Advanced Search
MyIDEAS: Login to save this article or follow this journal

Evaluating airline competitiveness using multiattribute decision making

Contents:

Author Info

  • Chang, Yu-Hern
  • Yeh, Chung-Hsing
Registered author(s):

    Abstract

    This paper presents an objective approach to the evaluation of airline competitiveness. The evaluation problem is formulated as a multiattribute decision making model and solved by three widely used methods (the simple additive weighting method, the weighted product method and the technique for order preference by similarity to ideal solution) based on multiattribute value theory. A new empirical validation procedure is developed to deal with the inconsistency problem of evaluation outcomes produced by the three methods. The procedure selects the evaluation outcome which has a minimum expected value loss. An empirical study on Taiwan's five major domestic airlines is conducted to demonstrate the effectiveness of the approach. To measure and compare overall competitiveness of the airlines, five competitiveness dimensions and their associated objective performance measures on both efficiency and effectiveness are identified. The result of empirical validation for the three methods suggests the use of the simple additive weighting method. The evaluation outcome helps an airline identify its competitive advantages relative to its competitors. The objective approach presented is particularly applicable when subjective judgements on performance ratings and attribute weights are not reliable, or suitable decision makers are not available.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://www.sciencedirect.com/science/article/B6VC4-43HK1SC-3/2/61a5f357db4b19ac847290756e565654
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Bibliographic Info

    Article provided by Elsevier in its journal Omega.

    Volume (Year): 29 (2001)
    Issue (Month): 5 (October)
    Pages: 405-415

    as in new window
    Handle: RePEc:eee:jomega:v:29:y:2001:i:5:p:405-415

    Contact details of provider:
    Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/375/description#description

    Order Information:
    Postal: http://www.elsevier.com/wps/find/supportfaq.cws_home/regional
    Web: https://shop.elsevier.com/order?id=375&ref=375_01_ooc_1&version=01

    Related research

    Keywords: Multiattribute decision making Competitiveness Airline Performance evaluation Ranking;

