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Integrated System, Autonomous Departments: Organizational Invalidity And System Change In A University

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  • Faith Noble
  • Michael Newman

Abstract

Research on the relationship between computers and organization structure has mainly focused on the probable impact of technology on features of structure, while the effects of structure on technology have been relatively little considered apart from the way ‘organizationally invalid’ systems cause conflict and resistance. In recent processual perspectives, the relationship between technology and organization is seen not as deterministic but as one of mutual influence, with the outcome both for the organization and the technology emerging from interaction among various stakeholders during system development and implementation. This article, using a longitudinal case study, shows how organization structures can impact on the development process so as to alter computer‐based systems to a design which is unintended but more consistent with existing organizational arrangements. It also discusses how systems specialists and managers can assess organizational invalidity, and offers a contingent framework for the courses of action to be taken if invalidity occurs.

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  • Faith Noble & Michael Newman, 1993. "Integrated System, Autonomous Departments: Organizational Invalidity And System Change In A University," Journal of Management Studies, Wiley Blackwell, vol. 30(2), pages 195-219, March.
    • Handle: RePEc:bla:jomstd:v:30:y:1993:i:2:p:195-219
    DOI: 10.1111/j.1467-6486.1993.tb00301.x
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    Cited by:

    1. repec:dgr:rugsom:04a03 is not listed on IDEAS
    2. Boonstra, A., 2005. "Interpreting an ERP implementation from a stakeholder perspective," Research Report 05A06, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    3. Boonstra, Albert, 2004. "An empirical taxonomy of IS decision-making processes," Research Report 04A03, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    4. repec:dgr:rugsom:05a06 is not listed on IDEAS

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