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Can services lead to radical eco‐efficiency improvements? – a review of the debate and evidence

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  • Eva Heiskanen
  • Mikko Jalas

Abstract

Eco‐efficient services, or sustainable product–service systems, are a popular topic in discussions on sustainability and eco‐efficiency. In these discussions, ‘service’ actually refers to many different things. It may refer to the role of the service sector in the economy, or to a new business strategy, or to the service (utility) provided by a product. Furthermore, the discussion on eco‐efficient services has been linked to concepts such as the ‘new’, ‘experience’ or ‘customized’ economy. The article analyses the central arguments and evidence put forth in the discussion on eco‐efficient services. The findings address questions occupying policy‐makers, managers and researchers: how relevant are eco‐efficient services in environmental management, and what might be the next steps in exploring their potential? Copyright © 2003 John Wiley & Sons, Ltd and ERP Environment.

Suggested Citation

  • Eva Heiskanen & Mikko Jalas, 2003. "Can services lead to radical eco‐efficiency improvements? – a review of the debate and evidence," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 10(4), pages 186-198, December.
    • Handle: RePEc:wly:corsem:v:10:y:2003:i:4:p:186-198
    DOI: 10.1002/csr.46
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    References listed on IDEAS

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    1. Rens Meijkamp, 1998. "Changing consumer behaviour through eco‐efficient services: an empirical study of car sharing in the Netherlands," Business Strategy and the Environment, Wiley Blackwell, vol. 7(4), pages 234-244, September.
    2. Jeremy Bulow, 1986. "An Economic Theory of Planned Obsolescence," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 101(4), pages 729-749.
    3. Chris Ryan, 2000. "Dematerializing Consumption through Service Substitution is a Design Challenge," Journal of Industrial Ecology, Yale University, vol. 4(1), pages 3-6, January.
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    Cited by:

    1. Markku Anttonen, 2010. "Greening from the front to the back door? A typology of chemical and resource management services," Business Strategy and the Environment, Wiley Blackwell, vol. 19(3), pages 199-215, March.
    2. Sarunnoud Phuphisith & Kiyo Kurisu, 2022. "Understanding the Determinants and Motivations for Collaborative Consumption in Laundromats," Sustainability, MDPI, vol. 14(19), pages 1-20, September.
    3. Ciara Gyde & Lisa S. McNeill, 2021. "Fashion Rental: Smart Business or Ethical Folly?," Sustainability, MDPI, vol. 13(16), pages 1-18, August.
    4. Dami Moon & Eri Amasawa & Masahiko Hirao, 2020. "Consumer Motivation and Environmental Impact of Laundry Machine-Sharing: Analysis of Surveys in Tokyo and Bangkok," Sustainability, MDPI, vol. 12(22), pages 1-20, November.
    5. Xiaojun Wang & Xu Chen & Christopher Durugbo & Ziming Cai, 2020. "Manage risk of sustainable product–service systems: a case-based operations research approach," Annals of Operations Research, Springer, vol. 291(1), pages 897-920, August.
    6. Malte Schäfer & Manuel Löwer, 2020. "Ecodesign—A Review of Reviews," Sustainability, MDPI, vol. 13(1), pages 1-33, December.
    7. Rui Vinhas Da Silva & Natalia Teixeira, 2008. "Environmental business strategy: the Portuguese case," Business Strategy and the Environment, Wiley Blackwell, vol. 17(3), pages 208-218, March.

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