Mixed Method Study of Stakeholders’ Perspectives toward the Newly Introduced Students’ Information System at the Senior High School Level

The study examined the utilization of the Students’ Information System (SIS) within public Senior High Schools in the Cape Coast Metropolis. Adopting a mixed method convergent parallel research design, the study sampled 306 teachers and 22 ICT coordinators through proportionate stratified and purposive sampling techniques respectively. Findings indicate that the SIS facilitates teachers in efficiently inputting students’ scores and providing feedback through their portals. While teachers perceive the system as aiding in accurately interpreting students’ scores, they encounter challenges when attempting to upload scores from Microsoft Excel onto the SIS. Despite its benefits, teachers disagree that the SIS is entirely error-free. The study concludes that though the SIS streamlines various tasks for teachers, such as score entry and feedback provision, issues persist with uploading scores from Excel, possibly due to inadequate training. Thus, the study recommends organizing training sessions or workshops to enhance teachers’ proficiency in utilizing the SIS, particularly concerning the upload process from Excel.