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Are both generative AI and ChatGPT game changers for 21st-Century operations and supply chain excellence?

Citations

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Cited by:

  1. Ya Li & Zheng Guangwen, 2025. "Balancing innovation and accountability: AI’s transformative influence on logistics in G20 nations," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-12, December.
  2. Singh, Kuldeep & Chatterjee, Sheshadri & Mariani, Marcello, 2024. "Applications of generative AI and future organizational performance: The mediating role of explorative and exploitative innovation and the moderating role of ethical dilemmas and environmental dynamism," Technovation, Elsevier, vol. 133(C).
  3. Jin, Zhuo & Zhou, Zhixiang & Wu, Huaqing, 2025. "Enhancing digital manufacturing efficiency and dominance relation driven big Data analytics," International Journal of Production Economics, Elsevier, vol. 289(C).
  4. Dubey, Rameshwar & Gunasekaran, Angappa & Papadopoulos, Thanos, 2024. "Benchmarking operations and supply chain management practices using Generative AI: Towards a theoretical framework," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 189(C).
  5. Li, Lixu & Zhu, Wenwen & Chen, Lujie & Liu, Yaoqi, 2024. "Generative AI usage and sustainable supply chain performance: A practice-based view," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 192(C).
  6. Li, Lixu & Liu, Yaoqi & Jin, Yong & Cheng, T.C. Edwin & Zhang, Qianjun, 2024. "Generative AI-enabled supply chain management: The critical role of coordination and dynamism," International Journal of Production Economics, Elsevier, vol. 277(C).
  7. Ivanov, Dmitry, 2025. "Conceptual and formal models for design, adaptation, and control of digital twins in supply chain ecosystems," Omega, Elsevier, vol. 137(C).
  8. Shore, Adam & Tiwari, Manisha & Tandon, Priyanka & Foropon, Cyril, 2024. "Building entrepreneurial resilience during crisis using generative AI: An empirical study on SMEs," Technovation, Elsevier, vol. 135(C).
  9. Ayala, Néstor Fabián & Rodrigues da Silva, Jassen & Cannarozzo Tinoco, Maria Auxiliadora & Saccani, Nicola & Frank, Alejandro G., 2025. "Artificial Intelligence capabilities in Digital Servitization: Identifying digital opportunities for different service types," International Journal of Production Economics, Elsevier, vol. 284(C).
  10. Zhong, Yufei & Chen, Xuesheng & Wang, Zhixian & Lin, Regina Fang-Ying, 2024. "The nexus among artificial intelligence, supply chain and energy sustainability: A time-varying analysis," Energy Economics, Elsevier, vol. 132(C).
  11. Ni, Hsiao-Ping & Liu, Chi-Yun & Paul, Fermodelie & Chong, Wai Oswald & Chou, Jui-Sheng, 2025. "Enhancing supply chain resilience and efficiency of HVAC systems in semiconductor manufacturing facilities using graph-based large multimodal models," Applied Energy, Elsevier, vol. 398(C).
  12. Haotian Zhang & Stuart Dereck Semujju & Zhicheng Wang & Xianwei Lv & Kang Xu & Liang Wu & Ye Jia & Jing Wu & Wensheng Liang & Ruiyan Zhuang & Zhuo Long & Ruijun Ma & Xiaoguang Ma, 2026. "Large scale foundation models for intelligent manufacturing applications: a survey," Journal of Intelligent Manufacturing, Springer, vol. 37(1), pages 119-170, January.
  13. Chakraborty, Debarun & Kumar Kar, Arpan & Patre, Smruti & Gupta, Shivam, 2024. "Enhancing trust in online grocery shopping through generative AI chatbots," Journal of Business Research, Elsevier, vol. 180(C).
  14. Zhao, Xiongfei & Li, Shuangjie, 2025. "Artificial intelligence and public environmental concern: Impacts on green innovation transformation in energy-intensive enterprises," Energy Policy, Elsevier, vol. 198(C).
  15. Brijesh Sivathanu & Rajasshrie Pillai, 2026. "Generative AI: fuelling e-commerce revenue growth," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 25(1), pages 93-108, February.
  16. Chen, Shan & Zhu, Meizhen & Han, Shuihua & Gupta, Shivam, 2026. "A deep fusion framework for end-to-end multi-product inventory optimization in e-commerce scenarios," International Journal of Production Economics, Elsevier, vol. 291(C).
  17. Rana, Nripendra P. & Pillai, Rajasshrie & Sivathanu, Brijesh & Malik, Nishtha, 2024. "Assessing the nexus of Generative AI adoption, ethical considerations and organizational performance," Technovation, Elsevier, vol. 135(C).
  18. Modgil, Sachin & Gupta, Shivam & Kar, Arpan Kumar & Tuunanen, Tuure, 2025. "How could Generative AI support and add value to non-technology companies – A qualitative study," Technovation, Elsevier, vol. 139(C).
  19. Gupta, Rohit & Rathore, Bhawana, 2024. "Exploring the generative AI adoption in service industry: A mixed-method analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  20. Xiaoyue Lin & Tiandong Wang & Fan Sheng, 2025. "Exploring the dual effect of trust in GAI on employees’ exploitative and exploratory innovation," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-14, December.
