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Logged On : Smart Government Solutions from South Asia

Author

Listed:
  • Zubair K. Bhatti
  • Jody Zall Kusek
  • Tony Verheijen

Abstract

Logged On looks at mobile and smart phone technology through the lens of good government management. How will developing governments deliver goods and services that citizens care about? How will government in these countries leapfrog over traditional public management reforms to help reach out to and collaborate directly with the citizen? This book provides example after example where this has happened and how mobile technology has helped provide solutions to old problems. Our astounding revelation that mobile technology is helping to fight corruption in Pakistan, improve health delivery in Bangladesh, provide access to government by the ordinary citizen in India, and help monitor elections in Afghanistan. If this Is possible in some place in poor South Asian countries considered the most poor in the world, then how can these examples be spread to further in these counties or in other countries? Logged on provides a look back on conventional solutions that have mostly not worked and why mobile solutions are taking hold. The book offers a model called Smart Proactive Government based on a Feedback model being used in Punjab, Pakistan. The book also offers five solutions that are present in every successful mobile and smart phone example that the authors reviewed.

Suggested Citation

  • Zubair K. Bhatti & Jody Zall Kusek & Tony Verheijen, 2015. "Logged On : Smart Government Solutions from South Asia," World Bank Publications - Books, The World Bank Group, number 20487, December.
  • Handle: RePEc:wbk:wbpubs:20487
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    File URL: https://openknowledge.worldbank.org/bitstream/handle/10986/20487/9781464803123.pdf?sequence=1
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    References listed on IDEAS

    as
    1. Callen, Michael & Gulzar, Saad & Hasanain, Ali & Khan, Muhammad Yasir, 2016. "The Political Economy of Public Sector Absence: Experimental Evidence from Pakistan," CEPR Discussion Papers 11321, C.E.P.R. Discussion Papers.
    Full references (including those not matched with items on IDEAS)

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    Blog mentions

    As found by EconAcademics.org, the blog aggregator for Economics research:
    1. How cellphones helped to dramatically reduce new cases of Dengue fever in Pakistan
      by ? in World Bank Blogs on 2015-04-02 18:50:00

    Citations

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    Cited by:

    1. Khan, Adnan & Nasim, Sanval & Shaukat, Mahvish & Stegmann, Andreas, 2021. "Building trust in the state with information: Evidence from urban Punjab," Journal of Public Economics, Elsevier, vol. 202(C).
    2. World Bank, 2017. "Anti-Corruption in Romania," World Bank Publications - Reports 34191, The World Bank Group.

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