IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-05491713.html

The micro-workers behind artificial intelligence: Exploring new digital subjects and their precariousness in the world of work
[Los micro-trabajadores detrás de la inteligencia artificial: Explorando nuevos sujetos digitales y sus precariedades en el mundo laboral]

Author

Listed:
  • Juana Torres-Cierpe

    (LaborIA - Programme IA - Inria Siège - Inria - Institut National de Recherche en Informatique et en Automatique)

  • Paola Tubaro

    (CNRS - Centre National de la Recherche Scientifique, ENSAE Paris - École Nationale de la Statistique et de l'Administration Économique - Groupe ENSAE-ENSAI - Groupe des Écoles Nationales d'Économie et Statistique - IP Paris - Institut Polytechnique de Paris, CREST - Centre de Recherche en Économie et Statistique - ENSAI - Ecole Nationale de la Statistique et de l'Analyse de l'Information [Bruz] - Groupe ENSAE-ENSAI - Groupe des Écoles Nationales d'Économie et Statistique - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - ENSAE Paris - École Nationale de la Statistique et de l'Administration Économique - Groupe ENSAE-ENSAI - Groupe des Écoles Nationales d'Économie et Statistique - IP Paris - Institut Polytechnique de Paris - CNRS - Centre National de la Recherche Scientifique)

  • Antonio A. Casilli

    (IP Paris - Institut Polytechnique de Paris, SES - Département Sciences Economiques et Sociales - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris, NOS - Numérique, Organisation et Société - I3 SES - Institut interdisciplinaire de l’innovation de Telecom Paris - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique, LACI - Laboratoire d'anthropologie critique interdisciplinaire - EHESS - École des hautes études en sciences sociales - LAP - Laboratoire d’anthropologie politique – Approches interdisciplinaires et critiques des mondes contemporains, UMR 8177 - EHESS - École des hautes études en sciences sociales - CNRS - Centre National de la Recherche Scientifique)

Abstract

In digital environments, value production involves not only computer developers and engineers, but a broader range of digital subjects – from users to data workers – whose contributions are often occluded from view. We break down their digital labour into its different forms: classification, monetisation and automation in the case of users; and preparation, verification and impersonation in the case of data workers. Far from a simple succession of predefined mechanical tasks, we show that all these forms of work are complex human activities that harness knowledge, skills, personal commitments, moral judgements, emotional elements and bodily dimensions. When we open the black box of AI, what emerges is a plurality of subjects who, through their digital interactions, reveal intimate aspects of their subjectivities and form an essential—though largely overlooked—part of the value chain that sustains this technology. Therefore, any critical reflection on the regulation of AI and its ethical and social implications must recognise the active role played by these digital subjects as co-producers of value and invisible protagonists of the ongoing technological transformation.

Suggested Citation

  • Juana Torres-Cierpe & Paola Tubaro & Antonio A. Casilli, 2026. "The micro-workers behind artificial intelligence: Exploring new digital subjects and their precariousness in the world of work [Los micro-trabajadores detrás de la inteligencia artificial: Explorando nuevos sujetos digitales y sus precariedades en," Post-Print hal-05491713, HAL.
  • Handle: RePEc:hal:journl:hal-05491713
    Note: View the original document on HAL open archive server: https://hal.science/hal-05491713v1
    as

