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Managerial Perceptions Of Export Barriers: Insights From The Survey With Ict Companies In Kosovo

Author

Listed:
  • Zef Dedaj

    (Kosovo Investment and Enterprise Support Agency (KIESA))

  • Besnik A. Krasniqi

    (University of Prishtina, Kosovo Academy of Sciences and Arts)

Abstract

This study investigates the managerial perceptions of export barriers of Kosovo ICT companies and provides some policy proposals. For this purpose, the study uses a survey of owners or managers of the ICT companies in Kosovo. The data collected through an online questionnaire survey using a Qualtrics platform were analysed. The survey results reveal four significant export barriers: external institutional barriers, such as visa requirement for Kosovo to visit companies in EU and access to international markets, financing issues for scaling up and growth and human resources barriers, and difficulties in having comprehensive information about the target markets and finding the right partner. Findings from the factor analysis clustered barriers to export into four groups: (1) formal and informal institutions; (2) market information and networking; (3) skills, technical capacities, and quality standards; and (4) International branding, visa requirement and lack of government support. The findings will help boost the growth potential ICT sector, address their needs, and raise policy awareness of the importance of the ICT sector for generating employment and economic growth. The study provides critical practical implications and policy recommendations for government, business associations and ICT companies.

Suggested Citation

  • Zef Dedaj & Besnik A. Krasniqi, 2023. "Managerial Perceptions Of Export Barriers: Insights From The Survey With Ict Companies In Kosovo," Economic Thought and Practice, Department of Economics and Business, University of Dubrovnik, vol. 32(1), pages 93-111, june.
    • Handle: RePEc:avo:emipdu:v:32:y:2023:i:1:p:93-111
    DOI: 10.17818/EMIP/2023/1.5
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    References listed on IDEAS

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    1. Ruta Aidis & Saul Estrin & Tomasz Mickiewicz, 2012. "Size matters: entrepreneurial entry and government," Small Business Economics, Springer, vol. 39(1), pages 119-139, July.
    2. Ivana Martincevic & Goran Kozina, 2020. "The Relationship Between Technological Dynamics Of New Technologies And Absorptive Capacity Of Export Companies Of The Republic Of Croatia," Economic Thought and Practice, Department of Economics and Business, University of Dubrovnik, vol. 29(2), pages 425-448, december.
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    Cited by:

    1. Tihana Koprivnjak Popovic, 2024. "Internationalisation Of Small And Medium Sized Enterprises €“ Insights From The Literature," Economic Thought and Practice, Department of Economics and Business, University of Dubrovnik, vol. 33(2), pages 585-603, December.
    2. Sidi Mohammed Ryad Chikhi & Faiza Gachi, 2025. "The impact of firm characteristics on export barriers: The Algerian case," Journal of International Entrepreneurship, Springer, vol. 23(2), pages 415-448, June.

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    More about this item

    Keywords

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    JEL classification:

    • F14 - International Economics - - Trade - - - Empirical Studies of Trade
    • F23 - International Economics - - International Factor Movements and International Business - - - Multinational Firms; International Business
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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