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The role of overload on job attitudes, turnover intentions, and salesperson performance

Citations

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Cited by:

  1. De Clercq, Dirk & Azeem, Muhammad Umer & Haq, Inam Ul & Bouckenooghe, Dave, 2020. "The stress-reducing effect of coworker support on turnover intentions: Moderation by political ineptness and despotic leadership," Journal of Business Research, Elsevier, vol. 111(C), pages 12-24.
  2. John E. Cicala, 2014. "The Individual And Organizational Hazards Of Loneliness On Salespeople," Review of Business and Finance Studies, The Institute for Business and Finance Research, vol. 5(1), pages 27-36.
  3. Yoo, Jaewon (Jay) & Flaherty, Karen & Frankwick, Gary L., 2014. "The effect of communication practice on deviance among Korean salespeople: The mediating role of intrinsic motivation," Journal of Business Research, Elsevier, vol. 67(9), pages 1991-1999.
  4. Zhou, Siyu & Li, Xiaowei & Gao, Bingcheng, 2020. "Family/friends support, work-family conflict, organizational commitment, and turnover intention in young preschool teachers in China: A serial mediation model," Children and Youth Services Review, Elsevier, vol. 113(C).
  5. Kimura, Takuma & Bande, Belén & Fernández-Ferrín, Pilar, 2018. "Work overload and intimidation: The moderating role of resilience," European Management Journal, Elsevier, vol. 36(6), pages 736-745.
  6. Bindu Chhabra, 2018. "Impact Of Core-Self Evaluation And Job Satisfaction On Turnover Intentions: A Study Of Indian Retail Sector," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 9(2).
  7. Lu-Ming Tseng & Yue-Min Kang, 2015. "Managerial Authority, Turnover Intention and Medical Insurance Claims Adjusters’ Recommendations for Claim Payments," The Geneva Papers on Risk and Insurance - Issues and Practice, Palgrave Macmillan;The Geneva Association, vol. 40(2), pages 334-352, April.
  8. Peasley, Michael C. & Hochstein, Bryan & Britton, Benjamin P. & Srivastava, Rajesh V. & Stewart, Geoffrey T., 2020. "Can’t leave it at home? The effects of personal stress on burnout and salesperson performance," Journal of Business Research, Elsevier, vol. 117(C), pages 58-70.
  9. Lilis Surienty & T. Ramayah & May-Chiun Lo & Azlin Tarmizi, 2014. "Quality of Work Life and Turnover Intention: A Partial Least Square (PLS) Approach," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 119(1), pages 405-420, October.
  10. Tatiana V. Volchenko & Lyudmila S. Ruzhanskaya & Maxim A. Fokeev, 2021. "Non-cognitive skills of employees and their influence on voluntary turnover," Upravlenets, Ural State University of Economics, vol. 12(2), pages 87-101, April.
  11. Hyunah Chung & Wei Quan & Bonhak Koo & Antonio Ariza-Montes & Alejandro Vega-Muñoz & Gabriele Giorgi & Heesup Han, 2021. "A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates?," IJERPH, MDPI, vol. 18(12), pages 1-18, June.
  12. Pinna, Roberta & De Simone, Silvia & Cicotto, Gianfranco & Malik, Ashish, 2020. "Beyond organisational support: Exploring the supportive role of co-workers and supervisors in a multi-actor service ecosystem," Journal of Business Research, Elsevier, vol. 121(C), pages 524-534.
  13. Ryeojin Jang & Won Seok Lee & Joonho Moon, 2023. "Determinants of Attitude and the Intention to Stay of Employees in Low-Cost Carriers: Using Justice Theory," Sustainability, MDPI, vol. 15(11), pages 1-13, May.
  14. Patzelt, Holger & Shepherd, Dean A., 2011. "Negative emotions of an entrepreneurial career: Self-employment and regulatory coping behaviors," Journal of Business Venturing, Elsevier, vol. 26(2), pages 226-238, March.
  15. Micevski, Milena & Dewsnap, Belinda & Cadogan, John W. & Kadic-Maglajlic, Selma & Boso, Nathaniel, 2019. "Sales intra-functional flexibility: Its relationship to performance and moderating effects on role stressors," Journal of Business Research, Elsevier, vol. 104(C), pages 552-562.
