A customer value satisfaction, and loyalty perspective of mobile payment app
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- Yan, Li-Ya & Tan, Garry Wei-Han & Loh, Xiu-Ming & Hew, Jun-Jie & Ooi, Keng-Boon, 2021. "QR code and mobile payment: The disruptive forces in retail," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
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More about this item
Keywords
Perceived Usefulness; Perceived Ease of Use; Social influence; Quality of service; Attitude Toward Using;All these keywords.
NEP fields
This paper has been announced in the following NEP Reports:- NEP-PAY-2023-11-13 (Payment Systems and Financial Technology)
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