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Sustainable development of a company: building of new level relationship with the consumers of XXI century

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  • Yuriy Bilan

    () (University of Szczecin)

Abstract

The article contains a brief description of the concept of sustainable development along with review of the literature considering the aspects of the organizations’ responsibility towards consumers. Empirical research focusing on the issues connected with the existence or non-existence of the consumer of the XXI century is presented in the article. Research was conducted through examination of the current business behavior of the companies originating from Croatia, Poland and Ukraine; it covered 500 respondents from the companies operating in different business sectors. Results of the research showed that the concept of sustainable development continuously develops, the companies feel the influence of the shift in the consciousness of the modern consumers and are ready to change in order to comply with their expectations, they aspire to comply with the concept of the sustainable development because such compliance provides them with real economic benefits and building of the new level relationship with the consumers of the XXI century is one of the key factors of such development.

Suggested Citation

  • Yuriy Bilan, 2013. "Sustainable development of a company: building of new level relationship with the consumers of XXI century," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 15(Special 7), pages 687-701, November.
  • Handle: RePEc:aes:amfeco:v:3:y:2013:i:special7:p:687-701
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    References listed on IDEAS

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    1. Marieta Olaru & Vasile Dinu & Ghiorghiţa Stoleriu & Diana Şandru & Violeta Dincă, 2010. "Responsible Commercial Activity Of Smes And Specific Values Of Sustainable Development In Terms Of The European Excellence Model," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 12(27), pages 10-26, February.
    2. Vasile Dinu & Ion Schileru & Anca Atanase, 2012. "Attitude of Romanian Consumers Related to Products’ Ecological Labelling," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(31), pages 8-24, February.
    3. Vasile Dinu, 2012. "Consumers’ Education and Information from the Perspective of Their Awareness and Ecological Behaviour," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(31), pages 5-6, February.
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    Cited by:

    1. repec:mje:mjejnl:v:13:y:2017:i:4:p:19-29 is not listed on IDEAS
    2. repec:gam:jsusta:v:8:y:2016:i:2:p:126:d:63125 is not listed on IDEAS
    3. Elżbieta Izabela Szczepankiewicz & Przemysław Mućko, 2016. "CSR Reporting Practices of Polish Energy and Mining Companies," Sustainability, MDPI, Open Access Journal, vol. 8(2), pages 1-17, January.

    More about this item

    Keywords

    sustainable development; organizations’ responsibility; consumer awarness; relationship between companies and consumers; business behavior;

    JEL classification:

    • D22 - Microeconomics - - Production and Organizations - - - Firm Behavior: Empirical Analysis
    • F63 - International Economics - - Economic Impacts of Globalization - - - Economic Development

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