  16. Jaramillo, Fernando & Mulki, Jay Prakash & Boles, James S., 2013. "Bringing meaning to the sales job: The effect of ethical climate and customer demandingness," Journal of Business Research, Elsevier, vol. 66(11), pages 2301-2307.
  17. Edwards, John & Miles, Morgan P. & D'Alessandro, Steven & Frost, Mark, 2022. "Linking B2B sales performance to entrepreneurial self-efficacy, entrepreneurial selling actions," Journal of Business Research, Elsevier, vol. 142(C), pages 585-593.
  18. Moo-Kyeong Jeon & HyunJoong Yoon & Yuha Yang, 2022. "Emotional Dissonance, Job Stress, and Intrinsic Motivation of Married Women Working in Call Centers: The Roles of Work Overload and Work-Family Conflict," Administrative Sciences, MDPI, vol. 12(1), pages 1-19, February.
  19. Roopali Batra & Ashima Kalia, 2016. "Rethinking and Redefining the Determinants of Corporate Profitability," Global Business Review, International Management Institute, vol. 17(4), pages 921-933, August.
  20. Naveed Iqbal Chaudhry & Hakim Ali Mahesar & Saima Kamran Pathan & Amina Arshad & AsadMunir Butt, 2017. "The Mediating Role Of Workplace Interpersonal Mistreatment: An Empirical Investigation Of Banking Sector Of Pakistan," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 13(1), pages 13-16.
  21. Romain Franck & Maud Dampérat, 2023. "Influence of sales support technologies on salesperson performance: A study of interpersonal and intrapersonal mediators [Influence des technologies d’aide à la vente sur les performances du commer," Post-Print halshs-04159504, HAL.
  22. Yafang Tsai & Shih‐Wang Wu, 2010. "The relationships between organisational citizenship behaviour, job satisfaction and turnover intention," Journal of Clinical Nursing, John Wiley & Sons, vol. 19(23‐24), pages 3564-3574, December.
  23. Eberegbe, Georgina & Giovanis, Eleftherios, 2020. "Exploring The Impact of Job Satisfaction Domains on Firm Performance: Evidence from Great Britain," MPRA Paper 104046, University Library of Munich, Germany.
  24. Shaifa Nazir Rangrez & Faseeh Amin & Sweta Dixit, 2022. "Influence of Role Stressors and Job Insecurity on Turnover Intentions in Start-ups: Mediating Role of Job Stress," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 47(2), pages 199-215, May.
  25. Ashill, Nicholas J. & Rod, Michel, 2011. "Burnout processes in non-clinical health service encounters," Journal of Business Research, Elsevier, vol. 64(10), pages 1116-1127, October.
  26. Yun-Seok Hwang & Byung-Jik Kim, 2021. "“The Power of a Firm’s Benevolent Act”: The Influence of Work Overload on Turnover Intention, the Mediating Role of Meaningfulness of Work and the Moderating Effect of CSR Activities," IJERPH, MDPI, vol. 18(7), pages 1-15, April.
  27. Edwards, John & Miles, Morgan P. & D'Alessandro, Steven & Frost, Mark, 2023. "Entrepreneurial strategy-making, corporate entrepreneurship preparedness and entrepreneurial sales actions: Improving B2B sales performance," Journal of Business Research, Elsevier, vol. 157(C).
  28. repec:bdu:oijodl:v:1:y:2016:i:1:p:58-75:id:283 is not listed on IDEAS
  29. Jou, Rong-Chang & Kuo, Chung-Wei & Tang, Mei-Ling, 2013. "A study of job stress and turnover tendency among air traffic controllers: The mediating effects of job satisfaction," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 57(C), pages 95-104.
  30. Naveed Iqbal Chaudhry & Hakim Ali Mahesar & Saima Kamran Pathan & Amina Arshad & AsadMunir Butt, 2017. "The Mediating Role Of Workplace Interpersonal Mistreatment: An Empirical Investigation Of Banking Sector Of Pakistan," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 13(1), pages 73-88.
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