Omni-channel retailing: Do offline retailers benefit from online reviews?

Citations

Cited by:

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7. Basu, Bibaswan & Chakraborty, Debarun & Kumar Kar, Arpan, 2024. "How can we improve buyer experiences for the operations of e-grocery platforms? Towards a unified framework for digital service operations," International Journal of Production Economics, Elsevier, vol. 278(C).
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