Procurement Intention to Use by Third Party Logistics (3PL): Conceptual Framework

This study aims to identify the determinants of e-procurement behavior intention by Malaysia’s third-party logistics (3PL) industry. E-procurement is a critical component of modern supply chain management, and its adoption by Third Party Logistics (3PL) companies can lead to significant benefits such as cost savings, efficiency improvements, and better supplier relationships. However, the adoption of e-procurement systems by 3PL companies has been slow, and the factors influencing their behavior and intention to use such systems are poorly understood. The study’s findings suggest that Smart Contract, Performance Expectancy, Effort Expectancy, Social Influence, and Facilitation Condition are significant predictors of e-procurement behavioral intention by Third Party Logistics (3PL) companies in Malaysia. The results also indicate that Experience and Voluntaries of use partially mediate the e-procurement behavioral intention. The study’s contributions include providing insights into the factors that influence the adoption of e-procurement systems by 3PL companies in Malaysia and suggesting strategies for policymakers, managers, and researchers to encourage the adoption of e-procurement systems in the logistics industry. The study findings could be used to inform and improve e-procurement adoption initiatives in Malaysia’s logistics industry, ultimately leading to cost savings, efficiency improvements, and better supplier relationships.