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Content
January 2017, Volume 66, Issue 1
- 92-110 Rethinking balanced scorecard (BSC) measures: formative versus reflective measurement models
by Sungbum Park & Heeseok Lee & Seong Wook Chae - 111-125 TQM and organizational performance using the balanced scorecard approach
by Gholamhossein Mehralian & Jamal A. Nazari & Golnaz Nooriparto & Hamid Reza Rasekh - 126-143 Identification of maintenance improvement potential using OEE assessment
by Torbjörn Ylipää & Anders Skoogh & Jon Bokrantz & Maheshwaran Gopalakrishnan
November 2016, Volume 65, Issue 8
- 1007-1024 Healthcare service quality model
by Sik Sumaedi & Medi Yarmen & I. Gede Mahatma Yuda Bakti - 1025-1056 Lean services: a systematic review
by Shradha Gupta & Monica Sharma & Vijaya Sunder M. - 1057-1074 Effect of bank-specific and governance-specific variables on the productivity and profitability of banks
by Karam Pal Narwal & Shweta Pathneja - 1075-1090 Learning effect on labour productivity of repetitive concrete masonry blockwork
by Abdulaziz M. Jarkas - 1091-1111 Constructs of quality in higher education services
by Vijaya Sunder M. - 1112-1136 Productivity enhancement in North American automotive industry
by Amir Abolhassani & Majid Jaridi - 1137-1158 Measuring business performance in the airport context: a critical review of literature
by Vincenzo Fasone & Sandra Zapata-Aguirre
September 2016, Volume 65, Issue 7
- 875-897 Lean and US manufacturing industry: popularity of practices and implementation barriers
by Amir Abolhassani & Ky Layfield & Bhaskaran Gopalakrishnan - 898-924 Factors affecting service recovery performance and customer service employees
by Shishi Kumar Piaralal & Muhammad Awais Bhatti & Niriender Kumar Piaralal & Ariff Syah Juhari - 925-946 A structural analysis of the enablers of u-commerce proliferation in a developing economy
by Mohd. Nishat Faisal & Habibullah Khan - 947-958 Performance measurement system implementation in a turbulent operating environment
by Sanna Pekkola & Minna Saunila & Hannu Rantanen - 959-976 Organizational performance measurement by a framework integrating BSC and AHP
by Tahere Yaghoobi & Firoozeh Haddadi - 977-994 Assembly line productivity improvement as re-engineered by MOST
by A.N. Mustafizul Karim & Saravanan Tanjong Tuan & H.M. Emrul Kays - 995-1002 Can Lean Six Sigma make UK public sector organisations more efficient and effective?
by Jiju Antony & Bryan Rodgers & E.V. Gijo
July 2016, Volume 65, Issue 6
- 744-759 The role of approach and avoidance motivation in employee voice
by Chao Ma - 760-772 Satisfaction of learning, performance, and relatedness needs at work and employees’ organizational identification
by Manish Kumar & Hemang Jauhari - 773-791 HRM practices and organizational performance in the UAE banking sector
by Sherine Farouk & Hossam M. Abu Elanain & Shatha M. Obeidat & Moza Al-Nahyan - 792-810 Conflict resolution styles and personality
by Leila Canaan Messarra & Silva Karkoulian & Abdul-Nasser El-Kassar - 811-830 Authentic leadership, work engagement and organizational citizenship behaviors in petroleum company
by Mohamed Saeed Al Sahi AL Zaabi & Kamarul Zaman Ahmad & Chowdhury Hossan - 831-843 Competing through employee engagement: a proposed framework
by Nada Al Mehrzi & Sanjay Kumar Singh - 844-859 Determinants of organizational performance: a proposed framework
by Bashaer Almatrooshi & Sanjay Kumar Singh & Sherine Farouk - 860-872 Measuring the effects of role efficacy enhancement on knowledge workers
by Parijat Upadhyay & Rajni Singh & Saeed Jahanyan & Sreethi Nair
June 2016, Volume 65, Issue 5
- 603-621 Are subjective business performance measures justified?
