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When Does the General Public Lose Trust in Banks?

Citations

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Cited by:

  1. Jérémie Bertrand & Paul-Olivier Klein & Jean-Loup Soula, 2022. "Liquidity Creation and Trust Environment," Journal of Financial Services Research, Springer;Western Finance Association, vol. 62(3), pages 201-232, December.
  2. Carin van der Cruijsen & Jakob de Haan & Ria Roerink, 2023. "Trust in financial institutions: A survey," Journal of Economic Surveys, Wiley Blackwell, vol. 37(4), pages 1214-1254, September.
  3. Anson Au, 2024. "Neobanks in emerging markets: a risk assessment," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-8, December.
  4. Bertrand, Jérémie & Burietz, Aurore & Klein, Paul-Olivier, 2026. "Trust in banks: Fostering (Naïve) firm-bank relationships," Journal of Economic Behavior & Organization, Elsevier, vol. 242(C).
  5. Chernykh, Lucy & Davydov, Denis & Sihvonen, Jukka, 2023. "Financial Stability and Public Confidence in Banks," Journal of Financial Stability, Elsevier, vol. 69(C).
  6. Park, Na Young, 2020. "Trust and trusting behavior in financial institutions: Evidence from South Korea," International Review of Economics & Finance, Elsevier, vol. 67(C), pages 408-419.
  7. Johan Graafland & Eefje de Gelder, 2023. "The impact of perceived due care on trustworthiness and free market support in the Dutch banking sector," Business Ethics, the Environment & Responsibility, John Wiley & Sons, Ltd., vol. 32(1), pages 384-400, January.
  8. David-Jan Jansen & Matthias Neuenkirch, 2017. "News Consumption, Political Preferences, and Accurate Views on Inflation," Research Papers in Economics 2017-03, University of Trier, Department of Economics.
  9. Carin van der Cruijsen & Jakob de Haan & Ria Roerink, 2021. "Financial knowledge and trust in financial institutions," Journal of Consumer Affairs, Wiley Blackwell, vol. 55(2), pages 680-714, June.
  10. van der Cruijsen, Carin & de Haan, Jakob & Jonker, Nicole, 2022. "Has the COVID-19 pandemic affected public trust? Evidence for the US and the Netherlands," Journal of Economic Behavior & Organization, Elsevier, vol. 200(C), pages 1010-1024.
  11. van Dalen, Hendrik Peter & Henkens, Kene, 2018. "The making and breaking of trust in pension providers : An empirical study of pension participants," Other publications TiSEM a23d8c7c-5857-48ee-a1ab-a, Tilburg University, School of Economics and Management.
  12. Sümeyra Atmaca & Karolin Kirschenmann & Steven Ongena & Koen Schoors, 2023. "Implicit and Explicit Deposit Insurance and Depositor Behavior," CESifo Working Paper Series 10768, CESifo.
  13. Zuzana Fungáčová & Eeva Kerola & Laurent Weill, 2022. "Does Experience of Banking Crises Affect Trust in Banks?," Journal of Financial Services Research, Springer;Western Finance Association, vol. 62(1), pages 61-90, October.
  14. Martin Brown & Ioanna S. Evangelou & Helmut Stix, 2017. "Banking Crises, Bail-ins and Money Holdings," Working Papers 2017-2, Central Bank of Cyprus.
  15. Fungáčová, Zuzana & Weill, Laurent, 2017. "Trusting banks in China," BOFIT Discussion Papers 9/2017, Bank of Finland, Institute for Economies in Transition.
  16. Claudia Gabriela Baicu & Iulia Monica Oehler-Șincai & Olimpia State, 2020. "Banks’ Perspective Regarding Reputational Risk in Romania," Global Economic Observer, "Nicolae Titulescu" University of Bucharest, Faculty of Economic Sciences;Institute for World Economy of the Romanian Academy, vol. 8(1), pages 57-62, May.
