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The effects of self-efficacy on computer usage

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  • Igbaria, M.
  • Iivari, J.
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    Abstract

    This paper examines the effect of self-efficacy, belief in one's capabilities of using a computer in the accomplishment of specific tasks, on computer usage. It introduces an extended technology acceptance model (TAM) that explicitly incorporates self-efficacy and its determinants (experience and organizational support) as factors affecting computer anxiety, perceived ease of use, perceived usefulness and the use of computer technology. A survey of 450 microcomputer users in Finland found strong support for the conceptual model. In accordance with TAM, perceived usefulness had a strong direct effect on usage, while perceived ease of use had indirect effect on usage through perceived usefulness. Self-efficacy had both direct and indirect effects on usage, demonstrating its importance in the decision to use computer technology. It also had a strong direct effect on perceived ease of use, but only an indirect effect on perceived usefulness through perceived ease of use. Computer experience was found to have a strong positive direct effect on self-efficacy, perceived ease of use, perceived usefulness and usage. Organizational support and computer anxiety had only indirect effects on usage, mainly through perceived usefulness. Implications of these findings are discussed for researchers and practitioners.

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    Bibliographic Info

    Article provided by Elsevier in its journal Omega.

    Volume (Year): 23 (1995)
    Issue (Month): 6 (December)
    Pages: 587-605

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    Handle: RePEc:eee:jomega:v:23:y:1995:i:6:p:587-605

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    Keywords: self-efficacy acceptance usage Finland globalization cultural differences;

    References

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    1. Igbaria, M, 1990. "End-user computing effectiveness: A structural equation model," Omega, Elsevier, vol. 18(6), pages 637-652.
    2. Labay, Duncan G & Kinnear, Thomas C, 1981. " Exploring the Consumer Decision Process in the Adoption of Solar Energy Systems," Journal of Consumer Research, University of Chicago Press, vol. 8(3), pages 271-78, December.
    3. Hirschman, Elizabeth C, 1980. " Innovativeness, Novelty Seeking, and Consumer Creativity," Journal of Consumer Research, University of Chicago Press, vol. 7(3), pages 283-95, December.
    4. Blair, Edward & Burton, Scot, 1987. " Cognitive Processes Used by Survey Respondents to Answer Behavioral Frequency Questions," Journal of Consumer Research, University of Chicago Press, vol. 14(2), pages 280-88, September.
    5. Geert Hofstede, 1994. "Management Scientists Are Human," Management Science, INFORMS, vol. 40(1), pages 4-13, January.
    6. Yair Aharoni & Richard M. Burton, 1994. "Is Management Science International: In Search of Universal Rules," Management Science, INFORMS, vol. 40(1), pages 1-3, January.
    7. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    8. Igbaria, M, 1993. "User acceptance of microcomputer technology: An empirical test," Omega, Elsevier, vol. 21(1), pages 73-90, January.
    9. Foley Curley, Kathleen, 1984. "Are there any real benefits from office automation?," Business Horizons, Elsevier, vol. 27(4), pages 37-42.
    10. Robert W. Zmud, 1979. "Individual Differences and MIS Success: A Review of the Empirical Literature," Management Science, INFORMS, vol. 25(10), pages 966-979, October.
    11. Dickerson, Mary Dee & Gentry, James W, 1983. " Characteristics of Adopters and Non-Adopters of Home Computers," Journal of Consumer Research, University of Chicago Press, vol. 10(2), pages 225-35, September.
    12. Ran Lachman & Albert Nedd & Bob Hinings, 1994. "Analyzing Cross-National Management and Organizations: A Theoretical Framework," Management Science, INFORMS, vol. 40(1), pages 40-55, January.
    13. Philip M. Rosenzweig, 1994. "When Can Management Science Research Be Generalized Internationally?," Management Science, INFORMS, vol. 40(1), pages 28-39, January.
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    Cited by:
    1. Shinyi Lin & Shueh-Fen Chen, 2013. "Innovation attributes and pedagogical quality: a concretization of joint theories on course management systems acceptance," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(4), pages 2309-2317, June.
    2. Choi, Jayoung & Geistfeld, Loren V., 2004. "A cross-cultural investigation of consumer e-shopping adoption," Journal of Economic Psychology, Elsevier, vol. 25(6), pages 821-838, December.

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