by Sandeep Vij & Harpreet Singh Bedi - 622-640 Multi-criteria decision framework for supplier classification in collaborative supply chains
by Manoj Hudnurkar & Urvashi Rathod & Suresh Kumar Jakhar - 641-671 Factors affecting performance of co-operatives in Malaysia
by Hafizah Hammad Ahmad Khan & Mahazril 'Aini Yaacob & Hussin Abdullah & Siti Hajar Abu Bakar Ah - 672-693 Taxonomizing performance measurement systems’ failures
by Jelle Van Camp & Johan Braet - 694-703 Achieving triple “P” bottom line through resonant leadership: an Indian perspective
by Usha Lenka & Binita Tiwari - 704-722 Measuring supply chain knowledge management (SCKM) performance based on double/triple loop learning principle
by Asher Ramish & Haris Aslam - 723-739 Voice picking: analysis of critical factors through a case study in Brazil and the United States
by Adrialdo Azanha & Mauro Vivaldini & Silvio R.I. Pires & João Batista de Camargo Junior
April 2016, Volume 65, Issue 4
- 436-459 Value creation of EVA and traditional accounting measures: Indian evidence
by Vijay Kumar Gupta & Ekta Sikarwar - 460-484 Influence of human factors on organisational performance
by Nasser Habtoor - 485-502 Characteristics of relationships, types and strategies in a Brazilian cluster
by Hélcio Martins Tristão & Pedro Carlos Oprime & Márcio Lopes Pimenta - 503-531 A framework for performance evaluation of channel partners in distribution relationships
by Vikas Goyal & Prashant Mishra - 532-553 Waste in NPD processes of German SMEs
by Tino Woschke & Heiko Haase & Arndt Lautenschläger - 554-570 Grocery shelf stocking tool: analysis of productivity and human factors
by Corey J Blackwell & Julia Sarah Wasas & Sean Patrick Flanagan & Bryan A Norman & Joel Michael Haight - 571-599 Towards lean warehouse: transformation and assessment using RTD and ANP
by Sanjay Sharma & Bhavin Shah
March 2016, Volume 65, Issue 3
- 279-301 Systematic review and meta-regression analysis of technical efficiency in dairy farms
by Taciana Mareth & Antonio Marcio Tavares Thomé & Fernando Luiz Cyrino Oliveira & Luiz Felipe Scavarda - 302-323 Knowledge acquisition through process mapping
by Gareth R.T. White & Svetlana Cicmil - 324-350 Benchmarking strategic resources and business performance via an open framework
by Franco Maria Battagello & Livio Cricelli & Michele Grimaldi - 351-377 Impact of leader member exchange, human resource management practices and psychological empowerment on extra role performances
by Anugamini Priya Srivastava & Rajib Lochan Dhar - 378-400 After 20 years, what has remained of TQM?
by Lis Lisboa Bernardino & Francisco Teixeira & Abel Ribeiro de Jesus & Ava Barbosa & Maurício Lordelo & Herman Augusto Lepikson - 401-421 Factors influencing labor productivity on construction sites
by Shamil George Naoum - 422-432 Framework to improve performance through implementing Lean Six Sigma strategies to oil exporting countries during recession or depression
by Basant Chaurasia & Dixit Garg & Ashish Agarwal
February 2016, Volume 65, Issue 2
- 139-161 Social media and performance measurement systems: towards a new model?
by Yulia Sidorova & Michela Arnaboldi & Jacopo Radaelli - 162-176 Performance measurement approach for innovation capability in SMEs
by Minna Saunila - 177-206 Performance analysis of new product development projects
by Filippo Emanuele Ciarapica & Maurizio Bevilacqua & Giovanni Mazzuto - 207-222 Framework for a dynamic and responsive
by Pankaj Sharma & Makarand S Kulkarni - 223-244 A revised method for allocating the optimum number of similar machines to operators
by Yossi Hadad & Baruch Keren - 245-255 Influence of occupational heat stress on labour productivity – a case study from Chennai, India
by Jeremiah Chinnadurai & Vidhya Venugopal & Kumaravel P & Paramesh R - 256-274 Social innovation model for business performance and innovation
by Beena Salim Saji & Paul Ellingstad
January 2016, Volume 65, Issue 1
- 4-24 Embracing complexity in performance-based contracts for road maintenance
by Rob Schoenmaker & Hans de Bruijn - 25-41 Indonesian public healthcare service institution’s patient satisfaction barometer (IPHSI-PSB)
by Sik Sumaedi & I Gede Mahatma Yuda Bakti & Tri Rakhmawati & Nidya J. Astrini & Tri Widianti & Medi Yarmen - 42-57 An extended model of the interaction between work-related attitudes and job performance
by Santiago Melián-González - 58-79 Impact of perceived organizational support, psychological empowerment and leader member exchange on commitment and its subsequent impact on service quality
by Deepakshi Jaiswal & Rajib Lochan Dhar - 80-97 Using the socio-economic approach to management to augment Lean Six Sigma
by Sean P. Goffnett & Lawrence Lepisto & Randall Hayes - 98-125 Productivity and performance improvement in the medical records department of a hospital
by Shreeranga Bhat & E.V. Gijo & N. A. Jnanesh - 126-136 Could “Lean Lite” be the cost effective solution to applying lean manufacturing in developing economies?