  17. Semenova, Maria & Sokolov, Vladimir & Benov, Alexander, 2024. "Bank runs and media freedom: What you don’t know won’t hurt you?," Journal of Financial Stability, Elsevier, vol. 74(C).
  18. Fungáčová, Zuzana & Hasan, Iftekhar & Weill, Laurent, 2019. "Trust in banks," Journal of Economic Behavior & Organization, Elsevier, vol. 157(C), pages 452-476.
  19. Markus Leibrecht & Hans Pitlik, 2018. "Is Trust in Companies Rooted in Social Trust, or Regulatory Quality, or Both?," WIFO Working Papers 564, WIFO.
  20. Ke Rong & Di Zhou & Xinwei Shi & Wei Huang, 2022. "Social Information Disclosure of Friends in Common in an E‐commerce Platform Ecosystem: An Online Experiment," Production and Operations Management, Production and Operations Management Society, vol. 31(3), pages 984-1005, March.
  21. Souza, Sergio Rubens Stancato de & Silva, Thiago Christiano & Almeida, Carlos Eduardo de, 2019. "Bailing in Banks: costs and benefits," Journal of Financial Stability, Elsevier, vol. 45(C).
  22. Selin Jin & Jung Hongjoo, 2025. "Determinants of Insurance Trust: The Relative Influence of Firm Characteristics, Salesperson Attributes, and Consumer Trust Orientation in Korea and China," International Review of Financial Consumers, Sciendo, vol. 10(2), pages 53-64.
  23. Hendrik P. Dalen & Kène Henkens, 2018. "The Making and Breaking of Trust in Pension Providers: An Empirical Study of Pension Participants," The Geneva Papers on Risk and Insurance - Issues and Practice, Palgrave Macmillan;The Geneva Association, vol. 43(3), pages 473-491, July.
  24. Güner, Z. Nuray & Önder, Zeynep, 2022. "Bank affiliation and discounts on closed-end funds," International Review of Financial Analysis, Elsevier, vol. 83(C).
  25. Ammari, Aymen & Allodi, Evita & Salerno, Dario & Stella, Gian Paolo, 2023. "An asymmetrical approach to understanding consumer characteristics in banking trust during the COVID-19 pandemic in Italy," Research in International Business and Finance, Elsevier, vol. 64(C).
  26. Chernykh, Lucy & Davydov, Denis & Sihvonen, Jukka, 2019. "Financial stability and public confidence in banks," BOFIT Discussion Papers 2/2019, Bank of Finland, Institute for Economies in Transition.
  27. Fernando Ubeda & Alvaro Mendez & Francisco Javier Forcadell, 2024. "Sustainable banking and trust in the global South," Global Policy, London School of Economics and Political Science, vol. 15(S1), pages 34-44, March.
  28. Fungáčová, Zuzana & Weill, Laurent, 2017. "Trusting banks in China," BOFIT Discussion Papers 9/2017, Bank of Finland Institute for Emerging Economies (BOFIT).
  29. Alamsyah, Halim & Ariefianto, Moch. Doddy & Saheruddin, Herman & Wardono, Seto & Trinugroho, Irwan, 2020. "Depositors’ trust: Some empirical evidence from Indonesia," Research in International Business and Finance, Elsevier, vol. 54(C).
  30. Carin Cruijsen & Jakob Haan & David-Jan Jansen, 2016. "Trust and Financial Crisis Experiences," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 127(2), pages 577-600, June.
  31. van der Cruijsen, Carin & de Haan, Jakob & van Rooij, Maarten, 2025. "The association of high perceived inflation with trust in national politics and central banks✰," Journal of Banking & Finance, Elsevier, vol. 171(C).
  32. C. E. Jager, 2017. "A Question of Trust: the Pursuit of Consumer Trust in the Financial Sector by Means of EU Legislation," Journal of Consumer Policy, Springer, vol. 40(1), pages 25-49, March.
