IDEAS home Printed from https://ideas.repec.org/p/gro/rugsom/05a06.html
   My bibliography  Save this paper

Interpreting an ERP implementation from a stakeholder perspective

Author

Listed:
  • Boonstra, A.

    (Groningen University)

Abstract

ERP systems are software packages that enable the integration of transactions oriented data and business processes throughout an organization. ERP implementation can be viewed as an organizational change process: many problems related to ERP implementation are related to a misfit of the system with the characteristics of the organization. This article uses the evidence of a case study to uncover some important dimensions of the organizational change issues related to ERP implementation. The study shows how ERP implementation can impact the interests of stakeholders of the ERP-system and how these groups may react by influencing the course of events, for example by altering the design and implementation in ways that are more consistent with their interests. Understanding the possible impact of ERP on particular interests of stakeholders may help project managers and others to manage ERP implementations more effectively.

Suggested Citation

  • Boonstra, A., 2005. "Interpreting an ERP implementation from a stakeholder perspective," Research Report 05A06, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    • Handle: RePEc:gro:rugsom:05a06
    as

    Download full text from publisher

    File URL: http://irs.ub.rug.nl/ppn/288212517
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Faith Noble & Michael Newman, 1993. "Integrated System, Autonomous Departments: Organizational Invalidity And System Change In A University," Journal of Management Studies, Wiley Blackwell, vol. 30(2), pages 195-219, March.
    2. Wanda J. Orlikowski, 1992. "The Duality of Technology: Rethinking the Concept of Technology in Organizations," Organization Science, INFORMS, vol. 3(3), pages 398-427, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bianco, Federica & Michelino, Francesca, 2010. "The role of content management systems in publishing firms," International Journal of Information Management, Elsevier, vol. 30(2), pages 117-124.
    2. Mariek Vanden Abeele & Ralf De Wolf & Rich Ling, 2018. "Mobile Media and Social Space: How Anytime, Anyplace Connectivity Structures Everyday Life," Media and Communication, Cogitatio Press, vol. 6(2), pages 5-14.
    3. Emmanuelle Vaast & Geoff Walsham, 2009. "Trans-Situated Learning: Supporting a Network of Practice with an Information Infrastructure," Information Systems Research, INFORMS, vol. 20(4), pages 547-564, December.
    4. Pradeep Racherla & Munir Mandviwalla, 2013. "Moving from Access to Use of the Information Infrastructure: A Multilevel Sociotechnical Framework," Information Systems Research, INFORMS, vol. 24(3), pages 709-730, September.
    5. repec:dau:papers:123456789/4907 is not listed on IDEAS
    6. François-Xavier de Vaujany & Sabine Carton & Carine Dominguez-Perry & Emmanuelle Vaast, 2012. "Performativity and Information Technologies: An inter-organizational perspective," Post-Print halshs-00851315, HAL.
    7. Thomas Gillier & Gérald Piat, 2011. "Exploring over the Presumed Identity of Emerging Technology," Grenoble Ecole de Management (Post-Print) hal-00641765, HAL.
    8. Célia Lemaire & Thierry Nobre, 2013. "La Pre-Appropriation D'Un Outil De Gestion A L'Hopital," Post-Print hal-00992968, HAL.
    9. Pamela J. Hinds & Diane E. Bailey, 2003. "Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams," Organization Science, INFORMS, vol. 14(6), pages 615-632, December.
    10. Pascale Amans & Agnes Mazars & Fabienne Villesèque-Dubus, 2013. "Techniques de gestion et organisations du spectacle vivant : quels dispositifs de soutien et quelles interactions pour l'innovation artistique ?," Post-Print hal-01002362, HAL.
    11. Luciana Cingolani & Tim Hildebrandt, 2022. "Incentive Structures for the Adoption of Crowdsourcing in Public Policy: A Bureaucratic Politics Model," Sustainability, MDPI, vol. 14(20), pages 1-16, October.
    12. Blanc, Antoine & Huault, Isabelle, 2014. "Against the digital revolution? Institutional maintenance and artefacts within the French recorded music industry," Technological Forecasting and Social Change, Elsevier, vol. 83(C), pages 10-23.
    13. Carine Dominguez-Péry & Lakshmi Narasimha Raju Vuddaraju & Isabelle Corbett-Etchevers & Rana Tassabehji, 2021. "Reducing maritime accidents in ships by tackling human error: a bibliometric review and research agenda," Journal of Shipping and Trade, Springer, vol. 6(1), pages 1-32, December.
    14. de Vries, Jan, 2009. "Assessing inventory projects from a stakeholder perspective: Results of an empirical study," International Journal of Production Economics, Elsevier, vol. 118(1), pages 136-145, March.
    15. Wanda J. Orlikowski & C. Suzanne Iacono, 2001. "Research Commentary: Desperately Seeking the “IT” in IT Research—A Call to Theorizing the IT Artifact," Information Systems Research, INFORMS, vol. 12(2), pages 121-134, June.
    16. Philip J. Dobson, 2001. "The Philosophy of Critical Realism—An Opportunity for Information Systems Research," Information Systems Frontiers, Springer, vol. 3(2), pages 199-210, June.
    17. Li, Shenxue & Clark, Timothy & Sillince, John, 2018. "Constructing a strategy on the creation of core competencies for African companies," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 204-213.
    18. Gerald C. Kane & Maryam Alavi, 2008. "Casting the Net: A Multimodal Network Perspective on User-System Interactions," Information Systems Research, INFORMS, vol. 19(3), pages 253-272, September.
    19. D'Adderio, Luciana, 2008. "The performativity of routines: Theorising the influence of artefacts and distributed agencies on routines dynamics," Research Policy, Elsevier, vol. 37(5), pages 769-789, June.
    20. Klaus Brockhoff, 2006. "Technologischer Wandel und Corporate Governance," Schmalenbach Journal of Business Research, Springer, vol. 58(54), pages 7-31, January.
    21. Sara Cannizzaro & Rob Procter & Sinong Ma & Carsten Maple, 2020. "Trust in the smart home: Findings from a nationally representative survey in the UK," PLOS ONE, Public Library of Science, vol. 15(5), pages 1-30, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gro:rugsom:05a06. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Hanneke Tamling (email available below). General contact details of provider: https://edirc.repec.org/data/ferugnl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.