The use of Ethnography to explore Tourist Satisfaction Antecedents
The purpose of this paper is to provide insights concerning the use of ethnographic techniques to explore the antecedents of tourist satisfaction; otherwise referred to as the needs and expectations which precede tourist satisfaction. By revealing the relevance of both needs and expectations in the tourist satisfaction process, the authors proceed in justifying the use of this approach for such exploration. This is based on a thorough review of the global literature as well as on a prolonged ethnographic study undertaken in Cyprus which aimed to investigate holistically the rural tourist satisfaction process. Based on the results of the study, the authors encourage future researchers in the respective tourism field to adopt and make use of the aforementioned approach for similar investigations.
|Date of creation:||27 May 2009|
|Date of revision:||11 Jul 2009|
|Publication status:||Published in TOURISMOS: An International Multidisciplinary Journal of Tourism 1.5(2010): pp. 89-100|
|Contact details of provider:|| Postal: Ludwigstraße 33, D-80539 Munich, Germany|
Web page: https://mpra.ub.uni-muenchen.de
More information through EDIRC
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Nikolay Nenovsky & S. Statev, 2006. "Introduction," Post-Print halshs-00260898, HAL.
- M. Ruth & K. Donaghy & P. Kirshen, 2006. "Introduction," Chapters,in: Regional Climate Change and Variability, chapter 1 Edward Elgar Publishing.
When requesting a correction, please mention this item's handle: RePEc:pra:mprapa:25166. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Joachim Winter)
If references are entirely missing, you can add them using this form.