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Enhancing Workforce Satisfaction in Mongolia’s Civil Service: The Involvement of Leadership and Organizational Climate

Author

Listed:
  • Myagmarsuren Bolooj

    (Department of Public Administration, Business School, University of the Humanities, Ulaanbaatar, Mongolia)

  • Nomon Odmergen

    (Business school of Mongolian National University, Ulaanbaatar, Mongolia)

  • Munkhdelger tsevegjav

    (Law school of CITI University, Ulaanbaatar, Mongolia)

  • Purevdulam Altantsetseg

    (Business school of CITI University, Ulaanbaatar, Mongolia)

Abstract

Purpose: The current study analyses the determinants of job satisfaction among Mongolian civil servants, focusing on the roles of organizational climate and leadership style. Design/Methodology/Approach: The study uses a survey of 330 civil servants and structural equation modeling (SEM) to analyze the connection between the workforce influence factors. Data were collected using nonprobability sampling from political, administrative, service, and unique civil service sectors. Findings: The results indicate that leadership and organizational climate significantly influence job satisfaction, with organizational climate as a mediator. Specifically, leadership style positively affects organizational climate (β = 0.784, p

Suggested Citation

  • Myagmarsuren Bolooj & Nomon Odmergen & Munkhdelger tsevegjav & Purevdulam Altantsetseg, 2025. "Enhancing Workforce Satisfaction in Mongolia’s Civil Service: The Involvement of Leadership and Organizational Climate," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(8), pages 993-1006, August.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-8:p:993-1006
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    References listed on IDEAS

    as
    1. Snipes, Robin L. & Oswald, Sharon L. & LaTour, Michael & Armenakis, Achilles A., 2005. "The effects of specific job satisfaction facets on customer perceptions of service quality: an employee-level analysis," Journal of Business Research, Elsevier, vol. 58(10), pages 1330-1339, October.
    2. Salim Al Zefeiti, 2017. "The Influence of Transformational Leadership Behaviours on Organizational Commitment in Omani Governmental Organizations," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(4), pages 111-111, March.
    3. Massoud Moslehpour & Purevdulam Altantsetseg & Weiming Mou & Wing-Keung Wong, 2018. "Organizational Climate and Work Style: The Missing Links for Sustainability of Leadership and Satisfied Employees," Sustainability, MDPI, vol. 11(1), pages 1-17, December.
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