Internal relocation of Contact Centers and its impact on customer relationship
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References listed on IDEAS
- van Marrewijk, Charles & Stibora, Joachim & de Vaal, Aldert, 1996. "Services Tradability, Trade Liberalization and Foreign Direct Investment," Economica, London School of Economics and Political Science, vol. 63(252), pages 611-631, November.
- (Various), 2008. "Book Reviews," The Energy Journal, International Association for Energy Economics, vol. 0(Number 1), pages 173-179.
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KeywordsContact Center; internal relocation; competitiveness;
- M0 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General
- M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
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