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Commonalities in Reengineered Business Processes: Models and Issues

Citations

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Cited by:

  1. Powell, Stephen G., 2000. "Specialization, teamwork, and production efficiency," International Journal of Production Economics, Elsevier, vol. 67(3), pages 205-218, October.
  2. Seidmann, Abraham & Sundararajan, Arun, 1997. "The effects of task and information asymmetry on business process redesign," International Journal of Production Economics, Elsevier, vol. 50(2-3), pages 117-128, June.
  3. Sigrún Andradóttir & Hayriye Ayhan & Douglas G. Down, 2001. "Server Assignment Policies for Maximizing the Steady-State Throughput of Finite Queueing Systems," Management Science, INFORMS, vol. 47(10), pages 1421-1439, October.
  4. Reijers, H. A. & Liman Mansar, S., 2005. "Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics," Omega, Elsevier, vol. 33(4), pages 283-306, August.
  5. Maddah, Bacel & Nasr, Walid W. & Charanek, Ali, 2017. "A multi-station system for reducing congestion in high-variability queues," European Journal of Operational Research, Elsevier, vol. 262(2), pages 602-619.
  6. Souza, Gilvan C. & Wagner, Harvey M. & Whybark, D. Clay, 2001. "Evaluating focused factory benefits with queuing theory," European Journal of Operational Research, Elsevier, vol. 128(3), pages 597-610, February.
  7. Ward Whitt, 1999. "Partitioning Customers into Service Groups," Management Science, INFORMS, vol. 45(11), pages 1579-1592, November.
  8. Wil M. P. Aalst & Marcello La Rosa & Flávia Maria Santoro, 2016. "Business Process Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 58(1), pages 1-6, February.
  9. Kim, Nayeon & Montreuil, Benoit & Klibi, Walid & Zied Babai, M., 2023. "Network inventory deployment for responsive fulfillment," International Journal of Production Economics, Elsevier, vol. 255(C).
  10. Sigrún Andradóttir & Hayriye Ayhan & Douglas G. Down, 2011. "TECHNICAL NOTE---Queueing Systems with Synergistic Servers," Operations Research, INFORMS, vol. 59(3), pages 772-780, June.
  11. Andradóttir, Sigrún & Ayhan, Hayriye & Down, Douglas G., 2017. "Resource pooling in the presence of failures: Efficiency versus risk," European Journal of Operational Research, Elsevier, vol. 256(1), pages 230-241.
  12. Tanja Mlinar & Philippe Chevalier, 2016. "Pooling heterogeneous products for manufacturing environments," 4OR, Springer, vol. 14(2), pages 173-200, June.
  13. Evrim D. Günec{s} & O. Zeynep Akc{s}in, 2004. "Value Creation in Service Delivery: Relating Market Segmentation, Incentives, and Operational Performance," Manufacturing & Service Operations Management, INFORMS, vol. 6(4), pages 338-357, May.
  14. MLINAR, Tanja B. & CHEVALIER, Philippe, 2013. "Pooling in manufacturing: do opposites attract?," LIDAM Discussion Papers CORE 2013040, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
  15. Avishai Mandelbaum & Martin I. Reiman, 1998. "On Pooling in Queueing Networks," Management Science, INFORMS, vol. 44(7), pages 971-981, July.
  16. Rummel, Jeffrey L. & Walter, Zhiping & Dewan, Rajiv & Seidmann, Abraham, 2005. "Activity consolidation to improve responsiveness," European Journal of Operational Research, Elsevier, vol. 161(3), pages 683-703, March.
  17. Buzacott, John A., 2000. "Service system structure," International Journal of Production Economics, Elsevier, vol. 68(1), pages 15-27, October.
  18. Wil Aalst & Marcello La Rosa & Flávia Santoro, 2016. "Business Process Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 58(1), pages 1-6, February.
  19. Amit Basu & Akhil Kumar, 2002. "Research Commentary: Workflow Management Issues in e-Business," Information Systems Research, INFORMS, vol. 13(1), pages 1-14, March.
  20. Atanu Lahiri & Abraham Seidmann, 2012. "Information Hang-overs in Healthcare Service Systems," Manufacturing & Service Operations Management, INFORMS, vol. 14(4), pages 634-653, October.
  21. Robert A. Shumsky & Edieal J. Pinker, 2003. "Gatekeepers and Referrals in Services," Management Science, INFORMS, vol. 49(7), pages 839-856, July.
  22. Ramesh Arumugam & Maria Mayorga & Kevin Taaffe, 2009. "Inventory based allocation policies for flexible servers in serial systems," Annals of Operations Research, Springer, vol. 172(1), pages 1-23, November.
  23. Volkner, Peer & Werners, Brigitte, 2000. "A decision support system for business process planning," European Journal of Operational Research, Elsevier, vol. 125(3), pages 633-647, September.
  24. Suri Gurumurthi & Saif Benjaafar, 2004. "Modeling and analysis of flexible queueing systems," Naval Research Logistics (NRL), John Wiley & Sons, vol. 51(5), pages 755-782, August.
  25. Saied Samiedaluie & Vedat Verter, 2019. "The impact of specialization of hospitals on patient access to care; a queuing analysis with an application to a neurological hospital," Health Care Management Science, Springer, vol. 22(4), pages 709-726, December.
  26. Nilay Tanık Argon & Sigrún Andradóttir, 2017. "Pooling in tandem queueing networks with non-collaborative servers," Queueing Systems: Theory and Applications, Springer, vol. 87(3), pages 345-377, December.
  27. Muhammad El-Taha & Bacel Maddah, 2006. "Allocation of Service Time in a Multiserver System," Management Science, INFORMS, vol. 52(4), pages 623-637, April.
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