IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03566048.html
   My bibliography  Save this paper

L'apprentissage organisationnel de la compétence interculturelle

Author

Listed:
  • Anne Bartel-Radic

    (IREGE - Institut de Recherche en Gestion et en Economie - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc)

  • Robert Paturel

    (ERMMES - Laboratoire d'Etudes et de Recherche Méditerranéennes en Management des Entreprises - UTLN - Université de Toulon)

Abstract

Quels sont les processus par lesquels une organisation acquiert une compétence interculturelle (apprend à comprendre et à s'adapter à la spécificité des situations interculturelles auxquelles elle est confrontée dans ses activités internationales) ? Une démarche inductive basée sur sept mini-cas et une étude de cas approfondie montre que l'acquisition d'une compétence interculturelle organisationnelle passe par la diversité culturelle interne à l'organisation, et ce à travers deux processus distincts. Si la diversité est ancrée dans une structure polycentrique, la compétence relationnelle des équipes locales sur leur marché confère à l'organisation dans son ensemble une compétence interculturelle. La mise en place de cette structure correspond à un apprentissage organisationnel en simple boucle. Si les groupes culturels dans l'organisation sont en interaction, la diversité culturelle permet la réalisation d'apprentissages interculturels par les membres de l'organisation. Ce processus correspond à un apprentissage organisationnel en double boucle, car les valeurs et les représentations des salariés de l'entreprise ont été modifiés.

Suggested Citation

  • Anne Bartel-Radic & Robert Paturel, 2006. "L'apprentissage organisationnel de la compétence interculturelle," Post-Print hal-03566048, HAL.
    • Handle: RePEc:hal:journl:hal-03566048
    Note: View the original document on HAL open archive server: https://hal.univ-grenoble-alpes.fr/hal-03566048
    as

