Money-Back Warranties vs. Replacement Warranties: A Simple Comparison
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Cited by:
- Joaquín Coleff, 2020.
"Can consumer complaints reduce product reliability? Should we worry?,"
Journal of Economics & Management Strategy, Wiley Blackwell, vol. 29(1), pages 74-96, January.
- Joaquın Coleff, 2013. "Can consumer complaints reduce product reliability? Should we worry?," Documentos de Trabajo 11038, Universidad del Rosario.
- James Andreoni, 2018.
"Satisfaction Guaranteed: When Moral Hazard Meets Moral Preferences,"
American Economic Journal: Microeconomics, American Economic Association, vol. 10(4), pages 159-189, November.
- James Andreoni, 2017. "Satisfaction Guaranteed: When Moral Hazard meets Moral Preferences," NBER Working Papers 23352, National Bureau of Economic Research, Inc.
- Daniel Krähmer & Roland Strausz, 2015.
"Optimal Sales Contracts with Withdrawal Rights,"
The Review of Economic Studies, Review of Economic Studies Ltd, vol. 82(2), pages 762-790.
- Daniel Krähmer & Roland Strausz & Melanie, 2014. "Optimal Sales Contracts with Withdrawal Rights," SFB 649 Discussion Papers SFB649DP2014-045, Sonderforschungsbereich 649, Humboldt University, Berlin, Germany.
- Chen, Rachel R. & Gerstner, Eitan & Halbheer, Daniel & Roma, Paolo, 2023. "Managing service shutdowns: Cash refunds or vouchers?," International Journal of Research in Marketing, Elsevier, vol. 40(2), pages 294-315.
- Hoffmann, Florian & Inderst, Roman & Turlo, Sergey, 2018.
"Regulating Cancellation Rights with Consumer Experimentation,"
EconStor Preprints
253659, ZBW - Leibniz Information Centre for Economics.
- Inderst, Roman & Hoffmann, Florian, 2019. "Regulating Cancellation Rights with Consumer Experimentation," CEPR Discussion Papers 13641, C.E.P.R. Discussion Papers.
- Florian Hoffmann & Roman Inderst & Sergey Turlo, 2018. "Regulating Cancellation Rights With Consumer Experimentation," CRC TR 224 Discussion Paper Series crctr224_2018_045, University of Bonn and University of Mannheim, Germany.
- Michel, Christian, 2017. "Market regulation of voluntary add-on contracts," International Journal of Industrial Organization, Elsevier, vol. 54(C), pages 239-268.
- Tim Friehe & Tobias Tröger, 2012.
"Sequencing of remedies in sales law,"
European Journal of Law and Economics, Springer, vol. 33(1), pages 159-184, February.
- Tim Friehe & Tobias H. Tröger, "undated". "Sequencing of Remedies in Sales Law," German Working Papers in Law and Economics 2008-1-1224, Berkeley Electronic Press.
- Yan Dong & Kefeng Xu & Yi Xu & Xiang Wan, 2016. "Quality Management in Multi-Level Supply Chains with Outsourced Manufacturing," Production and Operations Management, Production and Operations Management Society, vol. 25(2), pages 290-305, February.
- Michel, Christian, 2016. "Market Regulation of Voluntary Add-on Contracts," VfS Annual Conference 2016 (Augsburg): Demographic Change 145892, Verein für Socialpolitik / German Economic Association.
- Inderst, Roman & Tirosh, Gilad, 2015. "Refunds and returns in a vertically differentiated industry," International Journal of Industrial Organization, Elsevier, vol. 38(C), pages 44-51.
- McClure, James & Kumcu, Erdogan, 2008. "Promotions and product pricing: Parsimony versus Veblenesque demand," Journal of Economic Behavior & Organization, Elsevier, vol. 65(1), pages 105-117, January.
- Haruvy, Ernan E. & Li, Tao & Sethi, Suresh P., 2012. "Two-stage pricing for custom-made products," European Journal of Operational Research, Elsevier, vol. 219(2), pages 405-414.
- Christian Michel, 2018. "Contractual structures and consumer misperceptions," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 27(2), pages 188-205, June.
- Roman Inderst & Marco Ottaviani, 2013.
"Sales Talk, Cancellation Terms and the Role of Consumer Protection,"
The Review of Economic Studies, Review of Economic Studies Ltd, vol. 80(3), pages 1002-1026.
- Roman Inderst & Marco Ottaviani, 2012. "Sales Talk, Cancellation Terms, and the Role of Consumer Protection," Working Papers 465, IGIER (Innocenzo Gasparini Institute for Economic Research), Bocconi University.
- Erling Eide, 2009. "Is the consumer directive advantageous for the consumers?," European Journal of Law and Economics, Springer, vol. 28(3), pages 289-307, December.
- Bruce I. Carlin & Simon Gervais, 2009. "Legal Protection in Retail Financial Markets," NBER Working Papers 14972, National Bureau of Economic Research, Inc.
- Murthy, D. N. P. & Djamaludin, I., 2002. "New product warranty: A literature review," International Journal of Production Economics, Elsevier, vol. 79(3), pages 231-260, October.
- Bruce Ian Carlin & Simon Gervais, 2012. "Legal Protection in Retail Financial Markets," The Review of Corporate Finance Studies, Society for Financial Studies, vol. 1(1), pages 68-108.
- Kashi R. Balachandran & Suresh Radhakrishnan, 2005. "Quality Implications of Warranties in a Supply Chain," Management Science, INFORMS, vol. 51(8), pages 1266-1277, August.
- Inderst, Roman & Tirosh, Gilad, 2011. "Refunds as a Metering Device," MPRA Paper 53846, University Library of Munich, Germany.
- Bhargava, Hemant K. & Sun, Daewon, 2008. "Pricing under quality of service uncertainty: Market segmentation via statistical QoS guarantees," European Journal of Operational Research, Elsevier, vol. 191(3), pages 1189-1204, December.
- Yang Dong & Kefeng Xu & Yi Xu & Xiang Wan, 2013. "Quality Assurance Contracts in a Multi-Level Supply Chain," Working Papers 0206mss, College of Business, University of Texas at San Antonio.
- Staffan Ringbom & Oz Shy, 2004. "Advance booking, cancellations, and partial refunds," Economics Bulletin, AccessEcon, vol. 13(1), pages 1-7.
- James Andreoni, 2005. "Trust, Reciprocity, and Contract Enforcement: Experiments on Satisfaction Guaranteed," Levine's Bibliography 666156000000000679, UCLA Department of Economics.
- repec:ebl:ecbull:v:13:y:2004:i:1:p:1-7 is not listed on IDEAS
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