by Lara Chaplin & John Heap & Simon T.J. O'Rourke
November 2015, Volume 64, Issue 8
- 1024-1040 Toward productivity improvement in electrical engineering documentation
by J. Zhou & P. E.D. Love & J. Matthews & B. Carey & C.P. Sing & D.J. Edwards - 1041-1067 Marketing capabilities and firm performance: literature review and future research agenda
by Shampy Kamboj & Zillur Rahman - 1068-1091 Performance measurement and metrics in supply chains: an exploratory study
by Wojciech Piotrowicz & Richard Cuthbertson - 1092-1112 Measuring lean readiness through the understanding of quality practices in the Turkish automotive suppliers industry
by Jose Arturo Garza-Reyes & Emre Mehmet Ates & Vikas Kumar - 1113-1137 Key indicators of rice production and consumption, correlation between them and supply-demand prediction
by Sanjay Sharma & Sanjaysingh Vijaysingh Patil
September 2015, Volume 64, Issue 7
- 908-931 Business leaders’ views on the importance of strategic and dynamic capabilities for successful financial and non-financial business performance
by Alan Simon & Chloe Bartle & Gary Stockport & Brett Smith & Jane E. Klobas & Amrik Sohal - 932-946 A cultural approach of embedding KPIs into organisational practices
by Zamzulaila Zakaria - 947-970 Logistics flexibility: a systematic review
by Hamid Jafari - 971-993 Collaborative planning, forecasting and replenishment: a literature review
by Roberto Luis Hollmann & Luiz Felipe Scavarda & Antônio Márcio Tavares Thomé - 994-1017 Research opportunities in performance measurement in public utilities regulation
by Sandra Rolim Ensslin & Leonardo Ensslin & Lucas dos Santos Matos & Ademar Dutra & Vicente Mateo Ripoll-Feliu
July 2015, Volume 64, Issue 6
- 744-783 Performance measurement of sustainable supply chains: a review and research questions
by Alireza Tajbakhsh & Elkafi Hassini - 784-810 Humanitarian supply chains and performance measurement schemes in practice
by Giulia Santarelli & Hella Abidi & Matthias Klumpp & Alberto Regattieri - 811-830 Labour productivity in Iranian construction projects
by Parviz Ghoddousi & Omid Poorafshar & Nicholas Chileshe & M. Reza Hosseini - 831-852 Converging early contractor involvement (ECI) and lean construction practices for productivity enhancement
by Low Sui Pheng & Shang Gao & Jun Liang Lin - 853-869 Analysis of interrelationships among excavator productivity modifying factors
by Gary D. Holt & David Edwards - 870-892 A proposed hybrid storage assignment framework: a case study
by Sanjay Sharma & Bhavin Shah - 893-899 Challenges in the deployment of LSS in the higher education sector
by Jiju Antony
June 2015, Volume 64, Issue 5
- 608-624 Improving performance in project-based management: synthesizing strategic theories
by Karessa Cullen & David W. Parker - 625-639 Performance agreement in Thai public sectors
by Suwit Srimai - 640-656 Dynamics of strategic interventions with firm’s performance
by Neetu Yadav & Paolo Taticchi & - Sushil - 657-685 Supply chain practices
by S. J. Gorane & Ravi Kant - 686-701 Logistics firms performance: efficiency and effectiveness perspectives
by Wai Peng Wong & Keng Lin Soh & Chu Le Chong & Noorliza Karia - 702-722 Improvement process selection framework for the formation of improvement solution alternatives
by Shye-Nee Low & Shahrul Kamaruddin & Ishak Abdul Azid - 723-735 The ten commandments of quality: a performance perspective
by Jiju Antony
April 2015, Volume 64, Issue 4
