Quality tools and techniques: Are they necessary for quality management?
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Bibliographic InfoArticle provided by Elsevier in its journal International Journal of Production Economics.
Volume (Year): 92 (2004)
Issue (Month): 3 (December)
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Web page: http://www.elsevier.com/locate/ijpe
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Kevin B. Hendricks & Vinod R. Singhal, 1997. "Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards," Management Science, INFORMS, vol. 43(9), pages 1258-1274, September.
- Bayo-Moriones, Alberto & Merino-Diaz de Cerio, Javier, 2001. "Quality management and high performance work practices: Do they coexist?," International Journal of Production Economics, Elsevier, vol. 73(3), pages 251-259, October.
- Lai, Kee-Hung, 2003. "Market orientation in quality-oriented organizations and its impact on their performance," International Journal of Production Economics, Elsevier, vol. 84(1), pages 17-34, April.
- Peterson, Robert A, 1994. " A Meta-analysis of Cronbach's Coefficient Alpha," Journal of Consumer Research, University of Chicago Press, vol. 21(2), pages 381-91, September.
- Zackrisson, J. & Franzen, M. & Melbin, M. & Shahnavaz, H., 1995. "Quality by a step-by-step program in low scale industries," International Journal of Production Economics, Elsevier, vol. 41(1-3), pages 419-427, October.
- Easton, George S & Jarrell, Sherry L, 1998. "The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation," The Journal of Business, University of Chicago Press, vol. 71(2), pages 253-307, April.
- Mackelprang, Alan W. & Jayaram, Jayanth & Xu, Kefeng, 2012. "The influence of types of training on service system performance in mass service and service shop operations," International Journal of Production Economics, Elsevier, vol. 138(1), pages 183-194.
- Bayo-Moriones, Alberto & Merino-Díaz-de-Cerio, Javier & Antonio Escamilla-de-León, Sergio & Mary Selvam, Rejina, 2011. "The impact of ISO 9000 and EFQM on the use of flexible work practices," International Journal of Production Economics, Elsevier, vol. 130(1), pages 33-42, March.
- Wu, Sarah Jinhui & Zhang, Dongli, 2013. "Analyzing the effectiveness of quality management practices in China," International Journal of Production Economics, Elsevier, vol. 144(1), pages 281-289.
- Harrington, Donna Ramirez & Khanna, Madhu & Deltas, George, 2005. "Why Do Firms Strive to Be Green? Explaining the Adoption of Total Quality Environmental Management," Working Papers 34125, University of Guelph, Department of Food, Agricultural and Resource Economics.
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