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Information and efficiency in Vietnamese patients' choice of health-care provider: a short report

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  • Quan-Hoang Vuong

Abstract

This paper communicates results from a statistical investigation into questions of relationships between sources of health-care information, data sufficiency, and final outcomes of Vietnamese patients' choice of health-care provider. The study employs a data set of 1459 observations collected from a survey in Hanoi in the fourth quarter of 2015. Significant relationships among these factors are identified following categorical data modeling employing the baselinecategory logit (BCL) method. Among the significant results reported, sources ofinformation, cost, and amount of time for seeking information are found to have significant influences on data sufficiency. The quality of information and health professionals’ credibility are critical factors in helping patients choose a healthcare provider In addition, empirical probabilities for different conditions patients face are provided together with insights and policy implications. Final suggestionsemphasize an upgrade of the knowledge base and an increase in public access to information with Internet-based innovations such as smartphone apps and data storage with the participation of healthcare providers and the Ministry of Health's ICT units. The underutilized 115 Emergency Service could also be transformed to function as a call center that helps coordinate and channel requests forinformation across a broad network of health-care professionals for better public use.

Suggested Citation

  • Quan-Hoang Vuong, 2016. "Information and efficiency in Vietnamese patients' choice of health-care provider: a short report," Working Papers CEB 16-001, ULB -- Universite Libre de Bruxelles.
    • Handle: RePEc:sol:wpaper:2013/222896
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    References listed on IDEAS

    as
    1. Quan Hoang Vuong & Nancy K. Napier & Tri Dung Tran, 2013. "A categorical data analysis on relationships between culture, creativity and business stage: the case of Vietnam," International Journal of Transitions and Innovation Systems, Inderscience Enterprises Ltd, vol. 3(1), pages 4-24.
    2. Ben D. MacArthur & Richard O. C. Oreffo, 2005. "Bridging the gap," Nature, Nature, vol. 433(7021), pages 19-19, January.
    3. Quan-Hoang Vuong, 2014. "Be rich or don’t be sick: Estimating Vietnamese patients’ risk of falling into destitution," Working Papers CEB 14-031, ULB -- Universite Libre de Bruxelles.
    4. Gray, Nicola J. & Klein, Jonathan D. & Noyce, Peter R. & Sesselberg, Tracy S. & Cantrill, Judith A., 2005. "Health information-seeking behaviour in adolescence: the place of the internet," Social Science & Medicine, Elsevier, vol. 60(7), pages 1467-1478, April.
    5. Quan-Hoang Vuong & Nancy K. Napier, 2013. "Acculturation and Global Mindsponge," Working Papers CEB 13-053, ULB -- Universite Libre de Bruxelles.
    6. M. Kate Bundorf & Laurence Baker & Sara Singer & Todd Wagner, 2004. "Consumer Demand for Health Information on the Internet," NBER Working Papers 10386, National Bureau of Economic Research, Inc.
    7. Khe, N. D. & Toan, N. V. & Xuan, L. T. T. & Eriksson, B. & Hojer, B. & Diwan, V. K., 2002. "Primary health concept revisited: Where do people seek health care in a rural area of Vietnam?," Health Policy, Elsevier, vol. 61(1), pages 95-109, July.
    Full references (including those not matched with items on IDEAS)

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    Blog mentions

    As found by EconAcademics.org, the blog aggregator for Economics research:
    1. Information and efficiency in Vietnamese patients’ choice of health-care provider: a short report
      by Già Bản in Op-Economica on 2016-01-06 16:10:52

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    More about this item

    Keywords

    health-care provider; quality of information; data sufficiency; Vietnam; consumer behavior;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior
    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis

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