IDEAS home Printed from https://ideas.repec.org/a/ags/pjemad/309435.html
   My bibliography  Save this article

An Assessment of the Level of Job Satisfaction among Faculty Members in a Philippine University

Author

Listed:
  • de Guzman, Renen Szilardo C.
  • Despositario, Dinah Pura T.
  • Banzon, Agnes T.

Abstract

An assessment of levels of satisfaction was conducted among 142 faculty members of a Philippine university. In general, the members of the faculty were satisfied with their jobs. These were due to the personal and professional growth and development, as well as the freedom and flexibility the job has provided them to achieve work-life balance. Though, administrative functions such as promotion, document processing, salary and benefits, and university facilities were evaluated to be relatively less satisfactory. Using regression analysis, it was determined that years of service, gender, number of course preparations, work fulfillment, safety, salary contentment, and career advancement significantly contribute to satisfaction. Further, utilizing factor analysis, six relevant factors related to job satisfaction were identified; workload, social and societal interactions, growth and development, compensation and benefits, administration, and classroom experience. Satisfaction was seen to have moderate and weak positive relationship with organizational citizenship and intent to continue work, respectively. It is recommended that the university should continue creating an environment conducive for personal and professional growth and development through its plans and programs. The insights the research provided call for more efficient document processing through automation and computerization, thorough review and revision of promotion policies and procedures, and improvements in infrastructure.

Suggested Citation

  • de Guzman, Renen Szilardo C. & Despositario, Dinah Pura T. & Banzon, Agnes T., 2019. "An Assessment of the Level of Job Satisfaction among Faculty Members in a Philippine University," Journal of Economics, Management & Agricultural Development, Journal of Economics, Management & Agricultural Development (JEMAD), vol. 5(2), December.
    • Handle: RePEc:ags:pjemad:309435
    DOI: 10.22004/ag.econ.309435
    as

    Download full text from publisher

    File URL: https://ageconsearch.umn.edu/record/309435/files/JEMAD%20V5N2%20An%20Assessment%20of%20the%20Level%20of%20Job%20Satisfaction%20among%20Faculty%20Members%20in%20a%20Philippine%20University.pdf
    Download Restriction: no
    File URL: https://libkey.io/10.22004/ag.econ.309435?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Howard, Daniel J & Gengler, Charles, 2001. "Emotional Contagion Effects on Product Attitudes," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 28(2), pages 189-201, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sławomir Czarniewski, 2014. "Communicating Customer Value Based on Modern Technologies," Central European Business Review, Prague University of Economics and Business, vol. 2014(2), pages 36-43.
    2. Weijia Li & Ziyang Liu, 2022. "A Comparative Study of the Impact of Negative Word of Mouth on Travel Intentions of Chinese and Korean Consumers in Tourism Destinations," Sustainability, MDPI, vol. 14(4), pages 1-14, February.
    3. Kim, Hee Jin & Song, Hayeon, 2020. "Effort justification for fun activities?: The effect of location-based mobile coupons using games," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
    4. Nguyen Thi Thanh Van & Vasiliki Vrana & Nguyen Thien Duy & Doan Xuan Huy Minh & Pham Tien Dzung & Subhra R. Mondal & Subhankar Das, 2020. "The Role of Human–Machine Interactive Devices for Post-COVID-19 Innovative Sustainable Tourism in Ho Chi Minh City, Vietnam," Sustainability, MDPI, vol. 12(22), pages 1-30, November.
    5. Iglesias, Oriol & Markovic, Stefan & Rialp, Josep, 2019. "How does sensory brand experience influence brand equity? Considering the roles of customer satisfaction, customer affective commitment, and employee empathy," Journal of Business Research, Elsevier, vol. 96(C), pages 343-354.
    6. Kim, Junyong & Gupta, Pranjal, 2012. "Emotional expressions in online user reviews: How they influence consumers' product evaluations," Journal of Business Research, Elsevier, vol. 65(7), pages 985-992.
    7. Söderlund, Magnus & Rosengren, Sara, 2010. "The happy versus unhappy service worker in the service encounter:Assessing the impact on customer satisfaction," Journal of Retailing and Consumer Services, Elsevier, vol. 17(2), pages 161-169.
    8. Smith, Leah Warfield & Rose, Randall L., 2020. "Service with a smiley face: Emojional contagion in digitally mediated relationships," International Journal of Research in Marketing, Elsevier, vol. 37(2), pages 301-319.
    9. Stock-Homburg, Ruth & Özbek-Potthoff, Gülden & Wagner, Marina Melanie, 2012. "Soziale Medien im Personalmanagement," Die Unternehmung - Swiss Journal of Business Research and Practice, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 66(1), pages 28-48.
    10. Elizabeth Chinomona & Tebogo Mofokeng, 2015. "The Influence Of Workplace Condition And Employee Satisfaction On Employee Commitment In South African," Journal of Social Sciences (COES&RJ-JSS), , vol. 4(1), pages 649-663, January.
    11. Elizabeth Chinomona & Tebogo Mofokeng, 2015. "The influence of workplace condition and employee satisfaction on employee committee in South African Companies," Journal of Business & Management (COES&RJ-JBM), , vol. 3(2), pages 356-369, April.
    12. Miri Chung & Young-Hye Jang & Steven A. Edelson, 2021. "The path from role clarity to job satisfaction: natural acting and the moderating impact of perceived fairness of compensation in services," Service Business, Springer;Pan-Pacific Business Association, vol. 15(1), pages 77-102, March.
    13. Jeongah Kim & Wookjae Heo, 2021. "Interior Design with Consumers’ Perception about Art, Brand Image, and Sustainability," Sustainability, MDPI, vol. 13(8), pages 1-20, April.
    14. Furnham, Adrian & Milner, Rebecca, 2013. "The impact of mood on customer behavior: Staff mood and environmental factors," Journal of Retailing and Consumer Services, Elsevier, vol. 20(6), pages 634-641.
    15. Ronan de Kervenoael & Rajibul Hasan & Alexandre Schwob & Edwin Goh, 2020. "Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots," Post-Print hal-02782265, HAL.
    16. Siqing Shan & Cangyan Li & Wei Yao & Jihong Shi & Jie Ren, 2014. "An Empirical Study on Critical Factors Affecting Employee Satisfaction," Systems Research and Behavioral Science, Wiley Blackwell, vol. 31(3), pages 447-460, May.
    17. Faheem Gul Gilal & Naeem Gul Gilal & Nisar Ahmed Channa & Rehman Gul Gilal & Rukhsana Gul Gilal & Muhammad Nawaz Tunio, 2020. "Towards an integrated model for the transference of environmental responsibility," Business Strategy and the Environment, Wiley Blackwell, vol. 29(6), pages 2614-2623, September.
    18. Tyler, B. David & Cobbs, Joe & Satinover Nichols, Bridget & Dalakas, Vassilis, 2021. "Schadenfreude, rivalry antecedents, and the role of perceived sincerity in sponsorship of sport rivalries," Journal of Business Research, Elsevier, vol. 124(C), pages 708-719.
    19. Malhotra, Naresh K., 2005. "Attitude and affect: new frontiers of research in the 21st century," Journal of Business Research, Elsevier, vol. 58(4), pages 477-482, April.
    20. Tianyang Huang, 2022. "What Affects the Acceptance and Use of Hotel Service Robots by Elderly Customers?," Sustainability, MDPI, vol. 14(23), pages 1-17, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ags:pjemad:309435. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: AgEcon Search (email available below). General contact details of provider: https://edirc.repec.org/data/ceuplph.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.