing the Opportunities Opened by the ‘Peak oil’ Effect to Reorient ‘Services’ and ‘Systems’ Research Towards ‘Value Co‐Production Systems’ Scholarship," Systems Research and Behavioral Science, Wiley Blackwell, vol. 30(5), pages 548-560, September.
    • Handle: RePEc:bla:srbeha:v:30:y:2013:i:5:p:548-560
    DOI: 10.1002/sres.2214
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/sres.2214
    Download Restriction: no
    File URL: https://libkey.io/10.1002/sres.2214?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Nachoem M. Wijnberg & Gerda Gemser, 2000. "Adding Value to Innovation: Impressionism and the Transformation of the Selection System in Visual Arts," Organization Science, INFORMS, vol. 11(3), pages 323-329, June.
    2. Dalsace, Frédéric & Markovitch, Dmitri, 2009. "Is marketing becoming a dirty word? A longitudinal study of public perceptions of marketing," HEC Research Papers Series 923, HEC Paris.
    3. Frédéric Dalsace & Dmitri Markovitch, 2009. "Is marketing becoming a dirty word? A longitudinal study of public perceptions of marketing," Working Papers hal-00489419, HAL.
    4. Vargo, Stephen L. & Maglio, Paul P. & Akaka, Melissa Archpru, 2008. "On value and value co-creation: A service systems and service logic perspective," European Management Journal, Elsevier, vol. 26(3), pages 145-152, June.
    5. Rafael Ramírez, 1999. "Value co‐production: intellectual origins and implications for practice and research," Strategic Management Journal, Wiley Blackwell, vol. 20(1), pages 49-65, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Vittoria Marino & Riccardo Resciniti & Mario D’Arco, 2020. "It’s all about marketing! Exploring the social perception in the Italian context," Italian Journal of Marketing, Springer, vol. 2020(1), pages 7-23, March.
    2. Frederick M. C. van Amstel & Julia A. Garde, 2016. "The Transformative Potential of Game Spatiality in Service Design," Simulation & Gaming, , vol. 47(5), pages 628-650, October.
    3. Gian Luca Casali & Mirko Perano & Andrea Moretta Tartaglione & Roxanne Zolin, 2018. "How Business Idea Fit Affects Sustainability and Creates Opportunities for Value Co-Creation in Nascent Firms," Sustainability, MDPI, vol. 10(1), pages 1-15, January.
    4. Bijoylaxmi Sarmah & Zillur Rahman, 2017. "Transforming Jewellery Designing: Empowering Customers through Crowdsourcing in India," Global Business Review, International Management Institute, vol. 18(5), pages 1325-1344, October.
    5. Vargo, Stephen L. & Lusch, Robert F., 2017. "Service-dominant logic 2025," International Journal of Research in Marketing, Elsevier, vol. 34(1), pages 46-67.
    6. Hongyi Xu & Yaqi Chen & Peng Xu, 2024. "Driving Mechanism of Customer Participation in Service-Oriented Enterprises: A Perspective of Value Co-Creation," Sustainability, MDPI, vol. 16(8), pages 1-15, April.
    7. Georgia Katsifaraki, 2018. "Value creation in the market ecosystem: A Service-Dominant logic perspective," University of Cyprus Working Papers in Economics 14-2018, University of Cyprus Department of Economics.
    8. Antonopoulou, Katerina & Begkos, Christos, 2020. "Strategizing for digital innovations: Value propositions for transcending market boundaries," Technological Forecasting and Social Change, Elsevier, vol. 156(C).
    9. Kumar Rakesh Ranjan & Stuart Read, 2016. "Value co-creation: concept and measurement," Journal of the Academy of Marketing Science, Springer, vol. 44(3), pages 290-315, May.
    10. Francesco Polese & Sergio Barile & Francesco Caputo & Luca Carrubbo & Leonard Waletzky, 2018. "Determinants for Value Cocreation and Collaborative Paths in Complex Service Systems: A Focus on (Smart) Cities," Service Science, INFORMS, vol. 10(4), pages 397-407, December.
    11. Re, Beatrice & Magnani, Giovanna, 2022. "Value co-creation in circular entrepreneurship: An exploratory study on born circular SMEs," Journal of Business Research, Elsevier, vol. 147(C), pages 189-207.
    12. Saarijärvi, Hannu & Mitronen, Lasse & Yrjölä, Mika, 2014. "From selling to supporting – Leveraging mobile services in the context of food retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 21(1), pages 26-36.
    13. Rod Mccoll & Yann Truong & Antonella La Rocca, 2019. "Service guarantees as a base for positioning in B2B," Post-Print hal-02326105, HAL.
    14. Jochen Wulf, 2020. "Development of an AHP hierarchy for managing omnichannel capabilities: a design science research approach," Business Research, Springer;German Academic Association for Business Research, vol. 13(1), pages 39-68, April.
    15. Sertan Kabadayi & Linda Alkire (née Nasr) & Garrett M. Broad & Reut Livne-Tarandach & David Wasieleski & Ann Marie Puente, 2019. "Humanistic Management of Social Innovation in Service (SIS): an Interdisciplinary Framework," Humanistic Management Journal, Springer, vol. 4(2), pages 159-185, December.
    16. Meijerink, Jeroen & Bondarouk, Tanya, 2018. "Uncovering configurations of HRM service provider intellectual capital and worker human capital for creating high HRM service value using fsQCA," Journal of Business Research, Elsevier, vol. 82(C), pages 31-45.
    17. Kertcher, Zack & Venkatraman, Rohan & Coslor, Erica, 2020. "Pleasingly parallel: Early cross-disciplinary work for innovation diffusion across boundaries in grid computing," Journal of Business Research, Elsevier, vol. 116(C), pages 581-594.
    18. Nina Tura & Lea Hannola & Mikko Pynnönen, 2017. "Agile Methods for Boosting the Commercialization Process of New Technology," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(03), pages 1-23, June.
    19. Prabal Chakraborty & Moumita Poddar, 2020. "Role of Multiple Stakeholders in Value Co-creation and Effects on Medical Tourism," Jindal Journal of Business Research, , vol. 9(1), pages 18-26, June.
    20. Jiaqi Li & Dickson K. W. Chiu & Kevin K. W. Ho & Stuart So, 2024. "The Use of Social Media in Sustainable Green Lifestyle Adoption: Social Media Influencers and Value Co-Creation," Sustainability, MDPI, vol. 16(3), pages 1-18, January.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:srbeha:v:30:y:2013:i:5:p:548-560. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://onlinelibrary.wiley.com/journal/10.1111/1092-7026 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.