IDEAS home Printed from https://ideas.repec.org/r/inm/ormnsc/v44y1998i7p971-981.html

On Pooling in Queueing Networks

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Ping Cao & Shuangchi He & Junfei Huang & Yunan Liu, 2021. "To Pool or Not to Pool: Queueing Design for Large-Scale Service Systems," Operations Research, INFORMS, vol. 69(6), pages 1866-1885, November.
  2. Yangzi Jiang & Hossein Abouee Mehrizi & Jan A. Van Mieghem, 2023. "Geographic Virtual Pooling of Hospital Resources: Data-Driven Trade-off Between Waiting and Traveling," Manufacturing & Service Operations Management, INFORMS, vol. 25(4), pages 1527-1544, July.
  3. John Gunnar Carlsson & Sheng Liu & Nooshin Salari & Han Yu, 2024. "Provably Good Region Partitioning for On-Time Last-Mile Delivery," Operations Research, INFORMS, vol. 72(1), pages 91-109, January.
  4. Seyed M. R. Iravani & Bora Kolfal & Mark P. Van Oyen, 2007. "Call-Center Labor Cross-Training: It's a Small World After All," Management Science, INFORMS, vol. 53(7), pages 1102-1112, July.
  5. Song, Lina & Saghafian, Soroush, 2019. "Do Hospital Closures Improve the Efficiency and Quality of Other Hospitals?," Working Paper Series rwp19-006, Harvard University, John F. Kennedy School of Government.
  6. Andrew Daw & Antonio Castellanos & Galit B. Yom-Tov & Jamol Pender & Leor Gruendlinger, 2025. "The Co-Production of Service: Modeling Services in Contact Centers Using Hawkes Processes," Management Science, INFORMS, vol. 71(3), pages 2635-2656, March.
  7. Nur Sunar & Yichen Tu & Serhan Ziya, 2021. "Pooled vs. Dedicated Queues when Customers Are Delay-Sensitive," Management Science, INFORMS, vol. 67(6), pages 3785-3802, June.
  8. Noah Gans & Yong-Pin Zhou, 2007. "Call-Routing Schemes for Call-Center Outsourcing," Manufacturing & Service Operations Management, INFORMS, vol. 9(1), pages 33-50, May.
  9. Jose A. Guajardo & Morris A. Cohen, 2018. "Service Differentiation and Operating Segments: A Framework and an Application to After-Sales Services," Manufacturing & Service Operations Management, INFORMS, vol. 20(3), pages 440-454, July.
  10. Sigrún Andradóttir & Hayriye Ayhan & Douglas G. Down, 2001. "Server Assignment Policies for Maximizing the Steady-State Throughput of Finite Queueing Systems," Management Science, INFORMS, vol. 47(10), pages 1421-1439, October.
  11. Brett Hathaway & Evgeny Kagan & John Jones, 2026. "One at a Time? The Personal Productivity Bias in Emergency Department Patient Assignment," Papers 2605.24208, arXiv.org.
  12. Lijun Gao & Jun Li & Yinlian Zeng, 2024. "Patient referral strategy and cost sharing for a medical consortium," 4OR, Springer, vol. 22(2), pages 253-281, June.
  13. René Bekker & Ger Koole & Dennis Roubos, 2017. "Flexible bed allocations for hospital wards," Health Care Management Science, Springer, vol. 20(4), pages 453-466, December.
  14. Jin Kyung Kwak, 2023. "Analysis of the Waiting Time in Clinic Registration of Patients with Appointments and Random Walk-Ins," IJERPH, MDPI, vol. 20(3), pages 1-9, February.
  15. Malaki, Saha & Izady, Navid & de Menezes, Lilian M., 2023. "A framework for optimal recruitment of temporary and permanent healthcare workers in highly uncertain environments," European Journal of Operational Research, Elsevier, vol. 308(2), pages 768-781.
  16. Wallace J. Hopp & Eylem Tekin & Mark P. Van Oyen, 2004. "Benefits of Skill Chaining in Serial Production Lines with Cross-Trained Workers," Management Science, INFORMS, vol. 50(1), pages 83-98, January.
