Market orientation in quality-oriented organizations and its impact on their performance
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Bibliographic InfoArticle provided by Elsevier in its journal International Journal of Production Economics.
Volume (Year): 84 (2003)
Issue (Month): 1 (April)
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Web page: http://www.elsevier.com/locate/ijpe
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- Conduit, Jodie & Mavondo, Felix T., 2001. "How critical is internal customer orientation to market orientation?1," Journal of Business Research, Elsevier, vol. 51(1), pages 11-24, January.
- Kevin B. Hendricks & Vinod R. Singhal, 1997. "Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards," Management Science, INFORMS, vol. 43(9), pages 1258-1274, September.
- Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer, vol. 16(3), pages 297-334, September.
- Tari, Juan Jose & Sabater, Vicente, 2004. "Quality tools and techniques: Are they necessary for quality management?," International Journal of Production Economics, Elsevier, vol. 92(3), pages 267-280, December.
- Fynes, Brian & Voss, Chris & de Burca, Sean, 2005. "The impact of supply chain relationship quality on quality performance," International Journal of Production Economics, Elsevier, vol. 96(3), pages 339-354, June.
- Mackelprang, Alan W. & Jayaram, Jayanth & Xu, Kefeng, 2012. "The influence of types of training on service system performance in mass service and service shop operations," International Journal of Production Economics, Elsevier, vol. 138(1), pages 183-194.
- Li, Wenli & Humphreys, Paul K. & Yeung, Andy C.L. & Edwin Cheng, T.C., 2007. "The impact of specific supplier development efforts on buyer competitive advantage: an empirical model," International Journal of Production Economics, Elsevier, vol. 106(1), pages 230-247, March.
- Lai, Kee-hung & Cheng, T. C. E., 2003. "Initiatives and outcomes of quality management implementation across industries," Omega, Elsevier, vol. 31(2), pages 141-154, April.
- Fynes, Brian & De Burca, Sean, 2005. "The effects of design quality on quality performance," International Journal of Production Economics, Elsevier, vol. 96(1), pages 1-14, April.
- Gonzalez-Benito, Oscar & Gonzalez-Benito, Javier, 2008. "Implications of market orientation on the environmental transformation of industrial firms," Ecological Economics, Elsevier, vol. 64(4), pages 752-762, February.
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