- 457-478 Information technology (IT) productivity paradox in the 21st century
by Mahmood Hajli & Julian M. Sims & Valisher Ibragimov - 479-498 SmartWoW – constructing a tool for knowledge work performance analysis
by Miikka Palvalin & Maiju Vuolle & Aki Jääskeläinen & Harri Laihonen & Antti Lönnqvist - 499-522 Analysis of teachers’ task and extra-role performance under different autonomy regimes
by Ibrahim Duyar & Nancy Ras & Carolyn L. Pearson - 523-543 A new approach to talent management in law firms
by Susana Almeida Lopes & Jorge Miguel Gonçalves Sarraguça & João Almeida Lopes & Maria Eduarda Duarte - 544-566 A “coalesced framework” of talent management and employee performance
by James Kwame Mensah - 567-589 Involvement and productivity of research and development workers
by Beena Kumari & Sangeeta Sahney & Anuradha Madhukar & Indranil Chattoraj & Shipra Sinni - 590-602 The use of the balanced scorecard to measure knowledge work
by Nicholas John Wake
March 2015, Volume 64, Issue 3
- 318-333 Strategic resistance for sustaining enterprise relevance
by Rick Edgeman - 334-355 The crippled bottom line – measuring and managing sustainability
by Raine Birger Isaksson & Rickard Garvare & Mikael Johnson - 356-376 The performance-improving benefits of a radical innovation initiative
by Jacob Brix & Lois S. Peters - 377-397 Corporate sustainability reporting in the apparel industry
by Anika Kozlowski & Cory Searcy & Michal Bardecki - 398-415 Enhancing prioritisation of technical attributes in quality function deployment
by Zafar Iqbal & Nigel Peter Grigg & K. Govindaraju & Nicola Marie Campbell-Allen - 416-433 Major factors affecting contemporary Japanese business environment
by Michaela Blahová & Parissa Haghirian & Přemysl Pálka - 434-450 Identifying critical performance indicators and suitable partners using a benchmarking template
by Kong Fah Tee
February 2015, Volume 64, Issue 2
- 157-174 Performance management in Canadian public organizations: findings of a multi-case study
by Swee Chua Goh & Catherine Elliott & Greg Richards - 175-193 Measuring the benefits of tracking medical treatment through RFId
by Luca Gastaldi & Riccardo Mangiaracina & Giovanni Miragliotta & Alessandro Perego & Angela Tumino - 194-227 The practice of strategic performance measurement systems
by Riccardo Silvi & Monica Bartolini & Anna Raffoni & Franco Visani - 228-242 Risk indicators for managing the energy procurement process
by Chiara Verbano & Maria Crema - 243-269 The construction of knowledge from the scientific literature about the theme seaport performance evaluation
by Ademar Dutra & Vicente Mateo Ripoll-Feliu & Arturo Giner Fillol & Sandra Rolim Ensslin & Leonardo Ensslin - 270-287 Quality, productivity and business performance in home based brassware manufacturing units
by Kapil Deo Prasad & Sanjay Kumar Jha & Anand Prakash - 288-300 Balanced scorecard metrics and specific supply chain roles
by Antônio André Cunha Callado & Lisa Jack
January 2015, Volume 64, Issue 1
- 5-27 Designing a model for profiling organizational performance management
by Aki Jääskeläinen & Juho-Matias Roitto - 28-51 Capability/maturity based model for logistics processes assessment
by Rachid Benmoussa & Charkaoui Abdelkabir & Achraf Abd & Marouane Hassou - 52-75 Logistics performance management in textiles supply chains: best-practice and barriers
by Veronica S Ülgen & Helena Forslund - 76-93 Advancing performance measurement
by Francesca Manes Rossi & Natalia Aversano - 94-111 Key observations from a survey about Six Sigma implementation in Brazil
