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Cross-cultural interaction and job satisfaction in cross-cultural organizations: A case study of two Thai companies founded and managed by Chinese people

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  • Xiaoyan Li

    (University of the Thai Chamber of Commerce, Bangkok, Thailand)

Abstract

Cross-cultural work environments pose a particular challenge for the organizations that set up and operate a company abroad, especially in terms of job satisfaction, employee retention and motivation. This article aims to investigate cross-cultural interactions between Thai and Chinese people, who work in Thailand in Thai-registered companies, and how cultural differences in working practices affect job satisfaction. It found that in the context of such cross-cultural organizations, cultural differences may not directly affect job satisfaction and commitment, but may aggravate existing organizational problems if cultural differences are not resolved. It proposes a cross-cultural awareness strategy that allows organization to adequately deal with the challenges of cross-cultural interactions in the workplace.

Suggested Citation

  • Xiaoyan Li, 2017. "Cross-cultural interaction and job satisfaction in cross-cultural organizations: A case study of two Thai companies founded and managed by Chinese people," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 3(6), pages 255-262.
    • Handle: RePEc:apb:jabsss:2017:p:255-262
    DOI: 10.20474/jabs-3.6.1
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    References listed on IDEAS

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    Cited by:

    1. Adolfo C. Fernández Puente & Nuria Sánchez-Sánchez, 2023. "The Impact of the Different Dimensions of Job Quality on Job Satisfaction in the Public and Private sector. What is Wrong with the Social Environment?," SAGE Open, , vol. 13(4), pages 21582440231, December.
    2. Adolfo C. Fernández Puente & Nuria Sánchez-Sánchez, 2021. "Labor Market Precarity Shapes Perception of the Public Sector in the Eurozone," SAGE Open, , vol. 11(3), pages 21582440211, August.
    3. Onanong Kaothan, 2018. "Organizational attractiveness and person job fit as the predictors of intention to stay of employees commercial bank," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 4(3), pages 156-164.
    4. Mi-A Kim, 2019. "On the Comparative Study of African American’s Blues and Korean’s Arirang," The Journal of Social Sciences Research, Academic Research Publishing Group, vol. 5(3), pages 596-602, 03-2019.

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