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On a comparative analysis of internet banking services by the conversion method and the scoring method

Author

Listed:
  • Chmielarz Witold

    (Department of Management, Information Systems, Faculty of Management, University of Warsaw, Poland)

  • Zborowski Marek

    (Department of Management, Information Systems, Faculty of Management, University of Warsaw, Poland)

Abstract

Aim/purpose – The main aim of this paper is to analyse and compare implementation of two methods of websites assessment: the conversion method and the scoring method. The secondary goal is to identify the best e-banking websites in Poland in 2017 from the point of view of an individual client.

Suggested Citation

  • Chmielarz Witold & Zborowski Marek, 2019. "On a comparative analysis of internet banking services by the conversion method and the scoring method," Journal of Economics and Management, Sciendo, vol. 38(4), pages 26-45, December.
    • Handle: RePEc:vrs:jecman:v:38:y:2019:i:4:p:26-45:n:1
    DOI: 10.22367/jem.2019.38.02
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    References listed on IDEAS

    as
    1. Zacharoula Andreopoulou & Christiana Koliouska & Emilios C. C Galariotis & Constantin Zopounidis, 2018. "Renewable energy sources: Using PROMETHEE II for ranking websites to support market opportunities," Post-Print hal-02879860, HAL.
    2. Andreopoulou, Zacharoula & Koliouska, Christiana & Galariotis, Emilios & Zopounidis, Constantin, 2018. "Renewable energy sources: Using PROMETHEE II for ranking websites to support market opportunities," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 31-37.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    electronic banking; websites’ evaluation; scoring method; conversion method; website development factors;
    All these keywords.

    JEL classification:

    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

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