  33. van Dalen, Hendrik Peter & Henkens, Kene, 2017. "The Making and Breaking of Trust in Pension Providers : An Empirical Study of Dutch Pension Participants," Other publications TiSEM cb47a5d0-d1c2-4f4e-8d6d-2, Tilburg University, School of Economics and Management.
  34. Zuzana Fungáčová & Eeva Kerola & Laurent Weill, 2022. "Does Experience of Banking Crises Affect Trust in Banks?," Journal of Financial Services Research, Springer;Western Finance Association, vol. 62(1), pages 61-90, October.
  35. Zongrun Wang & Mei Yang, 2020. "Effective allocation of financial services intensity and its impact on channel competition," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(8), pages 1473-1492, December.
  36. Ubeda, Fernando & Mendez, Alvaro & Forcadell, Francisco Javier & López, Belén, 2024. "How socially sustainable multinational banks promote financial inclusion in developing countries," Research in International Business and Finance, Elsevier, vol. 71(C).
  37. Chernykh, Lucy & Davydov, Denis & Sihvonen, Jukka, 2019. "Financial stability and public confidence in banks," BOFIT Discussion Papers 2/2019, Bank of Finland Institute for Emerging Economies (BOFIT).
  38. Gaganis, Chrysovalantis & Pasiouras, Fotios & Tasiou, Menelaos & Zopounidis, Constantin, 2021. "CISEF: A composite index of social, environmental and financial performance," European Journal of Operational Research, Elsevier, vol. 291(1), pages 394-409.
  39. Muzaffarjon Ahunov & Leo Van Hove, 2020. "National culture and (dis)trust in banks: Cross‐country evidence," Economic Notes, Banca Monte dei Paschi di Siena SpA, vol. 49(3), September.
  40. Carin van der Cruijsen, 2017. "Payments data: do consumers want to keep them in a safe or turn them into gold?," DNB Working Papers 563, Netherlands Central Bank, Research Department.
  41. Philipp Bagus & David Howden, 2023. "Consumer rights and banking contracts," Journal of Banking Regulation, Palgrave Macmillan, vol. 24(1), pages 105-114, March.
  42. Carin Cruijsen & Maurice Doll & Jakob Haan, 2025. "What drives trust in the financial sector supervisor? New empirical evidence for the Netherlands," Empirica, Springer;Austrian Institute for Economic Research;Austrian Economic Association, vol. 52(1), pages 173-195, February.
  43. Christophe Courbage & Christina Nicolas, 2021. "Trust in insurance: The importance of experiences," Journal of Risk & Insurance, The American Risk and Insurance Association, vol. 88(2), pages 263-291, June.
  44. Jorge Celis & Andrea Cuenca, 2016. "La educación media en Colombia: una mirada al contexto internacional," Documentos de trabajo 17663, Escuela de Gobierno - Universidad de los Andes.
  45. Ubeda, Fernando & Mendez, Alvaro & Forcadell, Francisco Javier & López, Belén, 2024. "How socially sustainable multinational banks promote financial inclusion in developing countries," LSE Research Online Documents on Economics 124260, London School of Economics and Political Science, LSE Library.
  46. Carin van der Cruijsen & Jakob de Haan & Ria Roerink, 2021. "Financial knowledge and trust in financial institutions," Journal of Consumer Affairs, Wiley Blackwell, vol. 55(2), pages 680-714, June.
  47. David-Jan Jansen, 2016. "Housing and mortgage dynamics: evidence from household surveys," DNB Working Papers 522, Netherlands Central Bank, Research Department.
  48. Carin van der Cruijsen & David-Jan Jansen & Jakob de Haan, 2015. "How Much Does the Public Know about the ECB’s Monetary Policy? Evidence from a Survey of Dutch Households," International Journal of Central Banking, International Journal of Central Banking, vol. 11(4), pages 169-218, December.
  49. Bernal, Oscar & Hudon, Marek & Ledru, François-Xavier, 2025. "Who buys social bank shares? Exploring individual financial and non-pecuniary motives," Journal of Behavioral and Experimental Finance, Elsevier, vol. 46(C).
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