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Complexity-Augmented Triage: A Tool for Improving Patient Safety and Operational Efficiency

Citations

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Cited by:

  1. Bren, Austin & Saghafian, Soroush, 2018. "Data-Driven Percentile Optimization for Multi-Class Queueing Systems with Model Ambiguity: Theory and Application," Working Paper Series rwp18-008, Harvard University, John F. Kennedy School of Government.
  2. Yichuan Ding & Eric Park & Mahesh Nagarajan & Eric Grafstein, 2019. "Patient Prioritization in Emergency Department Triage Systems: An Empirical Study of the Canadian Triage and Acuity Scale (CTAS)," Manufacturing & Service Operations Management, INFORMS, vol. 21(4), pages 723-741, October.
  3. Erjie Ang & Sara Kwasnick & Mohsen Bayati & Erica L. Plambeck & Michael Aratow, 2016. "Accurate Emergency Department Wait Time Prediction," Manufacturing & Service Operations Management, INFORMS, vol. 18(1), pages 141-156, February.
  4. Maria R. Ibanez & Jonathan R. Clark & Robert S. Huckman & Bradley R. Staats, 2018. "Discretionary Task Ordering: Queue Management in Radiological Services," Management Science, INFORMS, vol. 64(9), pages 4389-4407, September.
  5. Li Zhu & Yeming Gong & Yishui Xu & Jun Gu, 2019. "Emergency relief routing models for injured victims considering equity and priority," Annals of Operations Research, Springer, vol. 283(1), pages 1573-1606, December.
  6. Shuangchi He & Melvyn Sim & Meilin Zhang, 2019. "Data-Driven Patient Scheduling in Emergency Departments: A Hybrid Robust-Stochastic Approach," Management Science, INFORMS, vol. 65(9), pages 4123-4140, September.
  7. Fernanda Campello & Armann Ingolfsson & Robert A. Shumsky, 2018. "Queueing Models of Case Managers," Management Science, INFORMS, vol. 64(1), pages 7-26, January.
  8. Nicos Savva & Tolga Tezcan & Özlem Yıldız, 2019. "Can Yardstick Competition Reduce Waiting Times?," Management Science, INFORMS, vol. 65(7), pages 3196-3215, July.
  9. Mariam K. Atkinson & Soroush Saghafian, 2023. "Who should see the patient? on deviations from preferred patient-provider assignments in hospitals," Health Care Management Science, Springer, vol. 26(2), pages 165-199, June.
  10. Fernanda Campello & Armann Ingolfsson & Robert A. Shumsky, 2017. "Queueing Models of Case Managers," Management Science, INFORMS, vol. 63(3), pages 882-900, March.
  11. Mohammad Heydari & Kin Keung Lai & Yanan Fan & Xiaoyang Li, 2022. "A Review of Emergency and Disaster Management in the Process of Healthcare Operation Management for Improving Hospital Surgical Intake Capacity," Mathematics, MDPI, vol. 10(15), pages 1-34, August.
  12. Junfei Huang & Boaz Carmeli & Avishai Mandelbaum, 2015. "Control of Patient Flow in Emergency Departments, or Multiclass Queues with Deadlines and Feedback," Operations Research, INFORMS, vol. 63(4), pages 892-908, August.
  13. Ingolfsson, Armann & Almehdawe, Eman & Pedram, Ali & Tran, Monica, 2020. "Comparison of fluid approximations for service systems with state-dependent service rates and return probabilities," European Journal of Operational Research, Elsevier, vol. 283(2), pages 562-575.
  14. Michael Freeman & Susan Robinson & Stefan Scholtes, 2021. "Gatekeeping, Fast and Slow: An Empirical Study of Referral Errors in the Emergency Department," Management Science, INFORMS, vol. 67(7), pages 4209-4232, July.
  15. Alves de Queiroz, Thiago & Iori, Manuel & Kramer, Arthur & Kuo, Yong-Hong, 2023. "Dynamic scheduling of patients in emergency departments," European Journal of Operational Research, Elsevier, vol. 310(1), pages 100-116.
  16. Dongyang Wang & Kumar Muthuraman & Douglas Morrice, 2019. "Coordinated Patient Appointment Scheduling for a Multistation Healthcare Network," Operations Research, INFORMS, vol. 67(3), pages 599-618, May.
