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The Organizational Links Between Risk Communication and Risk Management: The Case of Sybron Chemicals Inc

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  • Caron Chess
  • Alex Saville
  • Michal Tamuz
  • Michael Greenberg

Abstract

The risk communication literature is rife with prescriptions about how organizations should interact with various publics. However, little attention has been paid to the organizational adjustments that may be necessary for corporations to heed this advice. The primary question we explore is: What do companies do internally to increase the effectiveness of their communication externally? In this article, we explore relationships between risk management and risk communication and then suggest the organizational factors that may link the two. We present five propositions dealing with relationships between risk communication and risk management derived from an in‐depth case study of an exemplary risk communication program. We discuss the implications of this case study for further research.

Suggested Citation

  • Caron Chess & Alex Saville & Michal Tamuz & Michael Greenberg, 1992. "The Organizational Links Between Risk Communication and Risk Management: The Case of Sybron Chemicals Inc," Risk Analysis, John Wiley & Sons, vol. 12(3), pages 431-438, September.
    • Handle: RePEc:wly:riskan:v:12:y:1992:i:3:p:431-438
    DOI: 10.1111/j.1539-6924.1992.tb00695.x
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    References listed on IDEAS

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    Cited by:

    1. Frances M. Lynn & Caron Chess, 1994. "Community advisory panels within the chemical industry: Antecedents and issues," Business Strategy and the Environment, Wiley Blackwell, vol. 3(2), pages 92-99.
    2. Åsa Boholm, 2019. "Risk Communication as Government Agency Organizational Practice," Risk Analysis, John Wiley & Sons, vol. 39(8), pages 1695-1707, August.
    3. Melissa Zaksek & Joseph L. Arvai, 2004. "Toward Improved Communication about Wildland Fire: Mental Models Research to Identify Information Needs for Natural Resource Management," Risk Analysis, John Wiley & Sons, vol. 24(6), pages 1503-1514, December.
    4. Matthew S. VanDyke & Andy J. King, 2018. "Using the CAUSE Model to Understand Public Communication about Water Risks: Perspectives from Texas Groundwater District Officials on Drought and Availability," Risk Analysis, John Wiley & Sons, vol. 38(7), pages 1378-1389, July.
    5. Caron Chess & Jeffrey Calia, 2002. "Letter to the Editor," Risk Analysis, John Wiley & Sons, vol. 22(6), pages 1039-1040, December.
    6. Susan L. Santos & Vincent T. Covello & David B. McCallum, 1996. "Industry Response to SARA Title III: Pollution Prevention, Risk Reduction, and Risk Communication," Risk Analysis, John Wiley & Sons, vol. 16(1), pages 57-66, February.

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