  17. Hummy Song & Anita L. Tucker & Karen L. Murrell, 2015. "The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay," Management Science, INFORMS, vol. 61(12), pages 3032-3053, December.
  18. S. Sivakumar & B. Mahadevan, 2024. "Design of Coproductive Systems: is Service Modularity Preferable over Resource Flexibility?," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(2), pages 223-241, June.
  19. Jingqi Wang & Yong-Pin Zhou, 2018. "Impact of Queue Configuration on Service Time: Evidence from a Supermarket," Management Science, INFORMS, vol. 64(7), pages 3055-3075, July.
  20. John N. Tsitsiklis & Kuang Xu, 2017. "Flexible Queueing Architectures," Operations Research, INFORMS, vol. 65(5), pages 1398-1413, October.
  21. Shixin Wang & Xuan Wang & Jiawei Zhang, 2021. "A Review of Flexible Processes and Operations," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1804-1824, June.
  22. Maddah, Bacel & Nasr, Walid W. & Charanek, Ali, 2017. "A multi-station system for reducing congestion in high-variability queues," European Journal of Operational Research, Elsevier, vol. 262(2), pages 602-619.
  23. Bruneel, Herwig & Mélange, Willem & Steyaert, Bart & Claeys, Dieter & Walraevens, Joris, 2012. "A two-class discrete-time queueing model with two dedicated servers and global FCFS service discipline," European Journal of Operational Research, Elsevier, vol. 223(1), pages 123-132.
  24. Ward Whitt, 1999. "Partitioning Customers into Service Groups," Management Science, INFORMS, vol. 45(11), pages 1579-1592, November.
  25. Yanting Chen & Jingui Xie & Taozeng Zhu, 2023. "Overflow in systems with two servers: the negative consequences," Flexible Services and Manufacturing Journal, Springer, vol. 35(3), pages 838-863, September.
  26. Sokol Tushe & Diwas Singh KC & Hao Ding & Howa Yeung, 2025. "Multichannel Healthcare: Impact of Asynchronous Telemedicine Adoption on Patient Flow," Manufacturing & Service Operations Management, INFORMS, vol. 27(1), pages 59-74, January.
  27. Seyed M. Iravani & Mark P. Van Oyen & Katharine T. Sims, 2005. "Structural Flexibility: A New Perspective on the Design of Manufacturing and Service Operations," Management Science, INFORMS, vol. 51(2), pages 151-166, February.
  28. Jinsheng Chen & Jing Dong & Pengyi Shi, 2025. "Optimal Routing Under Demand Surges: The Value of Future Arrival Rates," Operations Research, INFORMS, vol. 73(1), pages 510-542, January.
  29. van Oorschot, K.E. & Wang, Yan & Akkermans, Henk, 2018. "Throbbing between two lives : Resource pooling in service supply chains," Other publications TiSEM ca35c4c6-4bec-4d57-aa61-3, Tilburg University, School of Economics and Management.
  30. Zhongbin Wang & Luyi Yang & Shiliang Cui & Sezer Ülkü & Yong-Pin Zhou, 2023. "Pooling Agents for Customer-Intensive Services," Operations Research, INFORMS, vol. 71(3), pages 860-875, May.
  31. Tianxiang Wang & Peiwen Yu & Jianqiang Hu, 2022. "Admission Control Game with Capacity Borrowing," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 547-560, February.
  32. Suri Gurumurthi & Saif Benjaafar, 2004. "Modeling and analysis of flexible queueing systems," Naval Research Logistics (NRL), John Wiley & Sons, vol. 51(5), pages 755-782, August.
  33. Jin Xu & Dening Huang & Young Myoung Ko & Jamol Pender, 2026. "Managing queueing systems with gathering-averse customers: staffing, pooling, and opening hours," Queueing Systems: Theory and Applications, Springer, vol. 110(1), pages 1-64, March.