  17. Song, Lina & Saghafian, Soroush, 2019. "Do Hospital Closures Improve the Efficiency and Quality of Other Hospitals?," Working Paper Series rwp19-006, Harvard University, John F. Kennedy School of Government.
  18. Youngbum Hur & Jonathan F. Bard & Douglas J. Morrice, 2021. "Appointment scheduling at a multidisciplinary outpatient clinic using stochastic programming," Naval Research Logistics (NRL), John Wiley & Sons, vol. 68(1), pages 134-155, February.
  19. Atkinson, Mariam K. & Saghafian, Soroush, 2019. "Who Should See the Patient? On Discretionary Patient-Provider Assignments in Hospitals," Working Paper Series rwp19-037, Harvard University, John F. Kennedy School of Government.
  20. Wei Chen & Yixin Lu & Liangfei Qiu & Subodha Kumar, 2021. "Designing Personalized Treatment Plans for Breast Cancer," Information Systems Research, INFORMS, vol. 32(3), pages 932-949, September.
  21. Avishai Mandelbaum & Petar Momčilović, 2017. "Personalized queues: the customer view, via a fluid model of serving least-patient first," Queueing Systems: Theory and Applications, Springer, vol. 87(1), pages 23-53, October.
  22. Kuang Xu & Carri W. Chan, 2016. "Using Future Information to Reduce Waiting Times in the Emergency Department via Diversion," Manufacturing & Service Operations Management, INFORMS, vol. 18(3), pages 314-331, July.
  23. Zhankun Sun & Nilay Tanık Argon & Serhan Ziya, 2022. "When to Triage in Service Systems with Hidden Customer Class Identities?," Production and Operations Management, Production and Operations Management Society, vol. 31(1), pages 172-193, January.
  24. R. K. Jha & B. S. Sahay & P. Charan, 2016. "Healthcare operations management: a structured literature review," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 43(3), pages 259-279, September.
  25. Tinglong Dai & Sridhar Tayur, 2020. "OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 869-887, September.
  26. Michael F. Kamali & Tolga Tezcan & Ozlem Yildiz, 2019. "When to Use Provider Triage in Emergency Departments," Management Science, INFORMS, vol. 65(3), pages 1003-1019, March.
  27. Saghafian, Soroush & Hopp, Wallace J. & Iravani, Seyed M. R. & Cheng, Yao & Diermeier, Daniel, 2017. "Workload Management in Telemedical Physician Triage and Other Knowledge-Based Service Systems," Working Paper Series rwp17-035, Harvard University, John F. Kennedy School of Government.
  28. Soroush Saghafian & Nikolaos Trichakis & Ruihao Zhu & Helen A. Shih, 2023. "Joint patient selection and scheduling under no‐shows: Theory and application in proton therapy," Production and Operations Management, Production and Operations Management Society, vol. 32(2), pages 547-563, February.
  29. Carmen, Raïsa & Van Nieuwenhuyse, Inneke & Van Houdt, Benny, 2018. "Inpatient boarding in emergency departments: Impact on patient delays and system capacity," European Journal of Operational Research, Elsevier, vol. 271(3), pages 953-967.
  30. Diwas S. KC & Bradley R. Staats & Maryam Kouchaki & Francesca Gino, 2020. "Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance," Management Science, INFORMS, vol. 66(10), pages 4397-4416, October.
  31. Gabriel Zayas-Cabán & Jingui Xie & Linda V. Green & Mark E. Lewis, 2016. "Dynamic control of a tandem system with abandonments," Queueing Systems: Theory and Applications, Springer, vol. 84(3), pages 279-293, December.
  32. Pinar Keskinocak & Nicos Savva, 2020. "A Review of the Healthcare-Management (Modeling) Literature Published in Manufacturing & Service Operations Management," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 59-72, January.
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