    References

    References listed on IDEAS
    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
    as in new window
    1. Zanakis, Stelios H. & Solomon, Anthony & Wishart, Nicole & Dublish, Sandipa, 1998. "Multi-attribute decision making: A simulation comparison of select methods," European Journal of Operational Research, Elsevier, vol. 107(3), pages 507-529, June.
    2. James S. Dyer & Peter C. Fishburn & Ralph E. Steuer & Jyrki Wallenius & Stanley Zionts, 1992. "Multiple Criteria Decision Making, Multiattribute Utility Theory: The Next Ten Years," Management Science, INFORMS, vol. 38(5), pages 645-654, May.
    3. Fischer, Gregory W., 1995. "Range Sensitivity of Attribute Weights in Multiattribute Value Models," Organizational Behavior and Human Decision Processes, Elsevier, vol. 62(3), pages 252-266, June.
    4. Oum, Tae Hoon & Yu, Chunyan, 1998. "Cost competitiveness of major airlines: an international comparison," Transportation Research Part A: Policy and Practice, Elsevier, vol. 32(6), pages 407-422, August.
    5. Siskos, Y. & Spyridakos, A., 1999. "Intelligent multicriteria decision support: Overview and perspectives," European Journal of Operational Research, Elsevier, vol. 113(2), pages 236-246, March.
    6. Bose, Utpal & Davey, Anne M. & Olson, David L., 1997. "Multi-attribute utility methods in group decision making: Past applications and potential for inclusion in GDSS," Omega, Elsevier, vol. 25(6), pages 691-706, December.
    7. Mustafa, A. & Goh, M., 1996. "Multi-criterion models for higher education administration," Omega, Elsevier, vol. 24(2), pages 167-178, April.
    8. Encaoua, David, 1991. "Liberalizing European airlines : Cost and factor productivity evidence," International Journal of Industrial Organization, Elsevier, vol. 9(1), pages 109-124, March.
    9. Raju, Komaragiri Srinivasa & Pillai, C. R. S., 1999. "Multicriterion decision making in river basin planning and development," European Journal of Operational Research, Elsevier, vol. 112(2), pages 249-257, January.
    10. Janic, Milan, 2000. "An assessment of risk and safety in civil aviation," Journal of Air Transport Management, Elsevier, vol. 6(1), pages 43-50.
    11. Doyle, John R. & Green, Rodney H. & Bottomley, Paul A., 1997. "Judging Relative Importance: Direct Rating and Point Allocation Are Not Equivalent," Organizational Behavior and Human Decision Processes, Elsevier, vol. 70(1), pages 65-72, April.
    12. Parkan, Celik & Wu, Ming-Lu, 1999. "Measurement of the performance of an investment bank using the operational competitiveness rating procedure," Omega, Elsevier, vol. 27(2), pages 201-217, April.
    13. F. Hutton Barron & Bruce E. Barrett, 1996. "Decision Quality Using Ranked Attribute Weights," Management Science, INFORMS, vol. 42(11), pages 1515-1523, November.
    14. Yeh, Chung-Hsing & J. Willis, Robert & Deng, Hepu & Pan, Hongqi, 1999. "Task oriented weighting in multi-criteria analysis," European Journal of Operational Research, Elsevier, vol. 119(1), pages 130-146, November.
    15. Yeh, Chung-Hsing & Deng, Hepu & Chang, Yu-Hern, 2000. "Fuzzy multicriteria analysis for performance evaluation of bus companies," European Journal of Operational Research, Elsevier, vol. 126(3), pages 459-473, November.
    16. Good, David H. & Roller, Lars-Hendrik & Sickles, Robin C., 1995. "Airline efficiency differences between Europe and the US: Implications for the pace of EC integration and domestic regulation," European Journal of Operational Research, Elsevier, vol. 80(3), pages 508-518, February.
    17. Guitouni, Adel & Martel, Jean-Marc, 1998. "Tentative guidelines to help choosing an appropriate MCDA method," European Journal of Operational Research, Elsevier, vol. 109(2), pages 501-521, September.
    18. David Good & M. Nadiri & Lars-Hendrik Röller & Robin Sickles, 1993. "Efficiency and productivity growth comparisons of European and U.S. Air carriers: A first look at the data," Journal of Productivity Analysis, Springer, vol. 4(1), pages 115-125, June.
    19. Oral, Muhittin, 1993. "A methodology for competitiveness analysis and strategy formulation in glass industry," European Journal of Operational Research, Elsevier, vol. 68(1), pages 9-22, July.
    20. Stewart, TJ, 1992. "A critical survey on the status of multiple criteria decision making theory and practice," Omega, Elsevier, vol. 20(5-6), pages 569-586.
    21. Weber, Martin & Borcherding, Katrin, 1993. "Behavioral influences on weight judgments in multiattribute decision making," European Journal of Operational Research, Elsevier, vol. 67(1), pages 1-12, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as in new window

    Cited by:
    1. Chang, Yu-Hern & Yeh, Chung-Hsing, 2004. "A new airline safety index," Transportation Research Part B: Methodological, Elsevier, vol. 38(4), pages 369-383, May.
    2. Zhou, P. & Ang, B.W. & Poh, K.L., 2006. "Comparing aggregating methods for constructing the composite environmental index: An objective measure," Ecological Economics, Elsevier, vol. 59(3), pages 305-311, September.
    3. Xu, Yan & Yeh, Chung-Hsing, 2012. "An integrated approach to evaluation and planning of best practices," Omega, Elsevier, vol. 40(1), pages 65-78, January.
    4. Konidari, Popi & Mavrakis, Dimitrios, 2007. "A multi-criteria evaluation method for climate change mitigation policy instruments," Energy Policy, Elsevier, vol. 35(12), pages 6235-6257, December.
    5. Huang, Yeu-Shiang & Chang, Wei-Chen & Li, Wei-Hao & Lin, Zu-Liang, 2013. "Aggregation of utility-based individual preferences for group decision-making," European Journal of Operational Research, Elsevier, vol. 229(2), pages 462-469.
    6. Erol, İsmail & Sencer, Safiye & Özmen, Aslı & Searcy, Cory, 2014. "Fuzzy MCDM framework for locating a nuclear power plant in Turkey," Energy Policy, Elsevier, vol. 67(C), pages 186-197.
    7. Low, Joyce M.W. & Lee, Byung Kwon, 2014. "Effects of internal resources on airline competitiveness," Journal of Air Transport Management, Elsevier, vol. 36(C), pages 23-32.

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:eee:jomega:v:29:y:2001:i:5:p:405-415. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.