  34. Saied Samiedaluie & Vedat Verter, 2019. "The impact of specialization of hospitals on patient access to care; a queuing analysis with an application to a neurological hospital," Health Care Management Science, Springer, vol. 22(4), pages 709-726, December.
  35. Zerui Wu & Ran Liu & Xu Sun, 2026. "Near-Optimal Pricing and Resource Allocation in a Large-Scale Service System," Operations Research, INFORMS, vol. 74(2), pages 632-650, March.
  36. Sennott, Linn I. & Van Oyen, Mark P. & Iravani, Seyed M.R., 2006. "Optimal dynamic assignment of a flexible worker on an open production line with specialists," European Journal of Operational Research, Elsevier, vol. 170(2), pages 541-566, April.
  37. Hanlin Liu & Yimin Yu & Saif Benjaafar & Huihui Wang, 2022. "Price-Directed Cost Sharing and Demand Allocation Among Service Providers with Multiple Demand Sources and Multiple Facilities," Manufacturing & Service Operations Management, INFORMS, vol. 24(1), pages 647-663, January.
  38. Andradóttir, Sigrún & Ayhan, Hayriye & Down, Douglas G., 2017. "Resource pooling in the presence of failures: Efficiency versus risk," European Journal of Operational Research, Elsevier, vol. 256(1), pages 230-241.
  39. Oualid Jouini & Yves Dallery & Rabie Nait-Abdallah, 2008. "Analysis of the Impact of Team-Based Organizations in Call Center Management," Management Science, INFORMS, vol. 54(2), pages 400-414, February.
  40. Legros, Benjamin & Jouini, Oualid & Dallery, Yves, 2015. "A flexible architecture for call centers with skill-based routing," International Journal of Production Economics, Elsevier, vol. 159(C), pages 192-207.
  41. Manlu Chen & Opher Baron & Avishai Mandelbaum & Jianfu Wang & Galit B. Yom-Tov & Nadir Arber, 2024. "Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation," Manufacturing & Service Operations Management, INFORMS, vol. 26(4), pages 1211-1228, July.
  42. Nilay Tanık Argon & Sigrún Andradóttir, 2017. "Pooling in tandem queueing networks with non-collaborative servers," Queueing Systems: Theory and Applications, Springer, vol. 87(3), pages 345-377, December.
  43. Rodney B. Wallace & Ward Whitt, 2005. "A Staffing Algorithm for Call Centers with Skill-Based Routing," Manufacturing & Service Operations Management, INFORMS, vol. 7(4), pages 276-294, August.
  44. Shengyu Cao & Simai He & Zizhuo Wang & Yifan Feng, 2026. "Optimal Partition for a Multi-Type Queueing System," Mathematics of Operations Research, INFORMS, vol. 51(1), pages 277-298, January.
  45. Tanja Mlinar & Philippe Chevalier, 2016. "Pooling heterogeneous products for manufacturing environments," 4OR, Springer, vol. 14(2), pages 173-200, June.
  46. Muhammad El-Taha & Bacel Maddah, 2006. "Allocation of Service Time in a Multiserver System," Management Science, INFORMS, vol. 52(4), pages 623-637, April.
  47. MLINAR, Tanja B. & CHEVALIER, Philippe, 2013. "Pooling in manufacturing: do opposites attract?," LIDAM Discussion Papers CORE 2013040, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
  48. A. J. Thomas Schneider & P. Luuk Besselink & Maartje E. Zonderland & Richard J. Boucherie & Wilbert B. van den Hout & Job Kievit & Paul Bilars & A. Jaap Fogteloo & Ton J. Rabelink, 2018. "Allocating Emergency Beds Improves the Emergency Admission Flow," Interfaces, INFORMS, vol. 48(4), pages 384-394, August.
  49. Melissa A. Valentine & Amy C. Edmondson, 2015. "Team Scaffolds: How Mesolevel Structures Enable Role-Based Coordination in Temporary Groups," Organization Science, INFORMS, vol. 26(2), pages 405-422, April.
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.