    Download full text from publisher

    File URL: https://hal.univ-grenoble-alpes.fr/hal-03566048/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lipparini, Andrea & Fratocchi, Luciano, 1999. "The capabilities of the transnational firm: accessing knowledge and leveraging inter-firm relationships," European Management Journal, Elsevier, vol. 17(6), pages 655-667, December.
    2. Violina P. Rindova & Charles J. Fombrun, 1999. "Constructing competitive advantage: the role of firm–constituent interactions," Strategic Management Journal, Wiley Blackwell, vol. 20(8), pages 691-710, August.
    3. Birger Wernerfelt, 1984. "A resource‐based view of the firm," Strategic Management Journal, Wiley Blackwell, vol. 5(2), pages 171-180, April.
    4. Ken Kusunoki & Ikujiro Nonaka & Akiya Nagata, 1998. "Organizational Capabilities in Product Development of Japanese Firms: A Conceptual Framework and Empirical Findings," Organization Science, INFORMS, vol. 9(6), pages 699-718, December.
    5. Birger Wernerfelt, 1995. "The resource‐based view of the firm: Ten years after," Strategic Management Journal, Wiley Blackwell, vol. 16(3), pages 171-174.
    6. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    7. Anne S. Miner & Stephen J. Mezias, 1996. "Ugly Duckling No More: Pasts and Futures of Organizational Learning Research," Organization Science, INFORMS, vol. 7(1), pages 88-99, February.
    8. Marjorie A. Lyles & Charles R. Schwenk, 1992. "Top Management, Strategy And Organizational Knowledge Structures," Journal of Management Studies, Wiley Blackwell, vol. 29(2), pages 155-174, March.
    9. Nancy J Adler, 1983. "A Typology of Management Studies Involving Culture," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 14(2), pages 29-47, June.
    10. M. Bergadaa & S. Nyeck, 1992. "Recherche en marketing: un état des controverses," Post-Print hal-02015052, HAL.
    11. John Seely Brown & Paul Duguid, 1991. "Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation," Organization Science, INFORMS, vol. 2(1), pages 40-57, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bartel-Radic Anne, 2002. "Intercultural competence in companies: an individual, collective or organizational phenomenon? [La compétence interculturelle dans les entreprises : Un phénomène individuel, collectif ou organisati," Post-Print hal-03668130, HAL.
    2. Patrizia Pastore & Antonio Ricciardi & Silvia Tommaso, 2020. "Contractual networks: an organizational model to reduce the competitive disadvantage of small and medium enterprises (SMEs) in Europe’s less developed regions. A survey in southern Italy," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1503-1535, December.
    3. Anne Bartel-Radic, 2006. "Intercultural Learning in Global Teams," Post-Print hal-03566013, HAL.
    4. Yoruk, Deniz E., 2019. "Dynamics of firm-level upgrading and the role of learning in networks in emerging markets," Technological Forecasting and Social Change, Elsevier, vol. 145(C), pages 341-369.
    5. Nayak, Bishwajit & Bhattacharyya, Som Sekhar & Krishnamoorthy, Bala, 2022. "Exploring the black box of competitive advantage – An integrated bibliometric and chronological literature review approach," Journal of Business Research, Elsevier, vol. 139(C), pages 964-982.
    6. repec:gdk:wpaper:63 is not listed on IDEAS
    7. James B. Thomas & Stephanie Watts Sussman & John C. Henderson, 2001. "Understanding “Strategic Learning”: Linking Organizational Learning, Knowledge Management, and Sensemaking," Organization Science, INFORMS, vol. 12(3), pages 331-345, June.
    8. Linda Argote & Ella Miron-Spektor, 2011. "Organizational Learning: From Experience to Knowledge," Organization Science, INFORMS, vol. 22(5), pages 1123-1137, October.
    9. Duniesky Feitó Madrigal & Alejandro Mungaray Lagarda & Michelle Texis Flores, 2016. "Factors associated with learning management in Mexican micro-entrepreneurs," Estudios Gerenciales, Universidad Icesi, vol. 32(141), pages 381-386, December.
    10. Munjal, Surender & Requejo, Ignacio & Kundu, Sumit K., 2019. "Offshore outsourcing and firm performance: Moderating effects of size, growth and slack resources," Journal of Business Research, Elsevier, vol. 103(C), pages 484-494.
    11. Schmid, Stefan & Schurig, Andreas, 2003. "The development of critical capabilities in foreign subsidiaries: disentangling the role of the subsidiary's business network," International Business Review, Elsevier, vol. 12(6), pages 755-782, December.
    12. Sladjana Nørskov & Yun Mi Antorini & Morten Berg Jensen, 2019. "Innovative Brand Community Members and Their Willingness to Share Ideas with Companies," World Scientific Book Chapters, in: Alexander Brem & Joe Tidd & Tugrul Daim (ed.), Managing Innovation Understanding and Motivating Crowds, chapter 6, pages 145-169, World Scientific Publishing Co. Pte. Ltd..
    13. Mohajan, Haradhan, 2016. "Sharing of Tacit Knowledge in Organizations: A Review," MPRA Paper 82958, University Library of Munich, Germany, revised 15 Jun 2016.
    14. Xiao Zhang & Luqun Xie & Jiatao Li & Li Cheng, 2022. "“Outside in”: Global demand heterogeneity and dynamic capabilities of multinational enterprises," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(4), pages 709-722, June.
    15. Ruiz-Mercader, Josefa & Meroño-Cerdan, Angel Luis & Sabater-Sánchez, Ramón, 2006. "Information technology and learning: Their relationship and impact on organisational performance in small businesses," International Journal of Information Management, Elsevier, vol. 26(1), pages 16-29.
    16. Pierre-Xavier Meschi & Emmanuel Métais, 2007. "Expérience, oubli organisationnel et motifs de désinvestissement des acquisitions internationales:le cas des acquisitions françaises aux États-Unis (1988-2004)," Revue Finance Contrôle Stratégie, revues.org, vol. 10(4), pages 73-109, December.
    17. Der-Fang Hung, 2015. "Sustained Competitive Advantage and Organizational Inertia: The Cost Perspective of Knowledge Management," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 6(4), pages 769-789, December.
    18. Fu-Sheng Tsai & Gayle Baugh & Shih-Chieh Fang & Julia Lin, 2014. "Contingent contingency: Knowledge heterogeneity and new product development performance revisited," Asia Pacific Journal of Management, Springer, vol. 31(1), pages 149-169, March.
    19. Mehmet Ali Köseoglu & John A. Parnell & Melissa Yan Yee Yick, 2021. "Identifying influential studies and maturity level in intellectual structure of fields: evidence from strategic management," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(2), pages 1271-1309, February.
    20. Mike Bartholomaei, 2005. "To Know is to Be: Three Perspectives on the Codification of Knowledge," SPRU Working Paper Series 131, SPRU - Science Policy Research Unit, University of Sussex Business School.
    21. Christopher Durugbo & Joseph Amankwah‐Amoah, 2019. "Global sustainability under uncertainty: How do multinationals craft regulatory policies?," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1500-1516, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03566048. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.