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Creating and Delivering Value for Consumers of Healthy Food – a Case Study of Organic Farma Zdrowia S.A

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  • Bryła Paweł

    (University of Lodz, Faculty of International and Political Studies, Department of International Marketing and Retailing, Narutowicza 59a, 90-131 Łódź, Poland)

Abstract

Purpose: This paper aims to analyse selected aspects of the marketing strategy of the first and biggest network of self-service shops with organic products in Poland - Organic Farma Zdrowia. Methodology: The adopted methodology involves a qualitative approach. The case study is based on an analysis of company documents and marketing communication, especially that offered on its website and in its social media channels. Findings: The company specializes in distribution of organic products in Poland. It has gone through organic growth, acquisitions, attracting a Dutch investment fund, and entering the NewConnect stock exchange. It operates based on the model of multichannel distribution, combining physical and online retailing. The assortment consists of 4,000 products, including organic food, cosmetics, and cleaning aids. The company has managed to create 3 own label product lines. The online retailer belonging to the company (organic24.pl) is organized in a professional way, although some improvements are possible. In 2015, the company engaged in ambitious marketing projects. Practical implications: The findings may be useful for the Organic Farma Zdrowia company as certain modifications in its marketing communication are recommended. Other companies operating in the sector may also benefit from the analysis of the strengths and weaknesses of the business in question. Furthermore, our case study may offer a framework of reference for researchers interested in this area. Originality: This is the first study to examine the strategy and marketing activities of Organic Farma Zdrowia, a major player in the sector of organic food distribution in Poland.

Suggested Citation

  • Bryła Paweł, 2017. "Creating and Delivering Value for Consumers of Healthy Food – a Case Study of Organic Farma Zdrowia S.A," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 25(4), pages 55-74, December.
    • Handle: RePEc:vrs:jmbace:v:25:y:2017:i:4:p:55-74:n:3
    DOI: 10.7206/jmba.ce.2450-7814.207
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    References listed on IDEAS

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    1. Meixner, Oliver & Haas, Rainer & Perevoshchikova, Yana & Canavari, Maurizio, 2014. "Consumer Attitudes, Knowledge and Behavior in the Russian Market of Food," 2014 International European Forum, February 17-21, 2014, Innsbruck-Igls, Austria 199363, International European Forum on System Dynamics and Innovation in Food Networks.
    2. Meixner, Oliver & Haas, Rainer & Perevoshchikova, Yana & Canavari, Maurizio, 2014. "Consumer Attitudes, Knowledge, and Behavior in the Russian Market for Organic Food," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 5(2), pages 1-11, October.
    3. Wier, Mette & O'Doherty Jensen, Katherine & Andersen, Laura Mørch & Millock, Katrin, 2008. "The character of demand in mature organic food markets: Great Britain and Denmark compared," Food Policy, Elsevier, vol. 33(5), pages 406-421, October.
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