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The micro-workers behind artificial intelligence: Exploring new digital subjects and their precariousness in the world of work
[Los micro-trabajadores detrás de la inteligencia artificial: Explorando nuevos sujetos digitales y sus precariedades en el mundo laboral]

Author

Listed:
  • Juana Torres-Cierpe

    (LaborIA - Programme IA - Inria Siège - Inria - Institut National de Recherche en Informatique et en Automatique)

  • Paola Tubaro

    (CNRS - Centre National de la Recherche Scientifique, ENSAE Paris - École Nationale de la Statistique et de l'Administration Économique - Groupe ENSAE-ENSAI - Groupe des Écoles Nationales d'Économie et Statistique - IP Paris - Institut Polytechnique de Paris, CREST - Centre de Recherche en Économie et Statistique - ENSAI - Ecole Nationale de la Statistique et de l'Analyse de l'Information [Bruz] - Groupe ENSAE-ENSAI - Groupe des Écoles Nationales d'Économie et Statistique - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - ENSAE Paris - École Nationale de la Statistique et de l'Administration Économique - Groupe ENSAE-ENSAI - Groupe des Écoles Nationales d'Économie et Statistique - IP Paris - Institut Polytechnique de Paris - CNRS - Centre National de la Recherche Scientifique)

  • Antonio A. Casilli

    (I3 SES - Institut interdisciplinaire de l’innovation de Telecom Paris - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique, NOS - Numérique, Organisation et Société - I3 SES - Institut interdisciplinaire de l’innovation de Telecom Paris - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique, LACI - Laboratoire d'anthropologie critique interdisciplinaire - EHESS - École des hautes études en sciences sociales - LAP - Laboratoire d’anthropologie politique – Approches interdisciplinaires et critiques des mondes contemporains, UMR 8177 - EHESS - École des hautes études en sciences sociales - CNRS - Centre National de la Recherche Scientifique)

Abstract

In digital environments, value production involves not only computer developers and engineers, but a broader range of digital subjects – from users to data workers – whose contributions are often occluded from view. We break down their digital labour into its different forms: classification, monetisation and automation in the case of users; and preparation, verification and impersonation in the case of data workers. Far from a simple succession of predefined mechanical tasks, we show that all these forms of work are complex human activities that harness knowledge, skills, personal commitments, moral judgements, emotional elements and bodily dimensions. When we open the black box of AI, what emerges is a plurality of subjects who, through their digital interactions, reveal intimate aspects of their subjectivities and form an essential—though largely overlooked—part of the value chain that sustains this technology. Therefore, any critical reflection on the regulation of AI and its ethical and social implications must recognise the active role played by these digital subjects as co-producers of value and invisible protagonists of the ongoing technological transformation.

Suggested Citation

  • Juana Torres-Cierpe & Paola Tubaro & Antonio A. Casilli, 2026. "The micro-workers behind artificial intelligence: Exploring new digital subjects and their precariousness in the world of work [Los micro-trabajadores detrás de la inteligencia artificial: Explorando nuevos sujetos digitales y sus precariedades en," Post-Print hal-05491713, HAL.
  • Handle: RePEc:hal:journl:hal-05491713
    Note: View the original document on HAL open archive server: https://hal.science/hal-05491713v1
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    References listed on IDEAS

    as
    1. Marguerita Lane, 2020. "Regulating platform work in the digital age," OECD Going Digital Toolkit Notes 1, OECD Publishing.
    2. Paola Tubaro & Antonio A. Casilli & Marion Coville, 2020. "The trainer, the verifier, the imitator: Three ways in which human platform workers support artificial intelligence," Post-Print hal-02554196, HAL.
    3. Clément Le Ludec & Maxime Cornet & Antonio Casilli, 2023. "The problem with annotation. Human labour and outsourcing between France and Madagascar," Post-Print hal-04174945, HAL.
    4. Otto Kassi & Vili Lehdonvirta & Fabian Stephany, 2021. "How Many Online Workers are there in the World? A Data-Driven Assessment," Papers 2103.12648, arXiv.org, revised Apr 2021.
    5. repec:osf:socarx:78nge_v1 is not listed on IDEAS
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