    Download full text from publisher

    File URL: https://hal.science/hal-05491713v1/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Marguerita Lane, 2020. "Regulating platform work in the digital age," OECD Going Digital Toolkit Notes 1, OECD Publishing.
    2. Paola Tubaro & Antonio A. Casilli & Marion Coville, 2020. "The trainer, the verifier, the imitator: Three ways in which human platform workers support artificial intelligence," Post-Print hal-02554196, HAL.
    3. Clément Le Ludec & Maxime Cornet & Antonio Casilli, 2023. "The problem with annotation. Human labour and outsourcing between France and Madagascar," Post-Print hal-04174945, HAL.
    4. Otto Kassi & Vili Lehdonvirta & Fabian Stephany, 2021. "How Many Online Workers are there in the World? A Data-Driven Assessment," Papers 2103.12648, arXiv.org, revised Apr 2021.
    5. repec:osf:socarx:78nge_v1 is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Antonio A. Casilli & Paola Tubaro, 2026. "What is AI Doing to Job Quality? Platformization, Fissured Workplaces and Dispersion," Post-Print hal-05562501, HAL.
    2. Graham, Mark & Alyanak, Oğuz & Bertolini, Alessio & Feuerstein, Patrick & Kuttler, Tobias & Ustek Spilda, Funda & Valente, Jonas, 2025. "Pressure and praise as an action research methodology: The case of Fairwork," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, issue OnlineFir, pages 1-15.
    3. Miray Erinc Oztas, 2024. "Migrant Women in the UK’s Digital Economy: The Elimination of Labour Market Barriers in the Digital Labour Market," Social Sciences, MDPI, vol. 13(9), pages 1-12, September.
    4. Chiara Belletti & Daniel Erdsiek & Ulrich Laitenberger & Paola Tubaro, 2021. "Crowdworking in France and Germany," Working Papers hal-03468022, HAL.
    5. Stanton, Christopher & Thomas, Catherine, 2025. "Who benefits from online gig economy platforms?," LSE Research Online Documents on Economics 127806, London School of Economics and Political Science, LSE Library.
    6. Mitchell Hoffman & Christopher T. Stanton, 2024. "People, Practices, and Productivity: A Review of New Advances in Personnel Economics," NBER Working Papers 32849, National Bureau of Economic Research, Inc.
    7. Lars Hornuf & Daniel Vrankar, 2022. "Hourly Wages in Crowdworking: A Meta-Analysis," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(5), pages 553-573, October.
    8. Daniel Erdsiek, 2021. "Unternehmen setzen verstärkt auf Crowdworking [Companies increasingly rely on crowdworking]," Wirtschaftsdienst, Springer;ZBW - Leibniz Information Centre for Economics, vol. 101(11), pages 912-914, November.
    9. Ostoj Izabela, 2024. "Platform-mediated work in Poland: Worker characteristics and prevalence in society," International Journal of Management and Economics, Warsaw School of Economics, Collegium of World Economy, vol. 60(2), pages 132-146.
    10. Zhang, Zhuo, 2023. "The impact of the artificial intelligence industry on the number and structure of employments in the digital economy environment," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    11. Ozge Demirci & Jonas Hannane & Xinrong Zhu, 2024. "Who Is AI Replacing? The Impact of Generative AI on Online Freelancing Platforms," CESifo Working Paper Series 11276, CESifo.
    12. Huang, Yu & Kuang, Yidan, 2026. "Microwork as a development project: An ethnographic study of data annotators in Guizhou, China," World Development, Elsevier, vol. 197(C).
    13. Grohmann, Rafael & Pereira, Gabriel & Guerra, Ana & Abílio, Ludmila Costhek & Moreschi, Bruno & Jurno, Amanda, 2021. "Platform scams: Brazilian workers’ experiences of dishonest and uncertain algorithmic management," MediArXiv 7ejqn, Center for Open Science.
    14. Ozge Demirci & Jonas Hannane & Xinrong Zhu, 2025. "Who Is AI Replacing? The Impact of Generative AI on Online Freelancing Platforms," Management Science, INFORMS, vol. 71(10), pages 8097-8108, October.
    15. Stephany, Fabian & Teutloff, Ole, 2024. "What is the price of a skill? The value of complementarity," Research Policy, Elsevier, vol. 53(1).
    16. Paola Tubaro & Antonio A. Casilli & Mariana Fernández Massi & Julieta Longo & Juana Torres-Cierpe & Matheus Viana Braz, 2025. "The digital labour of artificial intelligence in Latin America: a comparison of Argentina, Brazil, and Venezuela," Post-Print hal-04935984, HAL.
    17. Simone Vannuccini & Ekaterina Prytkova, 2021. "Artificial Intelligence’s New Clothes? From General Purpose Technology to Large Technical System," SPRU Working Paper Series 2021-02, SPRU - Science Policy Research Unit, University of Sussex Business School.
    18. Sarah Bankins & Paul Formosa, 2023. "The Ethical Implications of Artificial Intelligence (AI) For Meaningful Work," Journal of Business Ethics, Springer, vol. 185(4), pages 725-740, July.
    19. Baptista, Dulce & Freund, Richard & Novella, Rafael, 2023. "Entrepreneurial skills training for online freelancing: Experimental evidence from Haiti," Economics Letters, Elsevier, vol. 232(C).
    20. Fabian Braesemann & Fabian Stephany & Ole Teutloff & Otto Kässi & Mark Graham & Vili Lehdonvirta, 2022. "The global polarisation of remote work," PLOS ONE, Public Library of Science, vol. 17(10), pages 1-22, October.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-05491713. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.