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Net neutrality principles and its impact on quality of experience based service differentiation in mobile networks


  • Martínez, Luis
  • Álvarez San-Jaime, Oscar
  • Markendahl, Jan


The overall goal of the incorporation of QoE in the mobile networks deployment is related to optimizing end-user QoE, while making efficient use of network resources and maintaining a satisfied customer base that guarantees the commercial success of the provider's business model. However, the implementation of a QoE-based approach at the service provision, with the potential deployment of fast lanes for premium users, the prioritization of traffic, or the creation of user's categories, may affect the Net Neutrality principles. This paper presents an analysis of how the net neutrality principles will impact the implementation of QoE-based differentiation in the service provision at technical, business and market levels. We introduce a business model framed in the QoE-based differentiation approach analysing the implications of Net Neutrality in the proposed models.

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  • Martínez, Luis & Álvarez San-Jaime, Oscar & Markendahl, Jan, 2015. "Net neutrality principles and its impact on quality of experience based service differentiation in mobile networks," 2015 Regional ITS Conference, Los Angeles 2015 146319, International Telecommunications Society (ITS).
  • Handle: RePEc:zbw:itsr15:146319

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    References listed on IDEAS

    1. Christiaan Hogendorn, 2012. "Spillovers and Network Neutrality," Chapters,in: Regulation and the Performance of Communication and Information Networks, chapter 8 Edward Elgar Publishing.
    2. Jan MARKENDAHL & Östen MÄKITALO & Jan WERDING & Bengt G. MÖLLERYD, 2009. "Business Innovation Strategies to Reduce the Revenue Gap for Wireless Broadband Services," Communications & Strategies, IDATE, Com&Strat dept., vol. 1(75), pages 35-56, 3rd quart.
    3. Laura Nurski, 2012. "Net Neutrality, Foreclosure and the Fast Lane: An empirical study of the UK," Working Papers 12-13, NET Institute.
    4. Crocioni, Pietro, 2011. "Net Neutrality in Europe: Desperately seeking a market failure," Telecommunications Policy, Elsevier, vol. 35(1), pages 1-11, February.
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    Quality of Experience; Net Neutrality; Mobile Networks;

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