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QFD not just a tool but a way of quality management

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  • Govers, Cor P. M.

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  • Govers, Cor P. M., 2001. "QFD not just a tool but a way of quality management," International Journal of Production Economics, Elsevier, vol. 69(2), pages 151-159, January.
    • Handle: RePEc:eee:proeco:v:69:y:2001:i:2:p:151-159
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    1. Govers, C. P. M., 1996. "What and how about quality function deployment (QFD)," International Journal of Production Economics, Elsevier, vol. 46(1), pages 575-585, December.
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    1. Li, Yan-Lai & Tang, Jia-Fu & Chin, Kwai-Sang & Jiang, Yu-Shi & Han, Yi & Pu, Yun, 2011. "Estimating the final priority ratings of engineering characteristics in mature-period product improvement by MDBA and AHP," International Journal of Production Economics, Elsevier, vol. 131(2), pages 575-586, June.
    2. Han, Chang Hee & Kim, Jae Kyeong & Choi, Sang Hyun, 2004. "Prioritizing engineering characteristics in quality function deployment with incomplete information: A linear partial ordering approach," International Journal of Production Economics, Elsevier, vol. 91(3), pages 235-249, October.
    3. Chih-Ming Luo & Hung-Fan Chang, 2013. "Safety process innovation in medical service industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(5), pages 2915-2931, August.
    4. da Silva Gonçalves Zangiski, Marlene Aparecida & Pinheiro de Lima, Edson & Gouvea da Costa, Sergio E., 2013. "Organizational competence building and development: Contributions to operations management," International Journal of Production Economics, Elsevier, vol. 144(1), pages 76-89.
    5. Chakraborty, Subhajit & Kaynak, Hale & Pagán, José A., 2021. "Bridging hospital quality leadership to patient care quality," International Journal of Production Economics, Elsevier, vol. 233(C).
    6. Partovi, Fariborz Y., 2007. "An analytical model of process choice in the chemical industry," International Journal of Production Economics, Elsevier, vol. 105(1), pages 213-227, January.
    7. Chan, Lai-Kow & Wu, Ming-Lu, 2002. "Quality function deployment: A literature review," European Journal of Operational Research, Elsevier, vol. 143(3), pages 463-497, December.
    8. Barbara Aquilani & Cecilia Silvestri & Alessandro Ruggieri, 2016. "Sustainability, TQM and Value Co-Creation Processes: The Role of Critical Success Factors," Sustainability, MDPI, vol. 8(10), pages 1-23, October.
    9. Tari, Juan Jose & Sabater, Vicente, 2004. "Quality tools and techniques: Are they necessary for quality management?," International Journal of Production Economics, Elsevier, vol. 92(3), pages 267-280, December.
    10. Carnevalli, Jose A. & Miguel, Paulo Cauchick, 2008. "Review, analysis and classification of the literature on QFD--Types of research, difficulties and benefits," International Journal of Production Economics, Elsevier, vol. 114(2), pages 737-754, August.
    11. Bottani, Eleonora, 2010. "Profile and enablers of agile companies: An empirical investigation," International Journal of Production Economics, Elsevier, vol. 125(2), pages 251-261, June.
    12. Gulnur Kecek & Omer Can Akinci, 2016. "Quality Function Deployment and an Application in an Insurance Company," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(4), pages 111-135, April.
    13. Chin, Kwai-Sang & Yang, Qiang & Chan, Catherine Y.P. & Tsui, Kwok L. & Li, Yan-lai, 2019. "Identifying passengers’ needs in cabin interiors of high-speed rails in China using quality function deployment for improving passenger satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 119(C), pages 326-342.
    14. Ling-Zhong Lin & Liang-Chih Huang & Huery-Ren Yeh, 2012. "Fuzzy Group Decision-Making for Service Innovations in Quality Function Deployment," Group Decision and Negotiation, Springer, vol. 21(4), pages 495-517, July.
    15. Seyed Farid Ghannadpour & Ali Reza Hoseini & Morteza Bagherpour & Elmira Ahmadi, 2021. "Appraising the triple bottom line utility of sustainable project portfolio selection using a novel multi-criteria house of portfolio," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(3), pages 3396-3437, March.
    16. Carnevalli, José Antonio & Miguel, Paulo Augusto Cauchick & Calarge, Felipe Araújo, 2010. "Axiomatic design application for minimising the difficulties of QFD usage," International Journal of Production Economics, Elsevier, vol. 125(1), pages 1-12, May.

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