Advanced Search
MyIDEAS: Login to save this article or follow this journal

Analyzing the effectiveness of quality management practices in China

Contents:

Author Info

  • Wu, Sarah Jinhui
  • Zhang, Dongli
Registered author(s):

    Abstract

    This study examines the effectiveness of different quality management practices in firms operating in China. Following March's framework, quality management practices are organized by two orientations—exploration vs. exploitation. We investigate whether exploitative-oriented quality practices are more effective than exploratory-oriented quality practices or vice versa in China. Data were collected from quality managers of companies located in seven areas in China. Structural equation models were used to assess the effectiveness of explorative quality practices and exploitative quality practices on multiple performance dimensions. Overall, exploratory-oriented practices contribute more towards most of performance goals than exploitative-oriented practices. We further explain the research findings from the national culture perspective in the sense that the current Chinese national culture profile is dramatically different from the traditional wisdom, particularly in power distance. The results provide an insightful guideline for quality managers to allocate scarce resources to make quality practices more effective in operations sites in China. It offers a new focus of launching quality management practices in a specific cultural environment.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://www.sciencedirect.com/science/article/pii/S0925527313000820
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Bibliographic Info

    Article provided by Elsevier in its journal International Journal of Production Economics.

    Volume (Year): 144 (2013)
    Issue (Month): 1 ()
    Pages: 281-289

    as in new window
    Handle: RePEc:eee:proeco:v:144:y:2013:i:1:p:281-289

    Contact details of provider:
    Web page: http://www.elsevier.com/locate/ijpe

    Related research

    Keywords: Quality management practices; Exploitation; Exploration; National culture;

    References

    References listed on IDEAS
    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
    as in new window
    1. Oded Shenkar & Mary Ann von Glinow, 1994. "Paradoxes of Organizational Theory and Research: Using the Case of China to Illustrate National Contingency," Management Science, INFORMS, vol. 40(1), pages 56-71, January.
    2. Vijay Sethi & William R. King, 1994. "Development of Measures to Assess the Extent to Which an Information Technology Application Provides Competitive Advantage," Management Science, INFORMS, vol. 40(12), pages 1601-1627, December.
    3. N. Venkatraman, 1989. "Strategic Orientation of Business Enterprises: The Construct, Dimensionality, and Measurement," Management Science, INFORMS, vol. 35(8), pages 942-962, August.
    4. Geert Hofstede, 1994. "Management Scientists Are Human," Management Science, INFORMS, vol. 40(1), pages 4-13, January.
    5. K. Jöreskog, 1971. "Statistical analysis of sets of congeneric tests," Psychometrika, Springer, vol. 36(2), pages 109-133, June.
    6. Lane Kelley & Arthur Whatley & Reginald Worthley, 1987. "Assessing the Effects of Culture on Managerial Attitudes: A Three-Culture Test," Journal of International Business Studies, Palgrave Macmillan, vol. 18(2), pages 17-31, June.
    7. Philip M. Rosenzweig, 1994. "When Can Management Science Research Be Generalized Internationally?," Management Science, INFORMS, vol. 40(1), pages 28-39, January.
    8. Yang, S.F. & Rahim, M.A., 2005. "Economic statistical process control for multivariate quality characteristics under Weibull shock model," International Journal of Production Economics, Elsevier, vol. 98(2), pages 215-226, November.
    9. Tari, Juan Jose & Sabater, Vicente, 2004. "Quality tools and techniques: Are they necessary for quality management?," International Journal of Production Economics, Elsevier, vol. 92(3), pages 267-280, December.
    10. Anderson, Ronald D. & Jerman, Roger E. & Crum, Michael R., 1998. "Quality management influences on logistics performance," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 34(2), pages 137-148, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:eee:proeco:v:144:y:2013:i:1:p:281-289. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.