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Soziale Interaktion und geschlechtsspezifisches Wettbewerbsverhalten

Author

Listed:
  • Tim Lohse
  • Salmai Qari

Abstract

Entscheidende Charakteristika einer modernen Dienstleistungs- und damit auch beruflichen „Ellenbogen“-Gesellschaft sind interpersonelle Kommunikation und Interaktion von Angesicht zu Angesicht– selbst in einer digitalen Welt. Studien im Bereich Personalgewinnung zeigen, dass Bewerberinnen und Bewerber im persönlichen Gespräch häufig besser bewertet werden als in fernmündlichen Gesprächen via Telefon oder Videocall (Blacksmith et. al, 2016; Basch et. al, 2021). Darüber hinaus belegt eine Umfrage des Harvard Business Review (2016) die Wichtigkeit von direkter Interaktion als entscheidendes Merkmal für den Aufbau langfristiger Geschäftsbeziehungen (95% der Befragten), für das Verhandeln von Verträgen (89%) oder das Verstehen wichtiger Klienten (69%). Für den Geschäftserfolg ist es dabei von großer Bedeutung, dem Gegenüber als möglichst glaub- und vertrauenswürdig zu erscheinen, insbesondere im Vergleich zu etwaigen Konkurrenten. Das galt vor der Corona-Pandemie und dürfte voraussichtlich auch nach der Corona-Pandemie gelten.

Suggested Citation

  • Tim Lohse & Salmai Qari, 2021. "Soziale Interaktion und geschlechtsspezifisches Wettbewerbsverhalten," DIW Roundup: Politik im Fokus 138, DIW Berlin, German Institute for Economic Research.
    • Handle: RePEc:diw:diwrup:138de
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    References listed on IDEAS

    as
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