by Abel Ribeiro de Jesus & Jiju Antony & Herman Augusto Lepikson & Carlos Arthur M. Teixeira Cavalcante - 112-128 Improving productivity with self-organised teams and agile leadership
by David W Parker & Melanie Holesgrove & Raghhuvar Pathak - 129-146 The future of traceability within the U.S. food industry supply chain: a business case
by Sameer Kumar & Dawn Heustis & Jacqueline M Graham
November 2014, Volume 63, Issue 8
- 968-990 Supplier sustainability assessment for the UK defence industry
by Oyetola Emmanuel-Ebikake & Rajkumar Roy & Essam Shehab - 991-1011 Corporate efficiency in the UK: a stochastic frontier analysis
by Syed Manzur Quader & Michael Dietrich - 1012-1030 Service production process: implications for service productivity
by Andrews Agya Yalley & Harjit Singh Sekhon - 1031-1045 An examination of product innovation and buyer-supplier relationship in Pakistani firms
by Muhammad Shakeel Sadiq Jajja & Shaukat Ali Brah & Syed Zahoor Hassan & Vijay R. Kannan - 1046-1069 Comparative multi criteria analysis and dependent optimisation through integrated supply chain
by Sanjay Sharma & Akshat Sisodia - 1070-1090 Prominent demotivational factors influencing the productivity of construction project managers in Qatar
by Abdulaziz M. Jarkas & Milan Radosavljevic & Liu Wuyi - 1091-1097 Productivity strategy led power utilities
by Joseph Nthikeng Letsoalo
September 2014, Volume 63, Issue 7
- 800-821 Developing a sustainability index for companies’ efforts on responsible use of water
by ManMohan S. Sodhi & Ekaterina Yatskovskaya - 822-840 Developing “Extra Distance” as a measure for the evaluation of road freight transport performance
by Vasco Sanchez Rodrigues & John Cowburn & Andrew Potter & Mohamed Naim & Anthony Whiteing - 841-862 Automated recognition of construction labour activity using accelerometers in field situations
by Liju Joshua & Koshy Varghese - 863-878 Determination of the effect of product substitutability on sales performance of integrated and decentralised supply chains through Nash equilibria
by Renwen Wang & Shuliang Zhao & Wei Song & Luca Cacciolatti & Xinyue Zhang & Chris Sausman & Yelin Fu - 879-922 The fundamentals of performance measurement systems
by Kwee Keong Choong - 923-945 Do public service motivation, red tape and resigned work satisfaction triangulate together?
by Momna Yousaf & Shiza Zafar & Abida Abi Ellahi - 946-959 Preparing for productivity intervention initiatives
by Benjamin Crouzet & David W. Parker & Raghhuvar Pathak
July 2014, Volume 63, Issue 6
- 680-703 Contingency theory, performance management and organisational effectiveness in the third sector
by Billy Wadongo & Magdy Abdel-Kader - 704-726 Understanding third sector performance measurement system design: a literature review
by Claire Moxham - 727-745 Weighing elephants with kitchen scales
by Hugues Mouchamps - 746-765 Models of collaboration between nonprofit organizations
by Kelly E. Proulx & Mark A. Hager & Kimberly C. Klein - 766-778 Towards a comparable and harmonised set of performance indicators for Third Sector organisations
by Alessandra Righi & Valeria Andreoni - 779-796 Public trust and performance measurement in charitable organizations
by Yongjiao Yang & Iain Brennan & Mick Wilkinson
June 2014, Volume 63, Issue 5
- 529-549 Performance evaluation of lean manufacturing implementation in Brazil
