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New product warranty: A literature review

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  • Murthy, D. N. P.
  • Djamaludin, I.

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  • Murthy, D. N. P. & Djamaludin, I., 2002. "New product warranty: A literature review," International Journal of Production Economics, Elsevier, vol. 79(3), pages 231-260, October.
  • Handle: RePEc:eee:proeco:v:79:y:2002:i:3:p:231-260
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    2. Hill, Vickie Lee & Beall, Charles W. & Blischke, Wallace R., 1991. "A simulation model for warranty analysis," International Journal of Production Economics, Elsevier, vol. 22(2), pages 131-140, November.
    3. Edward P. C. Kao & Marion Spokony Smith, 1993. "Discounted and Per Unit Net Revenues and Costs of Product Warranty: The Case of Phase-Type Lifetimes," Management Science, INFORMS, vol. 39(10), pages 1246-1254, October.
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    8. Yeh, Ruey Huei & Ho, Wen-Tsung & Tseng, Sheng-Tsaing, 2000. "Optimal production run length for products sold with warranty," European Journal of Operational Research, Elsevier, vol. 120(3), pages 575-582, February.
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    10. Russell Cooper & Thomas W. Ross, 1985. "Product Warranties and Double Moral Hazard," RAND Journal of Economics, The RAND Corporation, vol. 16(1), pages 103-113, Spring.
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    20. DeCroix, Gregory A., 1999. "Optimal warranties, reliabilities and prices for durable goods in an oligopoly," European Journal of Operational Research, Elsevier, vol. 112(3), pages 554-569, February.
    21. Majeske, Karl D. & Lynch-Caris, Terri & Herrin, Gary, 1997. "Evaluating product and process design changes with warranty data," International Journal of Production Economics, Elsevier, vol. 50(2-3), pages 79-89, June.
    22. Mann, Duncan P & Wissink, Jennifer P, 1990. "Money-Back Warranties vs. Replacement Warranties: A Simple Comparison," American Economic Review, American Economic Association, vol. 80(2), pages 432-436, May.
    23. Yeh, Ruey Huei & Lo, Hui-Chiung, 2001. "Optimal preventive-maintenance warranty policy for repairable products," European Journal of Operational Research, Elsevier, vol. 134(1), pages 59-69, October.
    24. Jehoshua Eliashberg & Nozer D. Singpurwalla & Simon P. Wilson, 1997. "Calculating the Reserve for a Time and Usage Indexed Warranty," Management Science, INFORMS, vol. 43(7), pages 966-975, July.
    25. Jack, Nat & Van der Duyn Schouten, Frank, 2000. "Optimal repair-replace strategies for a warranted product," International Journal of Production Economics, Elsevier, vol. 67(1), pages 95-100, August.
    26. Murthy, D. N. P., 1992. "A usage dependent model for warranty costing," European Journal of Operational Research, Elsevier, vol. 57(1), pages 89-99, February.
    27. Lassar, Walfried M. & Folkes, Valerie S. & Grewal, Dhruv & Costley, Carolyn, 1998. "Consumer Affective Reactions to Product Problems When the Timing of Warranty Expiration Varies," Journal of Business Research, Elsevier, vol. 42(3), pages 265-270, July.
    28. V. Padmanabhan & Ram C. Rao, 1993. "Warranty Policy and Extended Service Contracts: Theory and an Application to Automobiles," Marketing Science, INFORMS, vol. 12(3), pages 230-247.
    29. Chun, Young Hak & Tang, Kwei, 1995. "Determining the optimal warranty price based on the producer's and customers' risk preferences," European Journal of Operational Research, Elsevier, vol. 85(1), pages 97-110, August.
    30. Zuo, Ming J. & Liu, Bin & Murthy, D. N. P., 2000. "Replacement-repair policy for multi-state deteriorating products under warranty," European Journal of Operational Research, Elsevier, vol. 123(3), pages 519-530, June.
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    33. Boom, Anette, 1998. "Product risk sharing by warranties in a monopoly market with risk-averse consumers," Journal of Economic Behavior & Organization, Elsevier, vol. 33(2), pages 241-257, January.
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    35. Shiou Shieh, 1996. "Price and Money‐Back Guarantees as Signals of Product Quality," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 5(3), pages 361-377, September.
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    39. Genesove, David, 1993. "Adverse Selection in the Wholesale Used Car Market," Journal of Political Economy, University of Chicago Press, vol. 101(4), pages 644-665, August.
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