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The role of overload on job attitudes, turnover intentions, and salesperson performance

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  • Jones, Eli
  • Chonko, Lawrence
  • Rangarajan, Deva
  • Roberts, James

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  • Jones, Eli & Chonko, Lawrence & Rangarajan, Deva & Roberts, James, 2007. "The role of overload on job attitudes, turnover intentions, and salesperson performance," Journal of Business Research, Elsevier, vol. 60(7), pages 663-671, July.
    • Handle: RePEc:eee:jbrese:v:60:y:2007:i:7:p:663-671
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    References listed on IDEAS

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    1. Boles, James S. & Babin, Barry J., 1996. "On the front lines: Stress, conflict, and the customer service provider," Journal of Business Research, Elsevier, vol. 37(1), pages 41-50, September.
    2. Mulki, Jay Prakash & Jaramillo, Fernando & Locander, William B., 2006. "Emotional exhaustion and organizational deviance: Can the right job and a leader's style make a difference?," Journal of Business Research, Elsevier, vol. 59(12), pages 1222-1230, November.
    3. Reilly, Michael D, 1982. "Working Wives and Convenience Consumption," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 8(4), pages 407-418, March.
    4. Bhuian, Shahid N. & Menguc, Bulent & Borsboom, Rene, 2005. "Stressors and job outcomes in sales: a triphasic model versus a linear-quadratic-interactive model," Journal of Business Research, Elsevier, vol. 58(2), pages 141-150, February.
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