by Wagner Cezar Lucato & Felipe Araujo Calarge & Mauro Loureiro Junior & Robisom Damasceno Calado - 550-568 Wider applications for Lean
by Nicola Bateman & Peter Hines & Peter Davidson - 569-587 Development of lean manufacturing implementation drivers for Indian ceramic industry
by Kuldip Singh Sangwan & Jaiprakash Bhamu & Dhwani Mehta - 588-612 Lean supply chain performance measurement
by Kazi Arif-Uz-Zaman & A.M.M. Nazmul Ahsan - 613-643 Application of Lean Six Sigma methodology in the registration process of a hospital
by Shreeranga Bhat & E.V. Gijo & N.A. Jnanesh - 644-664 Lean machine manufacturing at Munjal Showa limited
by Shivdasini Singh Amin & Rakesh Atre & Ankur Vardia & Boby Sebastian - 665-674 Lean Six Sigma and marketing: a missed opportunity
by Lara Chaplin & Simon T.J. O’Rourke
April 2014, Volume 63, Issue 4
- 384-405 A comparison of Korean and US continuous improvement projects
by Hyun Woong Jin & Toni L. Doolen - 406-420 Novel measures for emission reduction in supply chains
by Gerry Frizelle & Ivian Casali - 421-445 Total interpretive structural modelling (TISM) of strategic performance management for Indian telecom service providers
by Neetu Yadav - 446-476 Developing a comprehensive safety performance evaluation framework for Saudi schools
by Turki Alolah & Rodney Anthony Stewart & Kriengsak Panuwatwanich & Sherif Mohamed - 477-498 Development of assessment methodology for improving performance in SME's
by Mohammad Munir Ahmad & Osama Alaskari - 499-512 Public-Private Partnerships: a review of theory and practice of performance measurement
by Junxiao Liu & Peter E.D. Love & Jim Smith & Michael Regan & Monty Sutrisna - 513-521 Design of Experiments in a higher education setting
by Jiju Antony & Laxman Sivanathan & E.V. Gijo
April 2014, Volume 63, Issue 3
- 272-289 Staying or leaving
by Lorenzo Avanzi & Franco Fraccaroli & Guido Sarchielli & Johannes Ullrich & Rolf van Dick - 290-307 Developing a model for the influence of perceived organizational climate on organizational citizenship behaviour and organizational performance based on balanced score card
by Arash Shahin & Javad Shabani Naftchali & Javad Khazaei Pool - 308-323 Determinants of employee engagement and their impact on employee performance
by Anitha J. - 324-340 A manufacturing systems network model for the evaluation of complex manufacturing systems
by Till Becker & Mirja Meyer & Katja Windt - 341-353 Modifying the cash conversion cycle: revealing concealed advance payments
by Anna-Maria Talonpoika & Sari Monto & Miia Pirttilä & Timo Kärri - 354-369 Can productivity be socially embedded? Reflections on some productivity measures of 2000s
by Ruya Gokhan Kocer - 370-376 Why continuous improvement initiatives fail in manufacturing environments? A systematic review of the evidence
by Richard McLean & Jiju Antony
January 2014, Volume 63, Issue 2
- 148-169 What do we really mean by “Balanced Scorecard”?
by Mike Perkins & Anna Grey & Helge Remmers - 170-193 Implementing a multi-staged methodology to micro and nanotechnology
by Nazrul Islam & Emmanuel Brousseau - 194-208 Hand-held computers to increase accuracy and productivity in agricultural work study
by Avital Bechar & Moshe Eben-Chaime - 209-233 Analyzing the performance of supplier development: a case study
by Srikanta Routroy & Sudeep Kumar Pradhan - 234-249 The relationship between innovation capability and performance
by Minna Saunila & Sanna Pekkola & Juhani Ukko - 250-256 Qualitative productivity analysis: does a non-financial measurement model exist?