  21. Talaei-Khoei, Amir & Yang, Alan T. & Masialeti, Masialeti, 2024. "How does incorporating ChatGPT within a firm reinforce agility-mediated performance? The moderating role of innovation infusion and firms’ ethical identity," Technovation, Elsevier, vol. 132(C).
  22. Chan, Hau-Ling & Choi, Tsan-Ming, 2025. "Using generative artificial intelligence (GenAI) in marketing: Development and practices," Journal of Business Research, Elsevier, vol. 191(C).
  23. Ayman wael AL‐khatib & Thurasamy Ramayah, 2025. "Artificial intelligence‐based dynamic capabilities and circular supply chain: Analyzing the potential indirect effect of frugal innovation in retailing firms," Business Strategy and the Environment, Wiley Blackwell, vol. 34(1), pages 830-848, January.
  24. Tiwari, Manisha & Bryde, David J. & Stavropoulou, Foteini & Dubey, Rameshwar & Kumari, Sushma & Foropon, Cyril, 2024. "Modelling supply chain Visibility, digital Technologies, environmental dynamism and healthcare supply chain Resilience: An organisation information processing theory perspective," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 188(C).
  25. Teng, Dequn & Ye, Chen & Martinez, Veronica, 2025. "Gen-AI’s effects on new value propositions in business model innovation: Evidence from information technology industry," Technovation, Elsevier, vol. 143(C).
  26. Al-khatib, Ayman wael & AL-Shboul, Moh'd Anwer & Khattab, Mais, 2024. "How can generative artificial intelligence improve digital supply chain performance in manufacturing firms? Analyzing the mediating role of innovation ambidexterity using hybrid analysis through CB-SEM and PLS-SEM," Technology in Society, Elsevier, vol. 78(C).
  27. Wang, Yuyan & Gao, Junhong & Cheng, T.C.E. & Jin, Mingzhou & Yue, Xiaohang & Wang, Huajie, 2025. "Is it necessary for the supply chain to implement artificial intelligence-driven sales services at both the front-end and back-end stages?," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 194(C).
  28. Irfanullah Khan & Muhammad Tayyab & Faheem Ur Rehman, 2026. "Exploring global contagion in artificial Intelligence, supply chain pressure, oil price, and economic policy uncertainty: insights from a bayesian TVP-SV-VAR model," Economic Change and Restructuring, Springer, vol. 59(1), pages 1-34, February.
  29. Pardis Roozkhosh & Alireza Pooya & Azam Modares & Vahideh Bafandegan Emroozi, 2025. "Exploring the adoption and long-term effects of ChatGPT in a sustainable supply chain," Flexible Services and Manufacturing Journal, Springer, vol. 37(4), pages 1335-1371, December.
  30. Crumbly, Jack & Pal, Raktim & Altay, Nezih, 2025. "A classification framework for generative artificial intelligence for social good," Technovation, Elsevier, vol. 139(C).
  31. Yang Chen & Samuel N. Kirshner & Anton Ovchinnikov & Meena Andiappan & Tracy Jenkin, 2025. "A Manager and an AI Walk into a Bar: Does ChatGPT Make Biased Decisions Like We Do?," Manufacturing & Service Operations Management, INFORMS, vol. 27(2), pages 354-368, March.
  32. Queiroz, Maciel M. & Lopes de Sousa Jabbour, Ana Beatriz & Bagherzadeh, Mehdi, 2025. "Crowdsourcing-enabled AI: Unlocking value in digital services," International Journal of Production Economics, Elsevier, vol. 283(C).
  33. Fosso Wamba, Samuel & Queiroz, Maciel M. & Trinchera, Laura, 2024. "The role of artificial intelligence-enabled dynamic capability on environmental performance: The mediation effect of a data-driven culture in France and the USA," International Journal of Production Economics, Elsevier, vol. 268(C).
  34. Varshney, Umang & Karamchandani, Amit & Kundu, Tanmoy & Kapoor, Rohit, 2024. "Profit or prestige? Strategies for luxury brands to navigate the second-hand market using blockchain technology," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 191(C).
  35. Jose Arias-Pérez & Juan Vélez-Jaramillo & Daniela Callegaro-de-Menezes, 2026. "Leveraging Artificial Intelligence Capability and Open Innovation to Optimize Agility: Is Generative AI Outmatching Human Expertise?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 17(2), pages 3635-3662, April.
  36. Zhou, Fuli & Zhang, Chenchen & Tiwari, Sunil & Huang, Xingjun & Basu, Preetam, 2026. "Can Gen-AI promote community group buying? A tripartite evolutionary game analysis," International Journal of Production Economics, Elsevier, vol. 291(C).
  37. Zhao, Jianyu & Xu, Yingbo & Zou, Bo & Xi, Xi & Liu, Wei, 2025. "From invisible to visible: How artificial intelligence facilitates generativity in product architecture," International Journal of Production Economics, Elsevier, vol. 290(C).
  38. Linjiang Zhou & Xiaochuan Shi & Zepeng Wang & Chao Ma & Lihua Gao, 2025. "Exploration of applications with ChatGPT for green supply chain management," Annals of Operations Research, Springer, vol. 355(2), pages 1503-1536, December.
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