The Impact of Sample Bias on Consumer Credit Scoring Performance and Profitability
This article seeks to gain insight into the influence of sample bias in a consumer credit scoring model. In earlier research, sample bias has been suggested to pose a sizeable threat to predictive performance and profitability due to its implications on either population drainage or biased estimates. Contrary to previous – mainly theoretical – research on sample bias, the unique features of the dataset used in this study provide the opportunity to investigate the issue in an empirical setting. Based on the data of a mail-order company offering short term consumer credit to their consumers, we show that (i) given a certain sample size, sample bias has a significant effect on consumer credit-scoring performance and profitability, (ii) its effect is composed of the inclusion of rejected orders in the scoring model, and the inclusion of these orders into the variable-selection process, and (iii) the impact of the effect of sample bias on consumer credit scoring performance and profitability is modest.
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- Thomas, L.C. & Ho, J. & Scherer, W.T., 2001. "Time will tell: Behavioural Scoring and the Dynamics of Consumer Credit Assessment," Papers 01-174, University of Southampton - Department of Accounting and Management Science.
- D. J. Hand & W. E. Henley, 1997. "Statistical Classification Methods in Consumer Credit Scoring: a Review," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 160(3), pages 523-541.
- Heckman, James, 2013.
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- Desai, Vijay S. & Crook, Jonathan N. & Overstreet, George A., 1996. "A comparison of neural networks and linear scoring models in the credit union environment," European Journal of Operational Research, Elsevier, vol. 95(1), pages 24-37, November.
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