by Harold Siow Song Teng - 257-264 Readiness factors for the Lean Six Sigma journey in the higher education sector
by Jiju Antony
January 2014, Volume 63, Issue 1
- 4-21 Analyzing the importance of financial resources for educational effectiveness
by Andre Guimaraes Resende Martins do Valle & Ricardo Corrêa Gomes - 22-43 Adopting a contemporary performance management system
by Mohamed Behery & Fauzia Jabeen & Mohammed Parakandi - 44-56 Impact of TPM implementation on Indian manufacturing industry
by Jitendra Kumar & Vimlesh Kumar Soni & Geeta Agnihotri - 57-84 Efficiency and productivity analysis of Indian banking industry using Hicks-Moorsteen approach
by Supran Kumar Sharma & Raina Dalip - 85-102 Integration of analytic hierarchy process and Dempster-Shafer theory for supplier performance measurement considering risk
by Kunal Ganguly - 103-126 Adoption of Six Sigma DMAIC to reduce cost of poor quality
by Anupama Prashar - 127-138 Supplier management in a manufacturing environment
by Sameer Kumar & Anthony C. Clemens & Ethan W. Keller
October 2013, Volume 62, Issue 8
- 782-804 Performance measurement of sustainable supply chains
by Paolo Taticchi & Flavio Tonelli & Roberto Pasqualino - 805-826 Balanced scorecard for sustainable supply chains: design and development guidelines
by Hendrik Reefke & Mattia Trocchi - 827-855 The maturity of supply chain sustainability disclosure from a continuous improvement perspective
by Uche Okongwu & Risako Morimoto & Matthieu Lauras - 856-870 Understanding environmental performance variation in manufacturing companies
by Nancy Bocken & David Morgan & Steve Evans - 871-888 Investigating the relationship of sustainable supply chain management with corporate financial performance
by Zhihong Wang & Joseph Sarkis - 889-904 Making sense of green logistics
by Ali Pazirandeh & Hamid Jafari
September 2013, Volume 62, Issue 7
- 674-693 Determinants of bank advisor revenues
by Ruben Mangold - 694-717 Expatriates adjustment and job performance
by Muhammad Awais Bhatti & Mohamed Mohamed Battour & Ahmed Rageh Ismail - 718-734 Employee performance evaluation: a fuzzy approach
by Imtiaz Ahmed & Ineen Sultana & Sanjoy Kumar Paul & Abdullahil Azeem - 735-757 Improved decision aiding in human resource management
by Sandra Rolim Ensslin & Leonardo Ensslin & Felipe Back & Rogério Tadeu de Oliveira Lacerda - 758-773 The use of process management based on a systemic approach
by Luiz Afonso Storch & Elpídio Oscar Benitez Nara & Liane Mahlmann Kipper
July 2013, Volume 62, Issue 6
- 554-582 Modeling strategic performance factors for effective strategy execution
by Amit Kumar Srivastava & Sushil - 583-605 Service quality in the public sector: the case of the Citizen's Service Centers (CSCs) of Greece
by Prodromos Chatzoglou & Dimitrios Chatzoudes & Eftichia Vraimaki & Anastasios Diamantidis - 606-615 The use of incentives in organizations
by Scott A. Jeffrey & Alyce M. Dickinson & Yngvi F. Einarsson - 616-633 Critical success factors of rice mills located in a cluster
by Amrendra Kumar Singh & Rakesh L. Shrivastava - 634-651 A strategic and operational approach to assess the lean performance in radial tyre manufacturing in India
by Vipul Gupta & Padmanav Acharya & Manoj Patwardhan - 652-664 Private and public services: productivity and performance migration
by D. Parker & K. Waller & H. Xu
July 2013, Volume 62, Issue 5
- 446-473 Performance measurement and management in practice
by André de Waal & Karima Kourtit - 474-489 Measuring the impacts of welfare service innovations
by Virpi Sillanpää - 490-513 Savings measurement for capital equipment purchasing: challenges and conceptual model
by Daniel Maucher & Erik Hofmann - 514-533 Performance measurement practices in software ecosystem
by Amel Ben Hadj Salem Mhamdia - 534-544 Integration of project-based management and change management
by David Parker & Joshua Charlton & Ana Ribeiro & Raghuvar D. Pathak
April 2013, Volume 62, Issue 4
- 350-363 Overcoming the specific performance measurement challenges of knowledge‐intensive organizations
by Aki Jääskeläinen & Harri Laihonen - 364-386 A speculation of the presence of overlap and niches in organizational performance management systems
by Suwit Srimai & Chris S. Wright & Jack Radford - 387-406 A bottom‐up approach for productivity measurement and improvement
by Kalinga Jagoda & Robert Lonseth & Adam Lonseth - 407-419 Critical evaluation of project‐based performance management
by D. Parker & A. Verlinden & R. Nussey & M. Ford & R.D. Pathak - 420-435 Charter schools in the USA
by Arie Halqachmi
March 2013, Volume 62, Issue 3
- 230-249 The purpose and focus of environmental performance measurement systems in logistics
by Maria Björklund & Helena Forslund - 250-275 Modeling enablers of TQM to improve airline performance
by Alok Kumar Singh & Sushil - 276-292 A review of performance based maintenance of road infrastructure by contracting
by Masuda Sultana & Anisur Rahman & Sanaul Chowdhury - 293-316 Multi‐criteria supply chain performance evaluation
by Omkarprasad Vaidya & Manoj Hudnurkar