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Emergence of innovations in services

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Cited by:

  1. Sharma, Vivek & Bhat, Dada Ab Rouf, 2020. "An empirical study exploring the relationship among human capital innovation, service innovation, competitive advantage and employee productivity in hospitality services," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 9(2), pages 1-14..
  2. K. J. Wang & J. Widagdo & Y. S. Lin & H. L. Yang & S. L. Hsiao, 2016. "A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 867-916, December.
  3. Ibert, Oliver & Müller, Felix C., 2015. "Network dynamics in constellations of cultural differences: Relational distance in innovation processes in legal services and biotechnology," Research Policy, Elsevier, vol. 44(1), pages 181-194.
  4. Marte C.W. Solheim & Ron Boschma & Sverre Herstad, 2018. "Related variety, unrelated variety and the novelty content of firm innovation in urban and non-urban locations," Papers in Evolutionary Economic Geography (PEEG) 1836, Utrecht University, Department of Human Geography and Spatial Planning, Group Economic Geography, revised Oct 2018.
  5. Yang-Fei Tai & Yi-Chieh Wang & Ching-Ching Luo, 2021. "Technology- or human-related service innovation? Enhancing customer satisfaction, delight, and loyalty in the hospitality industry," Service Business, Springer;Pan-Pacific Business Association, vol. 15(4), pages 667-694, December.
  6. Axel Stein, 2014. "The Significance of Distance in Innovation Biographies—The Case of Law Firms," Growth and Change, Wiley Blackwell, vol. 45(3), pages 430-449, September.
  7. Katja Maria Hydle & Tor Helge Aas & Karl Joachim Breunig, 2014. "Characteristics of Intrapreneurs in Scale-Intensive Service Firms," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 10(2), pages 89-118.
  8. Jain, Geetika & Paul, Justin & Shrivastava, Archana, 2021. "Hyper-personalization, co-creation, digital clienteling and transformation," Journal of Business Research, Elsevier, vol. 124(C), pages 12-23.
  9. Seyedeh Khadijeh Taghizadeh & Syed Abidur Rahman & Hasliza Abdul Halim & Noor Hazlina Ahmad, 2017. "Dwelling into Service Innovation Management Practices: A Comparison Between Telecommunication Industry in Malaysia and Bangladesh," Global Business Review, International Management Institute, vol. 18(1), pages 87-98, February.
  10. Erik Lindhult & Koteshwar Chirumalla & Pejvak Oghazi & Vinit Parida, 2018. "Value logics for service innovation: practice-driven implications for service-dominant logic," Service Business, Springer;Pan-Pacific Business Association, vol. 12(3), pages 457-481, September.
  11. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
  12. Georgios Giotis & Evangelia Papadionysiou, 2022. "The Role of Managerial and Technological Innovations in the Tourism Industry: A Review of the Empirical Literature," Sustainability, MDPI, vol. 14(9), pages 1-20, April.
  13. Vujanović, Nina & Stojčić, Nebojša & Hashi, Iraj, 2021. "FDI spillovers and firm productivity during crisis: Empirical evidence from transition economies," Economic Systems, Elsevier, vol. 45(2).
  14. Zhang, Xi & Wei, Xin & Zhang, Te & Tan, Yahe & Xu, Dongming & Ordóñez de Pablos, Patricia, 2023. "How platform-based internet hospital innovation affects doctors’ active stress coping efforts: The conservation of resource theory perspective," Technovation, Elsevier, vol. 121(C).
  15. Solheim, Marte C.W. & Boschma, Ron & Herstad, Sverre J., 2020. "Collected worker experiences and the novelty content of innovation," Research Policy, Elsevier, vol. 49(1).
  16. Holostencu Luciana-Floriana, 2019. "Value creation and the development of knowledge-intensive service activities in Romania’s travel agencies," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 13(1), pages 854-869, May.
  17. Marta Peris-Ortiz & Manuel Rodenes Adam, 2011. "Editorial-Creativity and innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 1903-1905, February.
  18. Witell, Lars & Snyder, Hannah & Gustafsson, Anders & Fombelle, Paul & Kristensson, Per, 2016. "Defining service innovation: A review and synthesis," Journal of Business Research, Elsevier, vol. 69(8), pages 2863-2872.
  19. Chung-Jen Wang & Chang-Yen Tsai, 2014. "Managing innovation and creativity in organizations: an empirical study of service industries in Taiwan," Service Business, Springer;Pan-Pacific Business Association, vol. 8(2), pages 313-335, June.
  20. Betim RETKOCERI & Rinor KURTESHI, 2019. "Understanding The Current Status Of Innovation Management Practices In Kosovo Firms," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 11(1), pages 43-55, March.
  21. Marit Engen & Peter Magnusson, 2015. "Exploring the role of front-line employees as innovators," The Service Industries Journal, Taylor & Francis Journals, vol. 35(6), pages 303-324, April.
  22. Koskela-Huotari, Kaisa & Edvardsson, Bo & Jonas, Julia M. & Sörhammar, David & Witell, Lars, 2016. "Innovation in service ecosystems—Breaking, making, and maintaining institutionalized rules of resource integration," Journal of Business Research, Elsevier, vol. 69(8), pages 2964-2971.
  23. Just, Tobias & Müller, Michael & Orszullok, Claudia & Maurin, Mark A. & Hesse, Markus & Ramin, Philipp, . "Innovationen in der Immobilienwirtschaft - Studie im Auftrag von Deloitte," Beiträge zur Immobilienwirtschaft, University of Regensburg, Department of Economics, number 7, August.
