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The Groupfeel syndrome: a theory of a counterproductive group emotion

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  • Christophe Haag

    (EM - EMLyon Business School)

Abstract

Groups often display shared emotional climates that shape collective behavior and decision-making. While emotional contagion and groupthink have been extensively studied, less is known about how high-intensity and normatively regulated group emotions can become counterproductive. This paper introduces the concept of the Groupfeel syndrome—a dysfunctional group-level emotional dynamic characterized by intense shared emotions, pressure to maintain emotional positivity, and the absence of emotionally intelligent regulation. Drawing on two revelatory qualitative cases—a former member of a closed spiritual community and a former financial trader operating in a high-pressure market environment—I identify three antecedent conditions that foster this syndrome and propose eight testable hypotheses. Groupfeel impairs critical thinking, suppresses dissent, and biases collective decision-making by locking groups into rigid affective trajectories. Grounded in psychological and organizational literature and supported by qualitative data from contrasted high-stakes contexts, the model integrates mechanisms of emotional contagion, normative emotion regulation, and social conformity. This conceptual development paper advances research on group emotion by specifying when shared affect shifts from a resource to a liability and outlines implications for organizational behavior, leadership, and future empirical testing.

Suggested Citation

  • Christophe Haag, 2026. "The Groupfeel syndrome: a theory of a counterproductive group emotion," Post-Print hal-05511800, HAL.
  • Handle: RePEc:hal:journl:hal-05511800
    DOI: 10.3389/frsps.2026.1669672
    Note: View the original document on HAL open archive server: https://hal.science/hal-05511800v1
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    References listed on IDEAS

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    1. Christophe Haag & Lisa Bellinghausen & Mariya Jilinskaya-Pandey, 2023. "QEPro: An ability measure of emotional intelligence for managers in a French cultural environment," Post-Print hal-03209097, HAL.
    2. Jean-François Coget & Christophe Haag & Donald E. Gibson, 2011. "Anger and fear in decision-making : The case of film directors on set," Post-Print hal-02312644, HAL.
    3. Coget, Jean-Francois & Haag, Christophe & Gibson, Donald E., 2011. "Anger and fear in decision-making: The case of film directors on set," European Management Journal, Elsevier, vol. 29(6), pages 476-490.
    4. Clarke, Caroline & Hope-Hailey, Veronica & Kelliher, Clare, 2007. "Being Real or Really Being Someone Else?: Change, Managers and Emotion Work," European Management Journal, Elsevier, vol. 25(2), pages 92-103, April.
    5. Kramer, Roderick M., 1998. "Revisiting the Bay of Pigs and Vietnam Decisions 25 Years Later: How Well Has the Groupthink Hypothesis Stood the Test of Time?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 73(2-3), pages 236-271, February.
    6. Isen, Alice M. & Geva, Nehemia, 1987. "The influence of positive affect on acceptable level of risk: The person with a large canoe has a large worry," Organizational Behavior and Human Decision Processes, Elsevier, vol. 39(2), pages 145-154, April.
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