  24. Anja Gaudig & Bernd Ebersberger & Andreas Kuckertz, 2021. "Sustainability-Oriented Macro Trends and Innovation Types—Exploring Different Organization Types Tackling the Global Sustainability Megatrend," Sustainability, MDPI, vol. 13(21), pages 1-19, October.
  25. Pilawa, Joanna & Witell, Lars & Valtakoski, Aku & Kristensson, Per, 2022. "Service innovativeness in retailing: Increasing the relative attractiveness during the COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  26. Thakur, Ramendra & Hale, Dena, 2013. "Service innovation: A comparative study of U.S. and Indian service firms," Journal of Business Research, Elsevier, vol. 66(8), pages 1108-1123.
  27. Barbara Masiello & Alessandra Marasco & Francesco Izzo, 2013. "CO-creation in creative services: the role of client in advertising agencies? innovation," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2013(2), pages 131-155.
  28. Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.
  29. Matthias Firgo & Peter Mayerhofer, 2016. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 3: Zur Standortstruktur von wissensintensiven Unternehmensdiensten – Fakten, Bestimmungsgründe, regionalpo," WIFO Studies, WIFO, number 59427, April.
  30. Purevdulam Altantsetseg & Alaleh Dadvari & Tsevegjav Munkhdelger & Gerelt-Od Lkhagvasuren & Massoud Moslehpour, 2020. "Sustainable Development of Entrepreneurial Orientation through Social Drivers," Sustainability, MDPI, vol. 12(21), pages 1-19, October.
  31. Sverre J Herstad & Marte CW Solheim & Marit Engen, 2019. "Learning through urban labour pools: Collected worker experiences and innovation in services," Environment and Planning A, , vol. 51(8), pages 1720-1740, November.
  32. Sverre J. Herstad & Tore Sandven, 2020. "A closer look at the relationship between innovation and employment growth at the firm level," Journal of Evolutionary Economics, Springer, vol. 30(2), pages 375-399, April.
  33. Snyder, Hannah & Witell, Lars & Gustafsson, Anders & Fombelle, Paul & Kristensson, Per, 2016. "Identifying categories of service innovation: A review and synthesis of the literature," Journal of Business Research, Elsevier, vol. 69(7), pages 2401-2408.
  34. Sørensen, Flemming & Jensen, Jens Friis, 2015. "Value creation and knowledge development in tourism experience encounters," Tourism Management, Elsevier, vol. 46(C), pages 336-346.
  35. Nuttaneeya (Ann) Torugsa & Anthony Arundel & Paul L. Robertson, 2018. "Applying Configurational Thinking To Identify Recipes For Producing Service Innovations In The Service Sector," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(06), pages 1-23, August.
  36. María Redondo & Carmen Camarero, 2019. "Social Capital in University Business Incubators: dimensions, antecedents and outcomes," International Entrepreneurship and Management Journal, Springer, vol. 15(2), pages 599-624, June.
  37. John N. Walsh & Jamie O’Brien, 2018. "Knowledge Asymmetries and Service Management: Three Case Studies," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(03), pages 1-26, September.
  38. Matthijs J. Janssen & Koen Frenken & Elena M. Tur & Alexander S. Alexiev, 2022. "The perils of pleasing: Innovation-stifling effects of customized service provision," Journal of Evolutionary Economics, Springer, vol. 32(4), pages 1231-1264, September.
  39. C. Annique Un & Chhomran Ou & Silvy Un Lafayette, 2022. "From the liability to the advantage of refugeeness," Journal of International Business Policy, Palgrave Macmillan, vol. 5(4), pages 530-561, December.
  40. Lara Stocchi & Naser Pourazad & Nina Michaelidou & Arry Tanusondjaja & Paul Harrigan, 2022. "Marketing research on Mobile apps: past, present and future," Journal of the Academy of Marketing Science, Springer, vol. 50(2), pages 195-225, March.
  41. Daniel Beverungen & Hedda Lüttenberg & Verena Wolf, 2018. "Recombinant Service Systems Engineering," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 60(5), pages 377-391, October.
  42. Maria de Lurdes Calisto & Soumodip Sarkar, 2017. "Innovation and corporate entrepreneurship in service businesses," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 581-600, September.
  43. Lee, Hsing-fen & Miozzo, Marcela, 2019. "Which types of knowledge-intensive business services firms collaborate with universities for innovation?," Research Policy, Elsevier, vol. 48(7), pages 1633-1646.
  44. Anna Vuorio & Lasse Torkkeli & Liisa-Maija Sainio, 2020. "Service innovation and internationalization in SMEs: antecedents and profitability outcomes," Journal of International Entrepreneurship, Springer, vol. 18(1), pages 92-123, March.
  45. Theresa Eckert & Stefan Hüsig, 2022. "Innovation portfolio management: a systematic review and research agenda in regards to digital service innovations," Management Review Quarterly, Springer, vol. 72(1), pages 187-230, February.
  46. Kemi Adeyeye & John Gallagher & Aonghus McNabola & Helena M. Ramos & Paul Coughlan, 2021. "Socio-Technical Viability Framework for Micro Hydropower in Group Water-Energy Schemes," Energies, MDPI, vol. 14(14), pages 1-21, July.
  47. Yang Yang & Zhongqiu Li & Yingying Su, 2018. "The Effectiveness of Service Innovation Practices to Reduce Energy Consumption Based on Adaptive Theory," Sustainability, MDPI, vol. 10(9), pages 1-16, September.
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